Artwork for podcast Getting to the Heart of Health Partnerships
Episode 4 A mile in their shoes: how listening to stakeholder perspectives drives Tillotts’ success
Episode 429th July 2022 • Getting to the Heart of Health Partnerships • Claire Munro
00:00:00 00:23:45

Share Episode


This week, I'm absolutely delighted to be joined by Jeremy Thorpe, managing director of Tillotts Pharma UK.

I was really keen to talk to Jeremy because he's publicly committed Tillotts to being the preferred partner in gastrointestinal (GI) health, through consistently delivering quality and value to the NHS, and supporting them to improve outcomes for patients. 

As you’ll hear, that partnership approach has led to strong commercial success.  In our conversation, Jeremy describes how Tillotts became the market leader in part due to the philosophy of “‘walking a mile in another’s shoes”. In other words, consciously considering all their stakeholders’ perspectives in order to solve thorny business problems.

Jeremy’s insights into the challenges he faced when setting up Tillotts in the UK are a compelling listen. And you’ll also hear about his commitments to the NHS and how he and Tillotts built trust with their customers by keeping their promises. 

I hope you enjoy the episode as much as I enjoyed the conversation. In fact, it was so good that we split the episode into two, so be sure to subscribe to the podcast and check out the next episode in the series to hear more from Jeremy.

You can follow Jeremy on Linkedin here:

Email or connect on LinkedIn to send questions and comments about anything you’ve heard in this episode. I’d love to hear from you.

Thank you for listening and see you next time!