Kasim and Ralph discuss why the days of solo channel agencies might be numbered. They emphasize that these agencies must adapt to a changing landscape, with automation taking over many tasks. They suggest that expanding into post-click services, multi-channel approaches, and improving attribution is crucial for their survival.
They also highlight that the role of media buyers is shifting, and while machines handle more of the work, human oversight remains essential. The video sheds light on the evolving dynamics of the marketing industry and the need for agencies to evolve to stay relevant, watch it now.
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If you are a solo channel agency, your days are numbered, period, full stop.
2
:you either need to expand horizontally,
expand vertically, or both.
3
:Or, if you're lucky
enough, go make an exit.
4
:because you're working On the
section of the assembly line
5
:that we just saw automated.
6
:And it has been automated by the way.
7
:It's just a matter of time before it's
automated across every level of analysis.
8
:And you can see that in various areas,
there are industries where it's man,
9
:you just hook up your URL and give
Google your credit card and say, go.
10
:And it goes.
11
:And anything that's not working is
because those specific nuances haven't
12
:been worked out by Google, but they
will be, and so you have to do what
13
:you've done, Ralph, which is expand
into post click or look at multi channel
14
:or really niche down into attribution.
15
:and so we did it solutions eight,
by the way, even though I sold
16
:the agency, it still needs to be
profitable and I still believe very
17
:strongly in our service offering.
18
:And so it's solutions.
19
:A.
20
:If you hire us today, one of the
prerequisites to being our client is we
21
:will not optimize on in app reporting.
22
:You can't come to me and
say, I want this CPA.
23
:I want this ROAS.
24
:I want this cost per lead.
25
:It doesn't matter.
26
:Everything's based off of Murr.
27
:Which is media efficiency ratio.
28
:And we are, I think,
the best in the world.
29
:I really mean that by the way.
30
:And I would actually challenge,
I'd love to play this game.
31
:I'd love to find other people that think
they're better at attribution than we are.
32
:And have a public attribution face off.
33
:And we'll find a way to make
that control group fair.
34
:Because there's nobody that knows
attribution the way, specifically
35
:my business partner and his team
of strategists know attribution.
36
:And so that's our value proposition
now is, Yeah, we can run your ads.
37
:That's the easy part.
38
:But how are you going to know where the
impact came from, what the influence
39
:looked like, what lever to pull, what
to not ratchet up, what to ratchet down.
40
:And you have to expand beyond
just the button pushing, because
41
:machines are now doing the buttons.
42
:and however it is you decide to do that,
maybe it is going back to the creative
43
:piece, or maybe it is funnels, or
post conversion, or follow up, or just
44
:getting, offering a broader service.
45
:stand alone.
46
:service provision is too far niched
and we just got took by the machines.
47
:Still needs to have somebody
overseeing it though.
48
:in that case, no touchy, you still
need a caretaker, so to speak, but
49
:do you need an expensive caretaker?
50
:Depends on the account, depends
on the complexity and I should
51
:be speaking on timelines.
52
:Right now, you still need an ads agency,
manager, freelancer, employee, whatever.
53
:In a year, two, three, four,
five, dude, I don't know.
54
:you probably still need somebody looking
things over, but that one person went
55
:from being able to manage 20 accounts
to being able to manage 20, With a
56
:software tool that just monitors KPIs,
57
:it's got depressing, didn't it, Ralph?
58
:No, I don't think so.
59
:think it's a hard truth for people to
accept, the media buyers in particular,
60
:is that the more work you do, oftentimes,
the less effective you actually are.
61
:I was about to say is that there's
a badge of honor with being busy.
62
:You know what I mean?
63
:it's a validation of you doing the
work, so to speak, whereas letting
64
:the machines actually do most of
the work is counterintuitive to, I
65
:think we all thought for Google media
buyers, it was going to be much more
66
:of a bigger transition because, is.
67
:Search and with pay per click in the
past, there has been an element of let's
68
:be tweaking this constantly, putting
in your negative keywords and thinking
69
:of new areas in which to expand your
market with new custom intent, the
70
:keywords and all those sorts of things.
71
:But then.
72
:Can I give, want to tackle both
those examples right now because
73
:they're perfect examples, right?
74
:So it's adding negative keywords,
sculpting, and then adding new audiences.
75
:don't even believe in keyword sculpting
beyond the massively obvious because I
76
:can't tell you how many times terms that
would have been included on a negatives
77
:list ended up resulting in conversions.
78
:A very specific example, we have
a client who sells hammocks.
79
:Highest performing phrases for
them is, hammocks made in the USA.
80
:And by highest performing,
highest converting.
81
:So it's not by volume, but by quality.
82
:Their hammocks are made in Thailand.
83
:But when somebody says hammocks made
in the USA, they're probably looking
84
:for just a higher quality hammock.
85
:you get to these hammocks,
they're handmade.
86
:They're two, 300.
87
:Yellow leaf hammocks, by the
way, go buy yellow hammock.
88
:They help take women out of poverty in
Thailand by teaching them a skilled trade
89
:is a phenomenal company, but that would
have been on their negative keyword list.
90
:So you don't want to.
91
:Negative keyword sculpt any
longer again, beyond the obvious.
92
:There's some exceptions to these
rules because the machine's going to
93
:go figure out where you were wrong.
94
:And then as far as the audio expansion,
the machine does that for you.
95
:Look at performance, max insights.
96
:It's unbelievable.
97
:It's a miracle of marketing.
98
:It comes to you and says, Hey, this
audience is performing 35 times higher
99
:than any audience you've given us.
100
:We're going to add this
by the way, automatically.
101
:You just need to watch it do that.
102
:And if you go try to get in its way,
you're just gonna get in its way.