Michelle discusses how leaders can create psychological safety in the workplace amid escalating ICE raids across the U.S. She talks about how beyond legal compliance and physical safety, employers must address widespread fear affecting immigrant employees and broader communities, especially in vulnerable work sites like retail, restaurants, healthcare, manufacturing, and distribution.

She defines psychological safety (Amy Edmondson) as an environment where employees can speak up and be authentic without fear of retribution, noting its engagement and productivity benefits. Recommended actions include establishing and widely communicating clear company policies and escalation paths; tailoring protocols to the work environment; providing accessible FAQs, hotlines, and EAP legal resources; clarifying guidance if approached by agents; planning for absences, emergency time off, coverage, and scenarios like wrongful detention; and creating trusted people and spaces for employees to voice concerns, while building these steps into standard operating procedures.

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