This week, we cover the news, chat about technology and pop culture, and then focus on data centers and what they are.
Hosts: William Sikkens, Bill Snodgrass, and Gretchen Winkler
Welcome to User Friendly 2.0
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:with host Bill
Sikkens, Technology architect.
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:And this is User Friendly 2.0.
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:I am your host Bill Sikkens. Welcome.
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:Welcome to this week's show.
We're glad to have you here.
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:Bill. Gretchen. Welcome.
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:Hello there.
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:So we're already on our way
to the end of June.
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:We've got some comic cons coming up.
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:Rose city is.
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:And Bradley Weston,
who handles a lot of our East Coast
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:things, is traveling right now
and picking up the world's
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:largest toy museum,
I believe, and Comic-Con on his end.
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:And we'll be covering that
in future weeks too.
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:So that will be coming up as we move
ahead.
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:So how are things with you guys
getting ready for the July 4th? Yep.
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:Gretchen, do you have your private fire
department in order, I wish.
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:So Gretchen lives in a place
where they do not have sound ordinances
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:and or any restrictions on fireworks,
it seems.
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:Yeah, every year
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:it's like being in the middle of a,
you know, a war battle battle.
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:Yeah, yeah.
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:So last year, they managed
to catch the power box on fire
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:and when it was burning, apparently had 15
people who were intoxicated calling 911.
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:Every five was
it was three, three drunk people
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:calling 911 like 30 times.
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:Oh, that's funny
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:because according to the blotter report
that they posted, it said 15.
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:Oh, I got that number.
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:So anyway,
what do we have in the news this week?
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:Well, most pros have seen AI
hallucinations in IT operations.
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:So, you know, every time
I think that we've talked about AI
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:and hallucinations
and we're kind of done with that topic,
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:it seems to come up again.
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:And before I dive into this story,
I'm just going to make this one comment.
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:There is nothing else
that I am aware of that in business,
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:people would just blindly trust
to do something that that could be
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:any kind of a machine or computer
or even another employee.
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:You always check it.
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:But for some reason with AI,
it seems like in a lot of
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:these scenarios, people
are just accepting it at face value.
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:AI is an amazing tool.
It can do a lot of stuff,
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:but like anything else,
it isn't correct all the time.
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:And this is one of those stories
that goes along with this
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:that could become a little bit scary
if it's not handled right.
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:So what's happening is, is AI
is being used more and more in IT
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:operations, as the headline says.
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:So basically what this comes down to
and I'll just talk about, you know,
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:this is old man
shouting at the cloud stuff here.
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:I know I'm that age, so I accept that.
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:But when I started out, you know, back
in the days of vacuum tube servers, okay,
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:it wasn't quite that bad,
but you weren't in the punch card era.
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:No, no,
but I was transferring people out of it.
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:First bank I worked for,
that was part of what we did.
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:So that dates me a little bit.
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:But in any event,
what happens is, is you have an AI team
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:usually that handles back end operations.
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:And these are people that take care
of maintaining servers, infrastructure,
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:that kind of thing, fixing stuff
when it breaks all of that.
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:And part of doing that,
we've had tools for a long time
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:that will monitor the network
and tell us if something is not working.
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:So, you know, you've lost.
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:I work for a bank, so you've lost branch
shown, so they've dropped off the network.
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:The idea being that
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:if you can see these things sooner, then
having somebody call in and telling you.
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:Hey, we've stopped working.
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:It becomes a situation where you can get
all these things faster and time is money.
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:Well, what they're doing
now is taking this to the next level,
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:where it is
not only monitoring these things, but
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:also making adjustments
based on what it's monitoring.
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:So if it sees that the branches gone down
before contacting a human, it might go in
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:and try to reestablish it
and all that kind of thing.
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:Now again, this can save time.
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:But at the end of the day,
if the AI is hallucinating and finds
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:something that isn't actually wrong,
it could also bring in other problems.
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:And this is something that we're
just going to need to watch out for
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:and make absolutely sure
that doesn't happen
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:and not turn too much control over this
Hilo Apple computer.
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:You know, when it comes down
to these things, you know, I think
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:I was reading somewhere that it was about
9% hallucinations and errors.
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:Yeah. AI right now.
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:And that sounds about right.
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:You know,
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:it just it's a situation
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:where you've got to watch
what you're doing and go from there.
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:And this comes from Alec called Help
Security.
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:And I don't think we've ever covered
anything from them before, but
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:article does go into a lot of good detail
on this.
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:And it's just, again, a situation.
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:It's not saying you can't use AI,
but it's saying don't blindly
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:turn your life over to it.
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:You know, I can see doing that
with a board collective
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:or something like that, that's actually,
you know, independently intelligent.
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:But don't turn it over to AI. Not yet.
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:Although Alto warns Global Protect
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:VPN floor is being actively exploited.
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:All right,
so that's a mouthful of a headline.
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:And when you dive into what
we're talking about first here
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:for anybody that doesn't know,
a VPN stands for virtual private network.
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:And these are used
for a lot of different things.
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:One of them is encrypting data between
a source that's private and your computer.
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:So in other words,
let's say you're on your laptop.
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:You go to a coffee place
that has an open network,
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:and you want to work on your stuff
from your office.
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:You would use a VPN in this situation
to encrypt that data.
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:So even though you're on a public network
and going over the internet,
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:the data is still being protected.
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:So what's happening here
is that like anything
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:else, the VPN software can have problems.
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:And they're having an issue here
where the cookies
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:that are created by your browser
or by the website you're going to
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:are being able to be basically intercepted
and changed on the point of the VPN.
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:So to explain what I'm talking about with
that is I'm not talking about
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:chocolate chip cookies from the grocery
store be a lot easier if I was.
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:But what this is, is
when you go to a website
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:and authenticator, do other things,
but in this case authenticate.
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:The website keeps a small piece of data
on your computer
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:with one method of authentication
using what are called cookies.
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:And this information stays behind.
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:So the next time you go to your work site
or whatever website,
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:that's how it knows that we don't need
to go through third party authentication
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:or, you know, another
method of multi-factor authentication.
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:But when you go to another machine,
you do okay.
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:So that's just a convenience things.
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:It does a lot more than this.
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:And I know in some of the comments
we're going to be talking about this,
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:but I'm not trying to dive that deep.
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:Just more of an explanation
of what's going on here.
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:So what they're able to do is the bad
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:guys can get in and modify
these cookies in the VPN.
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:So in other words, the server you're going
putting walnuts in the cookies.
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:They're putting walnuts in the cookies.
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:Yeah.
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:And everybody
that likes walnuts don't write in.
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:But what's happening with that is
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:the server is getting the idea
that it's already authenticated
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:and that your machine doesn't
need to read.
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:And then it can do things
on a basic level, like get in there
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:and be able to access the system
that you've already authenticated to,
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:to much worse things, doing things
like a man in the middle attack where it's
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:actually diverting information, changing
what's going to you,
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:changing what's going to the server,
and a lot more.
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:So this is something to be aware of.
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:It is something that is being worked
on being fixed.
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:There's a lot of different providers
that provide VPN services out there too,
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:so different ones will be different.
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:And what I would suggest is
if you're using this on a private network,
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:like from your office, talk
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:to your IT department
and tell them there's a concern of this.
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:Is there anything you should do
if you're using a public VPN,
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:like many of the ones that are out there,
check with them on their support
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:and see if there's anything you should do
there.
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:There's not one solution to this
that I can cover here.
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:The best thing is to check
with your provider until this is fixed.
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:All right.
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:Struggling Pizza Hut restaurant
chain will be sold
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:for $2.7 billion.
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:Yeah. You know, from a nostalgia thing.
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:I still remember Pizza
Hut walking in there.
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:It was like this dark environment
that was, you know, done up
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:and you had your pizza
and you had that weird game
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:where you shot
a skeet shooting or something and,
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:you know, and you usually had Pac-Man
at the, at the table.
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:Okay, I'm dating myself,
but that's what I remember.
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:Pizza hut restaurants like this being
and with delivery culture,
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:they haven't kept up,
which is kind of an odd thing
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:considering the pizza
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:was one of the first kinds of food
you could get delivered, really.
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:But I didn't know.
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:You know, their restaurants
are becoming more and more outdated.
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:They're not keeping up.
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:And the thing of it is,
even though they do delivery,
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:a lot of their business does
rely on people coming into the restaurant
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:and doing what you would expect them
to do order a pizza,
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:you know, by beverages and upsell
and all that kind of stuff. So
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:the company is
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:being acquired by a Chinese company
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:called Yum Chinese Holding Incorporated,
and this is part of yum!
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:Brands, which also owns Kentucky
Fried Chicken, Taco Bell and some others.
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:And they're going to go through,
I guess, and try to revamp this.
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:You never know what happens
with these mergers.
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:They could do anything from trying
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:to bring the stores into the future
to completely shutting down the brand
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:or something in between.
So we'll have to see what happens.
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:I would think pain in the billions for it.
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:They're probably going to do something
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:more with it
than just shut it down, hopefully.
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:So we're going to see a KFC, Taco
Bell, Pizza Hut.
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:That is very much
an option, very much an option.
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:Taco Bell, KFC, Pizza Hut isn't a
what's the one?
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:The root beer one,
I think that's in there too w w yeah,
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:because I've seen and w KFC's
I've seen KFC, Taco Bell's.
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:Yeah.
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:All right.
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:Well, your one stop fast food shop
that we really need that.
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:So those are usually at truck stop.
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:Have you noticed that? Yeah. Yeah yeah.
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:PGE is
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:upgrading
its lines using special technology.
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:So one note on this we're talking PGE
not PG
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:and E not like that's confusing
or anything.
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:Is Portland General Electric
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:PPG and a specific graft
and I mean a specific.
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:What is that.
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:Extortion. Grafting. Extortion. Yeah.
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:No I mean something else.
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:I believe it's Pacific glass and glass.
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:Gas and electric. I can talk today.
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:Anyway, they are two completely
different companies.
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:And when I first moved back to Portland,
I didn't know that and was trying
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:to set up an account through Penny
and having problems
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:because my address in Oregon
was not coming up on their system.
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:So we're talking the one in Oregon here.
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:And Gretchen, this is a story
you found, which is kind of cool.
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:And tell us a little bit
about what's going on.
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:Okay.
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:Well, first of all,
this company seems to like to send
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:informative emails to their customers,
which has actually been kind of fun.
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:And what they're doing is
they're trying to upgrade the lines that
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:where the electricity travels
and they're putting like this weird
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:coating on the outside of the
of the electrical lines,
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:and it's supposed
to make it more effective, you know,
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:hopefully, maybe we can get one of them
to talk to us about this.
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:It's not a bad idea.
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:I'll send out the invitation
because this is a cool technology.
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:And it's also something
that, from what I've been reading about,
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:it is a retrofit,
which helps in a lot of ways.
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:You're not having to replace
the infrastructure, you're upgrading it
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:so you don't have the waste time
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:and purchasing new materials
that would be involved in that.
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:And something like
this could really have a lot of benefit.
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:So I think that I like seeing that
they're looking at technologies like this.
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:And like you said,
I think we need to have someone
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:come on and talk a little bit more detail
about this to be able to describe
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:exactly how they're doing,
what they're doing.
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:But it is something that's nice
that's out there.
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:So yeah, I'll look into getting
someone on the show for that.
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:Oh geez.
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:A mysterious cold blob in the ocean
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:has puzzled scientists.
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:Well, you know, mysterious cold blobs
could puzzle a scientist
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:or, a little more important,
anybody that hasn't seen the movie
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:Day After Tomorrow, it's a disaster film
that came out, oh, 15 years ago
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:or something.
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:Now I'm probably more
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:it kind of goes into what would happen
if this really went the wrong way.
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:And what this is referring to
is there's an area in the ocean
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:that's cooled by about one degrees
Celsius since:
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:Okay, that might not sound like a lot,
but what it's relating to and what science
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:is are considering
this to be a warning sign
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:of, is the fact
that there is a system of ocean currents.
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:The basically brings
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:heat from the equator in the ocean
back up to the areas of the North Pole.
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:That's what keeps Europe as a temperate
climate, as well as the climate
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:on the East Coast, North America
and stuff like that.
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:And if this was to shut down,
he wouldn't be coming north.
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:And, you know,
we could go into a bit of an ice age.
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:And with climate change,
which is changing
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:the temperature of the water in the ocean,
in some places,
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:the idea day
after tomorrow was exploring was,
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:what if these systems of currents
completely shut down?
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:Well, bad things would happen, you know?
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:And while it doesn't seem like it's going
to be going quite to that extreme with
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:something like this, it is a situation
where we're seeing documental evidence
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:that there is a sign
that something could go very wrong here.
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:Yeah, well,
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:I mean, think about all the weird stuff
that's floating around in the ocean.
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:Those those, like islands of garbage.
Yeah.
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:That's got to affect
how the water cools or heat, you know?
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:So it's
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:it's kind of like
putting maybe like asphalt on the ground.
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:If you put asphalt on the ground, it
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:kind of like, collects
the heat and heats everything up.
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:Heat islands. That's probably the garlic.
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:Why wouldn't the garbage
do the same thing to the ocean?
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:Yeah. Why do you are probably is.
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:And you know
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:and I don't I don't know
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:if that's affecting this directly,
but it's another big problem
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:when you think about the garbage islands
like larger than the state of Texas.
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:I heard somewhere I'd have to double
check that, but it's huge.
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:You're kidding.
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:The amount that they said was in there.
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:I'll find out the exact comparison
and talk about it a little bit later.
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:Oh, wow.
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:I didn't know that.
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:The amount of garbage, let's just say.
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:And it's all in one place,
it's it's gathering.
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:Yeah.
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:It's almost like I don't know, the
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:there's links of it, but it's almost like
it's attracted to itself or something.
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:So so do the ships.
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:Oh wow.
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:This is a whole big story
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:because I would think the ships
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:would try to avoid that,
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:because I would think that would clog up
the propellers and everything.
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:Well, of course it would. Yeah. Wow.
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:You have to navigate around it.
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:And again, I'm not an expert on that,
but I do know that
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:having a garbage island that's very large
is just going to be a bad thing anyway.
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:So anyway, yeah, on the story
with the cold spot, CNN was reporting
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:that and is definitely something
that if there was to be a complete
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:shutdown of these currents,
it would a lot of bad things would happen.
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:And you
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:unless you wanted to, you know, to live in
a very cold climate would move south.
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:But you can only imagine what would happen
if something like that went down
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:anyway.
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:Listener question that's come in, and one
that I have to make a correction on,
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:something that I talked about previously
is something to do with Nintendo. And
311
:we've talked about in the past
312
:the idea of physical versus digital media.
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:And one of the things
that I had talked about was that
314
:I really wasn't too excited about a switch
to because it was digital only.
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:And where I'd gotten that was from
some of the initial demonstration units,
316
:as well as the press that came out
when this was
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:something that was first being discussed.
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:Well, I decided that I wanted to maybe
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:break down because the Zelda franchise
is something I really like,
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:and I need to get a switch to
to run the newest version and emailed.
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:I think it was Best Buy or somebody
in their business sales department asking,
322
:you know, what can I do?
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:And how do we play old games
and all this kind of stuff?
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:And got a very perplexed email going,
well, there is a physical cartridge
325
:slot in the switch
to it's in the upper right of it. So.
326
:Reggie,
327
:but this is a good
328
:thing, you know, and to me and actually,
I have to say thinking about this
329
:a little bit Nintendo good, bad
or otherwise, whatever you think of
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:Mario and company has always been
331
:maybe a proponent would be the right word
of physical media, and it seemed strange
332
:that they were going away
from that in the switch to.
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:Although that does seem to be the
direction of some of the others are going.
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:That absolutely is not the case here.
335
:You can do
336
:digital downloads and that's fine,
but you can buy a game and have
337
:all the stuff that goes along with it.
338
:You own it, you can lend it to a friend,
you can sell it,
339
:you can put it on the shelf.
340
:You can hang it from your rearview mirror
if you want, but it's yours.
341
:It's a physical object that is something
342
:that you have,
that you know has a value to it.
343
:And one of the issues
I've had here is we do review games.
344
:Bill, I know you do
that. And James does on the vault as well.
345
:And one of the things is,
is you buy a game digital
346
:and a downloads and that's it.
347
:So do you really own that?
You can't sell it?
348
:I mean, there's no way to write.
349
:You can't return it, obviously,
but you can't do that anyway.
350
:But you can't sell it.
351
:You can't play it on someone else's system
unless it allows for that specifically.
352
:And a lot of gamers are moving
in a direction where they prefer
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:physical media.
354
:In fact,
this is becoming kind of a movement.
355
:And so in checking on this,
356
:the answer I got back from Nintendo
is that they want to remain
357
:one of the strongest supporters
of physical game releases,
358
:which is one reason many collectors
appreciate the company.
359
:Yes, that is a quote.
360
:So so that's really good news.
361
:And actually I've made an observation
362
:while looking at stuff on Amazon Prime.
363
:Okay.
364
:So you all know
that I'm like into Star Wars really?
365
:Yeah.
366
:And the century aggressions
in the Star Wars.
367
:You heard it here first.
368
:And and one of the few things
that I'm allowing myself
369
:still to collect are the six inch
370
:Black Series action figures.
371
:And it seemed like the last
372
:five years or so, the whole
373
:toy stuff kind of died,
374
:and all of a sudden
375
:there's an explosion
of all kinds of cool figures.
376
:It just went boom, all,
all kinds of fun stuff.
377
:And it's like there's this feeling like,
378
:oh, hey, maybe Star Wars is coming back,
you know?
379
:And so I just thought I would share
something happy that's going on.
380
:You know, maybe it's because
The Mandalorian and Grogu are doing well.
381
:Maybe it's because Dave Felony
and Company are, you know,
382
:forging ahead with a positive attitude,
so who knows?
383
:I think it's a very important point
you put out there and a 10,000ft view,
384
:these type of things is as much part
of our cultural history as anything else.
385
:And when you look at purely digital stuff
and action
386
:figures, by the nature of what they are,
has to be a physical object.
387
:Unless you're doing like an NFT of one
or something, which was tried and didn't
388
:work out too well for obvious reasons,
but it is something that you can use.
389
:Put on the shelf, play with whatever
you would want to do with it.
390
:But one thing that you don't think
about where this plays into
391
:it is the idea of being able
to preserve cultural history.
392
:So I have my, you know, with a new He-Man
movie out here.
393
:I was really in He-Man
when I was a little kid, and
394
:I still have some of my original figures
and stuff that go back to that era.
395
:We're going to go see the new movie.
396
:We'll talk about it probably next week.
397
:But the point of that being
is that's one example.
398
:Books or comic books that came with this,
regular books, all that kind of stuff,
399
:movies, music,
these are all things that can be preserved
400
:unless they're digital only
and you have some problems
401
:that are coming out of this
because one of them is the fact that
402
:you have a game you really like.
403
:If I have a game for my Atari 130 X,
404
:which I now got up and running again,
I can go play it.
405
:I have the cartridge or the disc.
406
:You know, I'm not a big fan of discs,
but it was a way to archive it.
407
:And you go, you can move that file over
to SD and use it on a modern,
408
:you know, cartridge
that will accept those such things.
409
:But the point of it is it's out there,
it's still there, you can get to it.
410
:And we're seeing some stuff now.
411
:We're entire franchises are disappearing.
412
:One I would bring up from this
413
:because it's still commented about it,
is tapped out from The Simpsons.
414
:There's no way you can play that game.
415
:It's gone.
Yeah. It's gone. It's not archived.
416
:It is completely gone.
417
:And anything with servers
which are most, you know, tablet games
418
:and that kind of a thing,
have that potential problem.
419
:At some point it's going to go away.
420
:And unless there's a private single player
mode or something of that nature,
421
:you're
not going to be able to get into it.
422
:But it goes a step further too,
because even with some physical media,
423
:Electronic Arts bought the SimCity
franchise and in my opinion,
424
:completely destroyed it
when they released a new game.
425
:This was back in like 2013,
I think released a new game
426
:that, in my opinion,
wasn't as good as the Maxis one before it.
427
:But that wasn't the big issue.
428
:The big issue was in order to play it
even installed on your local computer,
429
:it had to authenticate with a server
for copy protection.
430
:When that server goes away,
you can no longer start
431
:the game that you have the disk for,
you know, because of the digital stuff.
432
:Now,
Electronic Arts did change that later
433
:because of the backlash on it,
but the point being
434
:that it is a situation
435
:where we're going to see some stuff
just completely disappear
436
:because of this kind of stuff, you know,
and I was one that for a long time
437
:I liked the digital versions of things,
and I still do do the convenience.
438
:One example that I brought up is the idea
that I like being able to watch movies
439
:on any television or device in my house,
so if you have a Blu ray disc,
440
:you can't really do that because you would
have to have a player in each room.
441
:You're not going to have a Blu ray player
on your tablet.
442
:Probably.
443
:The point being is that if you have a
is a digital copy, you can pause it
444
:and resume it on another device.
445
:So I've kind of gone to a hybrid of this
where I buy a legal copy of everything
446
:on physical media now
and then put it on my, in my case,
447
:Plex server, which is what I use for that,
so I can do both things with it.
448
:But I still have that physical copy.
449
:So if someday later that goes away,
I still have access to it
450
:in some type of an example.
451
:All right.
452
:Well we're going to go ahead
453
:and take our break and our next segment
we are going to be talking about
454
:data centers.
455
:This is user friendly 2.0.
We'll be back after the break.
456
:He's from the future.
457
:He's got a really big computer
458
:and he uses it uses it every day.
459
:And he uses it uses it in every way.
460
:What you use it for, you know, I'm
not that sure because he uses his
461
:welcome back. This is user friendly 2.0.
462
:Send us your questions.
Send us your comments.
463
:We love to hear from you.
464
:User Friendly Show is the website to go to
and click the Ask a Question button.
465
:Check out our back
episodes and a whole bunch of other stuff.
466
:And that's user friendly show.
467
:And you can go to
468
:show or the Flash Briefing.
469
:So we've did a piece a while
back on data centers.
470
:This would have been kind of mid
last year,
471
:I think, and we've had a lot of questions
coming in on this.
472
:And it is a topic
that seems to be evolving quite a bit.
473
:A lot of that AI.
474
:Yeah.
475
:And for anybody that doesn't know,
you know,
476
:or has really never thought about
this is data center is a place
477
:where for a lot of computers basically
that serve up various different things.
478
:Right.
479
:And you're
I can assure you, anybody that's
480
:listening has used a data center
because you're using one right now.
481
:Listen to the show.
482
:Pretty much anything
that streams or anything like that
483
:has a data center at some point in it,
as well as a lot of other things.
484
:So back in the day,
when I started working on this stuff
485
:for the bank that I worked for
and then our own company afterwards,
486
:a data center would be a place
where we'd have a server,
487
:which is a computer that handles,
you know, various different things,
488
:and that would be placed into a building
with other servers that we rented space in
489
:that had a
490
:lot of different companies in there,
and they would handle the power cooling,
491
:all of that kind of stuff
so that we didn't have to.
492
:And then the other nice thing about
that is if we had a problem with a site
493
:or if we did like we with a consulting
company were handling stuff
494
:for various different businesses,
you could use our hardware,
495
:but it was centralized,
it was maintained properly, and
496
:that was something that a lot of different
people used to.
497
:Gretchen,
you worked for that insurance company.
498
:I remember too,
and they had the server closet.
499
:Oh, yeah, literally the server closet.
500
:You know, a lot of things started out
when they needed servers.
501
:They were putting them in these back rooms
and stuff.
502
:They weren't cooled properly
and that kind of a thing.
503
:And that causes a problem
if you go into one of the
504
:I remember those old server farms,
you walk in there
505
:and there's this enormous hum
from all of the fans
506
:blowing, trying to keep the area
where all the servers were running cool.
507
:Oh yeah. And you had that.
508
:And then about 2015,
the cloud came into being a thing.
509
:And this makes me think of those t shirts.
510
:You know, there's no cloud, it's
just somebody else's computer,
511
:which in a lot of cases is pretty accurate
even today.
512
:Although what you can do with cloud
based systems is a lot more than what
513
:you could do without them in the past,
because things are tied
514
:together, which has good things
and bad things that that creates.
515
:So that's basically
what we're at right now.
516
:And data centers are evolving
and have been for a bit into
517
:AI supercomputing campuses.
518
:Now, the reason for this
is because when you use AI,
519
:generally speaking, it's not running
on your desktop, phone, tablet, whatever.
520
:So when you go to your smart assistant
on your phone and ask a question,
521
:what it does
is it takes a recording of what you asked,
522
:sends it to a data center somewhere,
and that's where it is interpreted.
523
:And the AI that's powering
that can send back and answer,
524
:and that's sent back to your phone
in this case.
525
:And that's done so quickly that you don't
know that that's what's going on.
526
:But that's what it is.
527
:And if you ever want to check that out,
disconnect your smart speaker
528
:from the internet.
529
:So take it off your Wi-Fi
or take your phone off
530
:mobile data and Wi-Fi
and that kind of a thing.
531
:And you'll find out that while it's
still there, it's very limited.
532
:Well, often a certain
533
:AI will go, I'm sorry,
I can't do that right now.
534
:Know? Yeah.
535
:And that's because that's that's
what's happening, you know.
536
:Yeah.
537
:So anyway, cloud stuff does have
538
:a little bit of a difference and literally
it's just someone else's computer.
539
:So as a for example,
a lot of my clients I run their
540
:workloads,
I guess you would call it on AWS,
541
:which is Amazon Web Services,
which is, if not the largest,
542
:one of the largest web services
that there are in the world.
543
:Right.
544
:And that handles
a lot of different things.
545
:But what happens is,
is there's one company I have as a client
546
:that they want to be able
to upload video files
547
:and have it automatically convert it
to a common format.
548
:So whatever it is,
I believe it goes to an MP for.
549
:And if you try to do that
with just one server,
550
:it wouldn't work
because you wouldn't have the resources.
551
:So what happens is, is there's
an application that's part of Amazon
552
:Web Services
where you can have it, do it where it has
553
:the appropriate amount of computing power
that's required for it.
554
:But you don't have to buy it
and maintain it.
555
:You do pay for the time that's used.
556
:So that's something
that cloud services can do.
557
:And that's just one example.
558
:Things like email and all of that
are also obviously cloud services.
559
:The web is in that type of a thing.
560
:And when you think about it,
there was a time where you could
561
:and you conceivably still could host
your website in your office,
562
:at your company,
and it would just run on a program there.
563
:But if you ever lost your internet
connection or something ever happened,
564
:you would be off the web.
565
:So data centers, because they're a set up
where they have redundancy and backup.
566
:And that type of a thing, generally
speaking, eliminates that problem.
567
:Although we have seen from time to time
where there can be problems
568
:that will still take things down,
but it's a lot less likely to happen.
569
:And as a person
570
:that does support of these things,
it also is nice because I don't have to
571
:go at 2:00 in the morning somewhere to try
to figure out why the server went down,
572
:you know? Yeah.
573
:And the reason why that's important
is because, you know, some businesses
574
:completely rely on that
constant communication.
575
:It's mission critical, you know.
576
:Yeah, I have a client
that if they software stopped working,
577
:they would be shut down.
578
:And that's not uncommon, you know, so
579
:some of the things that you probably are
a little more familiar with that
580
:use data centers are things like Netflix,
Disney+, YouTube.
581
:All of these different type of things
run off of cloud resources
582
:at a data center or collective
set of data centers somewhere.
583
:And companies
like Netflix actually will have software
584
:that will intentionally create
network problems to test the redundancy.
585
:Does it feel over?
586
:Does it do what it's supposed to do
and that type of a thing?
587
:And I don't know that it would be possible
to run
588
:a model like Netflix
from your server room in your office.
589
:In fact, I'm quite sure it wouldn't.
590
:You would end up building your own data
center if you tried to do it that way.
591
:And a lot of companies
do have their own data centers.
592
:So yeah,
the would be too heavy, wouldn't it?
593
:Well, yeah, too heavy of a workload.
594
:Yeah, yeah, yeah.
595
:Just think about what it really takes.
The stream of video.
596
:We used to work on that in the early 2000.
597
:Yeah. People.
598
:And you needed a lot of resources
to be able to do it properly.
599
:And the thing of it is, is a lot of
that comes down to money, too.
600
:Could you do it?
601
:Yeah. Is it financially viable to it.
602
:Do it that way.
603
:No, of course not.
604
:There would be no reason to, you know.
605
:So applications, office 365, Salesforce,
zoom or some of the examples they give.
606
:All of these things
run out of data centers as well.
607
:So when you do your zoom call
that uses a data center.
608
:Now what's driving
growth and really has been pushing
609
:this along is the onset of AI, generative
AI and what you would call mechanical AI.
610
:All of these things
run out of data centers,
611
:and I can build my own
AI model here at my house.
612
:But to actually have it work,
613
:I need those resources
to be able to do the processing
614
:and have the back end power
that are needed for that.
615
:So when you look at it, one of the big
things that comes out of this is search.
616
:And this is a good topic
617
:because this is something that
demonstrates the evolution of this stuff.
618
:Google, when it started, before
619
:that, things like AltaVista and Yahoo
and some of the other resources
620
:that were used for this,
it was a much smaller web in those days.
621
:And now if you do a search,
622
:you're searching
through billions of pages.
623
:Your search engine automatically ranks
the results, filters out
624
:spam, and now uses AI summaries for that.
625
:So if you go to Google and run a search
today,
626
:you'll get the sponsored stuff at the top.
627
:You'll get an AI summary,
usually from Gemini in their case,
628
:and then you'll get the list like
you would have had before of the websites.
629
:But even the list of the sites include sub
sites and different things like that.
630
:And you know, so there's a lot
more going on here than there used to be.
631
:And that's where AI has come in
and really changed things, you know?
632
:So what do you get out of that.
The search is faster.
633
:You get things like maps, recommendations
and all of that kind of a thing.
634
:Real time language translation
635
:is another one that relies on data centers
to be able to work properly.
636
:And these things are kind of cool.
637
:I have a HUD right now where
638
:I can look at a signing in any language,
and I'll see it in mine,
639
:but if I went offline with that hut,
I can assure you it wouldn't work.
640
:So where do you use data centers, Bill?
641
:Gretchen? I mean, you know,
642
:obviously the basic stuff like right now
is recording the show.
643
:We do,
644
:but there's a lot of locations where you
wouldn't have thought of it in the past.
645
:I'll give you one more in your book.
646
:Yeah.
647
:Publishing the book and watching TV.
648
:Yeah, yeah.
649
:Those are two things that we didn't used
650
:to use for with need databases.
651
:Yeah. And in line.
652
:The thing of it is, is even today,
653
:if you watch over the air broadcast
television, which is still a thing
654
:there, you're still using a data center
655
:because they're sourcing their material
from some digital source.
656
:There's nobody with a film camera,
you know, going to satellite
657
:and having an analog signal
come back anymore.
658
:But now you can also get books,
you know, downloaded to your tablet.
659
:Yeah, yeah.
660
:Data center, you know, that
kind of a thing or runs through that.
661
:So there are a lot of advantages to this.
662
:And it kind of powers
the world as we live in today.
663
:But like anything else,
there are some problems that this creates.
664
:And the biggest one is power and water.
665
:So it's been in the news lately
where company X wants to build a big data
666
:center somewhere, and the local people
start reacting to that negatively.
667
:And there have been some problems where
668
:you look out there
and people's power grids doesn't work
669
:quite right because of the amount of power
these data centers are using,
670
:and they use a tremendous amount water
for cooling.
671
:Well, we're living in a time right now
where it's hotter.
672
:So just things like the number of people
running, air conditioning is pushing
673
:the power grid, electric cars, charging
at your house or pushing the power grid.
674
:Things are being upgraded,
but there is a limit
675
:to what this kind of stuff can provide.
676
:Now you put something on there
that in some cities uses as much power
677
:as the entire city
does to give a comparison.
678
:And unless you double the capacity
of the generators,
679
:the power grid itself and everything else,
you're going to start to have problems.
680
:So is this the reason why
681
:they're having concerns
in the town of Hillsboro?
682
:Yeah.
683
:Hillsboro, Oregon.
684
:And that's an example of one place.
685
:And you see this
also in Tahoe, Lake Tahoe,
686
:they're having problems with it
because the power consumption,
687
:they're telling them now
688
:that they're going to have to completely
find a different supplier.
689
:That's good. Yeah.
690
:That makes life easy,
691
:you know.
692
:And so what's happening with this?
693
:Well, first of all,
where do you get the power.
694
:And Bill.
695
:Like you just kind of hit spot on there.
696
:That's something that has to be considered
nuclear as an option, to the point
697
:that Microsoft bought their own nuclear
power plant to run their data centers.
698
:Now, that wouldn't have been something
you would have thought
699
:about a private company.
700
:I mean, the power companies,
701
:of course, are private companies
in some cases, and them.
702
:But what I mean is just ABC Corporation.
703
:Yeah.
704
:And part of our assets
is we own our own nuclear reactor.
705
:Yeah. Could possibly go wrong with that,
706
:Now, other
707
:companies have bought their own power
plants, like in Las Vegas.
708
:Didn't they own some of the casinos,
own their own power plants?
709
:I know you're in Nevada.
710
:I mean, was it
they own their own power plants?
711
:Or was it that they were sourcing
from specific places?
712
:Do you remember how that worked?
713
:I don't that that was a
714
:probably a while ago when that came up.
715
:So I don't remember completely
what Gretchen's talking about is
716
:there was a thing
and I do remember this, where big casinos,
717
:especially down in Vegas,
like MGM resorts,
718
:didn't want to buy from Nevada Energy,
which is a provider in Nevada
719
:and would actually come up
with a situation
720
:where they could buy
from another provider.
721
:Now, whether or not
they own the power plant, I don't know.
722
:And that's a good question.
723
:I know, I know, we can I
think there's a way that you can pick
724
:who use power supplied from
if you're a company or.
725
:Yeah, yeah.
726
:And I remember
727
:they wanted to do exit fees and stuff
because the power is
728
:you're not running your own power
lines to the source.
729
:You're still having to use
common infrastructure for stuff like that.
730
:So, you know, there's a lot
that would go along with that.
731
:But it is an issue
and power in general is an issue.
732
:But at the end of the day, if you don't
have power, you don't run these things.
733
:And if you are doing something
that has such a big use of electricity
734
:that it supersedes the need of the people
that are normally using that power
735
:grid, I can see where people would have a
negative reaction to something like that,
736
:you know? Yeah,
737
:it just says since
738
:many experts call AI the largest growth
in electricity demand in decades,
739
:and it is we've seen this a little bit
over the past few years.
740
:Electric cars are one of them.
741
:Crypto mining is another big one
that uses a lot, but that's a data center.
742
:You know what you think about it really.
743
:So it is definitely a situation
where you've got the power.
744
:Then the other part is water.
745
:You've got to keep all these computers
cool.
746
:And even in the days of the smaller ones
screeching, like you and I used to work
747
:with, like the one in Oregon here
that we would go to.
748
:Yeah, you had to have massive
cooling systems to be able to keep all
749
:of this stuff that produces a lot of heat
and still does even in the modern age.
750
:Cool.
751
:Because if it overheats, it stops working
and it can cause damage to things.
752
:You know,
even though you have a gaming machine
753
:you built and you have liquid cooling,
I believe on that.
754
:Yes. Now, does that use water
or is it a chemical?
755
:I believe it's a it's a mixture of water
and a chemical
756
:to make it non-electric or whatever.
757
:The term is. Non-conductive.
758
:Non-conductive? Yeah.
759
:And so you're looking at a system there.
760
:That one
machine has a requirement for water.
761
:Now you times that times
762
:the infrastructure required
to do all of these different things.
763
:And you're starting to see a lot of demand
for water use.
764
:And again you have some data centers
that use more water
765
:than the entire municipality
that they're in.
766
:And all of a sudden
you start having water shortages.
767
:It's almost too bad that they couldn't
use the heat generated by all
768
:these computers to run something else
that would generate electricity.
769
:There are experiments being done in that.
770
:Oh, cool.
771
:Yeah, that is actually something
that's being researched in some places.
772
:There are some proof of concepts out
there.
773
:I'm not sure
if there's anything beyond that,
774
:but if anybody is familiar
with alternative uses of heat
775
:from data centers
or anything like this, right.
776
:And I'd love to learn
more about that and cover it, because
777
:I know a couple of them are using that.
778
:It's where the heat is conducted
through an element
779
:that allows it to change it
into electricity directly.
780
:Right, right.
781
:I can't remember the actual name for that.
782
:My brain is died today, conducted
783
:at the very new technology, by the way,
that does that.
784
:Yeah, but I know it's it's
only a percentage of it
785
:return because, you know,
laws of conservation and stuff like that.
786
:Yeah. Well,
you're not going to have perpetual energy.
787
:If we had that,
this all wouldn't become a non-issue.
788
:We're not quite there yet.
789
:You know,
hopefully we will be at some point.
790
:But right now we're having to deal
with what we have to deal with
791
:and also with new technologies like that.
792
:You're also looking
at an existing data center.
793
:Do they want to pay to retrofit?
794
:You know, because that's another issue
really wants being built.
795
:Is it a proven technology
that we know we can rely on?
796
:Again,
you know, questions that have to be there.
797
:And the other thing is
798
:that I don't understand is why
they're building data centers in places
799
:like Arizona and Southern Nevada
and the Mojave Desert, to name a few.
800
:I'm assuming it's because there's large
tracts of land that are open.
801
:There's a reason why there's large
tracts of land that are open.
802
:There's no water.
803
:Yeah.
804
:Now, the thing the next question would be,
are they using solar panels
805
:to help develop a, develop a or not?
806
:You know, some of the data centers,
those locally here
807
:have their own solar farms
or they're using other methods.
808
:I know of.
809
:One close here
810
:to Reno uses a solar farm, and it's also
pulling off of a geothermal plant.
811
:Yeah. Oh, cool.
812
:So see, and some of those things,
unfortunately that's the exception,
813
:not the norm at this point.
814
:But it's good to hear because
using alternative energy, it makes sense.
815
:Now, if you're in the middle of
816
:the Mojave Desert and put up a solar farm
and have all these tracks of land
817
:that are available
818
:because nobody wants to live there,
that actually totally makes sense.
819
:Still have to figure out
a way to get water if you need it.
820
:But conceivably,
if you could generate enough solar power,
821
:you would be able to use other
cooling solutions to than just water.
822
:So, you know,
some of that kind of makes sense.
823
:Unfortunately, that's not
what I've heard of them doing that
824
:you use solar power,
but not quite to that extent.
825
:And you know, so again.
826
:Good question.
827
:To have out there is
is there an advantage to doing this.
828
:Obviously the land's cheap.
You would have that right.
829
:And so I can see it from that standpoint
outside
830
:of the monetary perspective,
I could see there being other problems.
831
:And then the other thing of it
is that happens with these things is
832
:what happens
if something happens to the data center.
833
:So in the Iran war,
the Amazon Web Services
834
:facilities in the UAE was bombed.
835
:So and something
like that being a war time target,
836
:being a centralized area of information
exchange, I can understand where
837
:that would be something
you'd need to be concerned about.
838
:And it did happen, you know,
now Amazon Web Services is distributed.
839
:So if things are configured properly,
which is a big if in certain situations
840
:it should back up to another data center
that's still operating
841
:that we saw earlier in the year
when the Amazon Web Services
842
:on the East Coast of the United States
had some downtime.
843
:It what caused a situation where a lot of
things backed up to other data centers?
844
:But the programmers had set it up
so that the only place
845
:that you could do things like authenticate
your log on was US East.
846
:So if that data centers down,
it can be backed up wherever you want.
847
:But if you don't have that log on system
replicated as well, you can't get to it.
848
:So who cares. You know. Yeah. Wow.
849
:But you know,
and bombing the data center is one thing.
850
:Hackers, malware, cyber attacks,
physical attacks, all these different
851
:things become very much an issue.
852
:You do not want some choke point.
853
:And you know, we saw this too.
854
:This goes beyond this.
855
:Just a little bit of an aside,
but it's the same kind of thought process
856
:is when the sabotage happened
at the power substation for London
857
:Heathrow Airport last year
and took the entire airport out,
858
:and they were supposed to have a backup,
but it didn't work.
859
:You know, a lot of people got in trouble
860
:for that one to imagine, you know.
861
:Now, on the other side of the coin,
862
:these are some of the negative things
that we have to deal with.
863
:But on the other side of the coin,
you're also looking at a situation
864
:where more computers network
together, are more powerful.
865
:And this is the case
in any kind of a situation
866
:where you have collective
computing capabilities like this.
867
:So the ability to do things
like actual generative AI,
868
:the examples given are medical research,
drug development, medical imaging,
869
:online learning,
you know, the list goes on, are all things
870
:that wouldn't be able to be done
with this kind of a situation.
871
:The other big one that I know
I use them for is backups.
872
:So in the day of hackers
and everything else,
873
:you have a situation where something like
malware gets into your system.
874
:Well,
the hackers know that you have backups.
875
:I mean, they're smart
enough to do the malware.
876
:They're not going to be stupid enough
to think that there's
877
:none of that stuff on the system.
878
:So if your backups are online,
they can get to that too.
879
:So using a data
center is a place to be able to back up
880
:these things too, and then disconnect
from the physical network
881
:until you need
it is a way to be able to strengthen that.
882
:And again,
that's requiring an off site situation.
883
:Plus,
if all of your backups are only on site,
884
:and even if you switch off the backup
after it's done.
885
:Let's say you have a disaster at
your office in the building like a fire.
886
:Yeah, exactly.
887
:Yeah.
888
:So you kind of really need both solutions
to really
889
:have that being done properly, you know?
890
:So that being said,
what is the future look like for this?
891
:Well, one of the things we talked about
was nuclear energy
892
:and being able to come up with carbon
free power.
893
:Gretchen,
you brought this up with solar panels.
894
:These kind of directions are going to help
with this advanced cooling
895
:using new approaches
and that type of a thing
896
:that are out there
that are being developed
897
:that we can deep dive into,
898
:that I don't know enough
about the different kinds
899
:of new cooling systems to really be able
to, nor do we have the time of day,
900
:but there are things being developed.
901
:The other thing of it
is, is instead of the giant centralized
902
:locations, decentralized,
and so you have more regional centers
903
:that can break up the power demand
and also not have a physical location.
904
:That is one spot
that if you happen to end up in a war
905
:area, is going to, you know, get bombed
or have something like that happen.
906
:The other thing of it,
907
:too, and this is one of the
908
:things that I like about it,
is something called edge computing.
909
:And what this ends up doing.
910
:And Amazon Web Services, again,
I use it as an example,
911
:just because they're the service
I use for a lot of things
912
:is I have a server location
where, let's say I have a website,
913
:but it needs to be accessed
from all over the world.
914
:So I update the one website
wherever it stored, and then their system
915
:automatically replicates that to locations
that are closer to the users.
916
:So in other words, let's say that you're
listening to our show in the UK
917
:and somebody else is in Canada
and somebody else is wherever.
918
:When you listen to the file,
it might actually be being sent to you
919
:from somewhere close,
like your data center in the UK,
920
:even though it was uploaded
to the one in Canada,
921
:and it will automatically be able to do
that.
922
:So, you know,
923
:that's a question that definitely is
something that should be answered,
924
:but it's a direction
they're going in and something that
925
:we are seeing as a
926
:definite direction.
927
:So like anything else with technology,
the technology itself is very benign,
928
:but it's what you do with it
and it's how you implement it.
929
:And I think part of what's happened
is this initial data centers
930
:just kind of built up
931
:where they were and got bigger and bigger,
932
:which is why we have a lot
of the centralized facilities.
933
:And going forward,
we're seeing a lot of the decentralization
934
:that takes the load off the power grid
from all one spot, that kind of thing,
935
:you know, and be able to develop this
in a way that it will work better.
936
:And maybe new thinking is required
for when they build these facilities.
937
:Yeah.
938
:Yeah, I, I think that going forward,
definitely
939
:the engineering and all that kind of stuff
is going to be important.
940
:And, you know,
941
:one thing you could do for
AI and it's just a thought is
942
:instead of having it all in one spot,
you have each node that uses the
943
:AI have a little bit of the computing
capability on a distributed system.
944
:And what would happen
is as your nodes grew, you would
945
:automatically be increasing the amount of
946
:computer capability for the AI to run on.
947
:And the
AI might become self-aware and sentient.
948
:But that's just
one of the things that could happen.
949
:You know, with generative
AI any day of the week.
950
:Making a face.
951
:Anyway,
952
:since your questions and your comments,
we love to hear from you.
953
:And if there's anything on this topic
or the Nintendo topic or anything else
954
:you'd like us to deep dive into,
we can do that too.
955
:We love to do our programing
based on what you want to hear,
956
:and we love the feedback. Until next week.
957
:This is User friendly 2.0 keeping
you safe on the cutting edge.
958
:User Friendly 2.0 Copyright
959
:2013 to 2026 by User
960
:Friendly Media Group incorporated.
961
:All rights reserved.
962
:The content is the opinion
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963
:not necessarily reflect this station
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964
:Requests for material use, interviews,
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965
:and other correspondence may be viewed
966
:and submitted at UserFriendly.Show