Dr. Mary Gardner, DVM, co-founder of Lap of Love, joins Dr. Andy Roark to talk about one of the most emotional parts of veterinary medicine—helping pet owners process end-of-life decisions. Before you brace for a downer, take a breath. This episode is anything but heavy. With laughter, warmth, and a whole lot of heart, Mary brings her signature optimism to a conversation that every vet team will relate to. They dive into the guilt pet owners feel about getting a new pet, the emotional signs that often go unnoticed, and how to support clients in the thick of grief. From navigating spiritual beliefs to choosing the right language in the exam room, this episode is full of insights, compassion, and some seriously good one-liners. You’ll leave with a better understanding of how to guide families through goodbye, how to spot unspoken pain, and why it’s okay to bring some joy into hard moments.
Dr. Mary Gardner on Instagram
There is nothing better to Dr. Gardner than a dog with a grey muzzle or skinny old cat! Her professional goal is to increase awareness and medical care for the geriatric veterinary patient and to help make the final life stage to be as peaceful as possible, surrounded with dignity and support for all involved.
A University of Florida graduate (AND ANDY’S CLASSMATE!), she discovered her niche in end-of-life care and is the co-founder and CIO of Lap of Love which has over 350 veterinarians around the country dedicated to veterinary hospice and euthanasia in the home.
Dr. Gardner is co-author of the textbook “The Treatment and Care of the Veterinary Patient”, co-author of a children’s activity book focused on saying goodbye to a dog called “Forever Friend”, and the author of a book dedicated to pet owners “It’s Never Long Enough: A practical guide to caring for your geriatric dog”. Dr. Gardner also won VMX Small Animal Speaker of the year in 2020!"
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Office Hours w/ Dr. Andy Roark
Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.
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Uncharted Practice Manager's Summit
Last Chance to Register is June 1st 2026 - Tell your managers!
Registration is only $199 and they can save 20% with code MANAGER
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