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Ep 389: Show Respect, Get Respect with Gregg Ward
6th November 2023 • Journey To Mastery • Elzie D. Flenard III
00:00:00 00:05:48

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Let's explore the profound impact of respect in the corporate realm with Gregg Ward as he unveils the hidden dynamics that shape team performance and morale. He delves into the critical role of respect in driving motivation, enhancing customer satisfaction, and fostering a harmonious work environment.

Discover why respect is the cornerstone of a thriving business as Gregg illuminates how a toxic workplace culture, devoid of respect, can have a staggering impact on employee retention and customer contentment. He unravels the science behind respect, shedding light on the release of oxytocin—the 'love hormone'—and its transformative effect on relationships.

Tune in to gain invaluable insights into implementing a culture of respect in your workplace. Learn how understanding the neurological underpinnings empowers leaders to create environments where individuals thrive. Find out how prioritizing respect can lead to a happier, more productive workforce and satisfied clientele. Gregg offers a compelling blueprint for leaders to cultivate an atmosphere of respect that transcends mere professionalism, so don't miss this episode.

Episode Highlights:

02:00 - So, we as employers have to realize that treating our employees with disrespect has huge implications not only for that individual employee, but also for how they treat their colleagues and how they treat their customers. So, all of our research tells us that if you have a culture where people treat each other with respect, that is going to have some significant positive bottom line impacts all the way from customer satisfaction, all the way to retaining your best and your brightest people.

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🔗 Resources:

Flame Starter Book: Flame Starter is necessary literature for any high-achieving entrepreneur looking to elevate to the next level without combustion! Utilizing the EMIT Principle (education x motivation x inspiration = transformation), Flame Starter provides practical insights for those who use their "mix" of creativity, innovation, and talents to achieve peak performance and ignite their flames. Get the book.

Zoho One: Over 40 integrated apps that cover a wide range of business needs, such as CRM, accounting, project management, HR, marketing, and more. Learn more.

Podcast Town: A comprehensive platform that offers services and resources to help podcasters grow, monetize, and elevate their shows through production, coaching, strategy, and community support. Learn more.

Canva: A user-friendly online design platform that allows individuals and businesses to create professional-quality graphics, presentations, and other visual content with ease, using a wide variety of templates and tools.

Disclaimer: I am an affiliate of Zoho One and Podcast Town.

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