Dr Ed Pooley and Dr Hussain Gandhi join us to discuss critical management skills they wish they had learned at med school. We also talked about how you can develop these practices now.
Resources
Episode Highlights
[04:25] About Dr Ed and Dr Gandhi
- Dr Ed Pooley is a communications trainer.
- Dr Hussain Gandhi is a GP partner trainer, PCN clinical director, and owner of eGPlearning.
[05:54] What Gandhi Wished He Knew in Med School
- Learn to say no.
- Delegate and prioritize.
[07:56] Ed’s Top Med Career Tips
- Your job doesn’t define who you are.
- Build habits that stick.
[10:02] Why It’s Hard to Say No
- People in healthcare often say yes.
- Saying yes is easier than 'no'.
- You end up putting other people's needs first.
[16:08] How to Say No
- Shift your mindset from ‘you won’t’ to ‘you can’t'.
- When you say no, discuss why and alternative options.
- Give yourself time to think.
[19:32] Learn How to Delegate
- Understand what you need to do and what others can do.
- Group less urgent tasks. Do them all at once.
- Have systems and processes that everyone knows.
[24:28] Lacking The Power to Delegate
- Share with your organization the difficulty to delegate.
- Take control of what you can.
- Sit down and break down the task.
[28:04] Giving Yourself Permission
- The hierarchy can be limiting.
- The medical education system makes it challenging to separate school and work.
- It's crucial to speak up and breach the hierarchy.
[37:12] Ed and Gandhi’s Final Advice
- Argue with a child. Say no without saying the word 'no'.
- Use the Eisenhower Matrix. Ask someone else to do the same and compare lists.
- Ask yourself whether or not what you’re doing contributes to your goals.
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