Samantha Green is the leader of a UK charity working on animal welfare in Sri Lanka.

In today's conversation, Samantha shares how the Level Seven Senior Leaders programme helped her shift from top-down leadership to empowering self-managed teams.

Samantha discusses her experience with cross-training staff, adopting 'Toyota-inspired' continuous improvement, and fostering a workplace of trust and transparency.

Samantha also emphasises the importance of local leadership and provides practical advice for fostering a happy and inclusive workplace.

You'll hear about the transformative impact of innovative leadership and investing in team development.

Samantha Green's tips for a happy workplace:

• Visualise everything - whiteboards and on the walls
• Trust people - give them control; not instructions
• Involve people in decisions that affect them