In this episode I'm talking to HR director and ADHD coach Julia Crawford about how ADHD can affect employees during restructures, redundancy consultations and workplace change.
Julia shares insights from both her professional HR career and her own ADHD diagnosis, and together we explore:
Why redundancy can feel especially overwhelming for employees with ADHD
How employers can create fairer and more inclusive processes
Common mistakes managers make during redundancy consultation
Practical ways to support neurodiverse employees at work
This is a valuable conversation for HR professionals, managers and business owners who want to take an inclusive approach to managing redundancies.
Visit the Wildwood Coaching website
Sign up to hear about our next FREE 1 hour Redundancy Lunch and Learn
If you found this episode of Redundancy Matters helpful, please rate and review it on Apple Podcasts or Spotify.
If you’re kind enough to leave a review, please let June know so she can say thank you. You can always reach her at: [email protected]
Be notified each time a new episode of Redundancy Matters is released and get access to other free tools and resources by signing up to receive a free regular email from Wildwood Coaching.
Hello and welcome to the
Redundancy Matters podcast, helping
2
:compassionate HR professionals
managing redundancies who want to put
3
:people at the heart of the process.
4
:I'm your host, June Hogan, a qualified
career coach and outplacement
5
:specialist with a background in
HR and founder of Outplacement
6
:services provider Wildwood Coaching.
7
:In this podcast, I'll be sharing my
insights and experience from being
8
:on both sides of the redundancy
table and from my years of experience
9
:supporting individuals after redundancy
through our placement support.
10
:June Hogan: Welcome to today's episode
of Redundancy Matters, and today I'm
11
:delighted to be joined by Julia Crawford.
12
:, Julia is an experienced HR director,
and she's also an ADHD coach.
13
:So I'm really looking forward to our
conversation today, which is going
14
:to blend her HR experience, her
experience of ADHD for herself and her
15
:clients, and also her qualification.
16
:And really talking about how we can
understand more about that, particularly
17
:in relation to managing redundancies.
18
:So welcome, Julia.
19
:Julia Crawford: Thank you very much, Jean.
20
:Nice to be here.
21
:June Hogan: Wonderful.
22
:So that was my very short introduction.
23
:Would you like to introduce yourself
and tell everyone what you do now, where
24
:you've come from, and a little bit about
ADHD and why it's important to you?
25
:Julia Crawford: Yeah, no.
26
:No worries.
27
:So I'm Julia Crawford.
28
:June Hogan: Aw.
29
:Julia Crawford: I am the founder of a
HR consultancy called People Pillar.
30
:So we've been running for nearly
six years now, and we predominantly
31
:work with small businesses,
helping them with all things HR.
32
:So it could be from a absence
issue through to things like
33
:restructures and redundancies,
which is why today is really key.
34
:I think I've been in HR for far too
long now, so well over 20 years, and
35
:what I've noticed over that time is
so many different things that crop
36
:up with employees, probably the
underlying reason is due to some
37
:sort of neurodiversity, and that can
show up in so many different ways.
38
:And for me personally, I got my own
ADHD di- diagnosis two years ago now,
39
:which was an interesting time, but
it made so much make sense for me.
40
:Lots of things that went on in
my life that suddenly it's like,
41
:ah, that that's the reason why.
42
:It's, for me, one of those things
that can massively affect that
43
:employee-employer relationship, and
also just how somebody shows up at
44
:work and- Since that diagnosis, it's
become really key to look at what can
45
:employers do, and how can we support them
in that journey, make the workplace an
46
:environment where somebody can be their
best self, and what that can look like.
47
:And sometimes it's about
awareness, sometimes that is that
48
:education piece, but it's how we
can help them make that happen.
49
:June Hogan: Yeah, really interesting
that your diagnosis is relatively
50
:recent and what you said there about
some of the issues and challenges
51
:that you've seen over your career,
and now understanding more about
52
:neurodiversity and seeing how some of
that can maybe join some of the dots.
53
:You mentioned there that your
consultancy covers a range of
54
:the kind of people element.
55
:So with regard to redundancy, the
podcast is Redundancy Matters, so
56
:why does redundancy matter to you?
57
:Julia Crawford: I think for me, I
was being a bit sad the other day,
58
:and I was thinking about how many
kind of restructures, redundancy
59
:situations I've been in over my career.
60
:And my b- my background was mainly
within local government, and
61
:typically within local government
you restructured several times during
62
:the year, particularly, if you didn't
start a redundancy consultation before
63
:Christmas, then something was wrong.
64
:It was that type of way of working.
65
:So I think I've easily been either
directly involved or managing the
66
:team that were involved in well over
100 restructures, not necessarily
67
:all resulting in redundancy but,
changes that can occur because of it.
68
:And I think from what I...
69
:One of the things I've learned, redundancy
can be one of those things that for
70
:some people it can almost be one of
the best things that's ever happened
71
:to them in terms of, giving them that
real new lease of life, giving them
72
:some some financial input that, that
cash input that they might not have had.
73
:But for others it can be devastating.
74
:Truly devastating.
75
:And it's not just an admin process
because whilst there is a process to
76
:follow you're dealing with people, and
you can't predict how they're gonna
77
:react and how they're gonna take it.
78
:And I think, it's also recognizing
that for the business it's
79
:a difficult time as well.
80
:There's usually a reason why they're...
81
:they're embarking on that restructure.
82
:So it's typically due to
finances or just the, the needs
83
:of the business have changed.
84
:So it's difficult for both sides.
85
:And I think for the individual, I've been
through that process myself, and even
86
:though for me, this is, before I went, set
up as a consultant, I was made redundant.
87
:And even though it was, I
instigated it, it still hurt.
88
:It still felt quite personal and almost
that element of "But they don't want
89
:me," even though I started it myself.
90
:So it's hard.
91
:So I think redundancy is absolutely key.
92
:It's part and parcel of everyday life.
93
:You can't escape it, but how it's
dealt with- can make or break it.
94
:, There are some redundancies that
we've gone through that, actually
95
:we've been thanked by the employee
at the end of it because it's been
96
:dealt with in a way that's human.
97
:So I think that's, yes, it's a process.
98
:Yes, you have to go through
those stages, but you c- how we
99
:do it makes all the difference.
100
:June Hogan: Yeah, absolutely.
101
:And having that understanding, as you
said there, that you can never really
102
:predict how someone's gonna react
because you don't know what's going on.
103
:As you say for some people it's a relief,
people it's the other end of the extreme
104
:and it, yeah it's completely devastating.
105
:And I see those extremes when
I work with clients as well.
106
:So we'll come on to talk about
the insights that you've now got
107
:into kind of neurodiversity and
how that might impact the process.
108
:But how did your own diagnosis and
the research that you've done help
109
:you to be more aware of the impact
that ADHD is having in the workplace?
110
:You mentioned before that some of the
cases that you've been dealing with over
111
:the years and maybe now, there's maybe
an element of neurodiversity going on.
112
:So just tell us a bit more about that.
113
:Julia Crawford: So I think in, in, like
in, in true ADHD fashion, once I got
114
:that diagnosis or had that really strong
suspicion, I almost went into my own
115
:little hyperfocus of researching it,
learning about it, and there's ... and
116
:that's what also led me on to do the
ADHD coaching qualification that I
117
:did because I wanted to understand
it, because I think if you understand
118
:ADHD or neurodiversity, you can
119
:Things start to make a bit
more sense, but you can also
120
:be kinder on yourself as well.
121
:So I think having that view completely
changed the lens almost that you looked
122
:at some of these situations with.
123
:So rather than somebody, a manager
saying that an employee's, I don't
124
:know, that they're lazy and they
can't be bothered, there could well
125
:be a very different reason for it.
126
:So you actually, you start to look
at things in a whole, new outlook.
127
:And I think that awareness is, that's what
needs to change within, with employers.
128
:That the more aware they are of
the differences of, the what their
129
:employees bring to the workplace
can make all of the difference.
130
:For me, it's also changed how we work
with our clients and, how our cl-
131
:our client, their employees as well.
132
:So actually rather than, if we take
redund- a redundancy process, it's
133
:actually looking at it from, okay,
what could we do differently with this?
134
:What could we do to actually make it a- A
better employee experience, so to speak.
135
:That sounds a bit like a, it's a
bit of a weird thing to say around
136
:redundancy, but actually, can we
change how, the type of paperwork that
137
:goes out, the documentation involved.
138
:Do we need to almost allow a bit
more time rather than trying to
139
:rush some of these things through?
140
:And I'd also say that some
of it's just best practice.
141
:It's not necessarily, good practice
for s- for somebody who's neurodiverse.
142
:It's actually just good
practice for employees.
143
:So I think it's how do we bring some of
that, that, that good practice into what
144
:we do and make sure that our processes
help showcase that a bit more, rather than
145
:almost, okay, looking at it purely from
the employer's viewpoint of we need to
146
:get from A to B as quickly as possible."
147
:Actually, what can we do to
just make it, make that journey
148
:from A to B a better one?
149
:June Hogan: Yeah.
150
:So you talk about that lens and having
that different perspective, and almost
151
:what I was hearing there was sense
of curiosity as opposed to . i've
152
:labeled this person as being lazy.
153
:Julia Crawford: Great.
154
:June Hogan: That's, that, that's
the box I'm gonna fit them in.
155
:so with your work as an AD- ADHD
coach, I'm curious, t- tell me a
156
:bit more about that and how that
would work and when you're educating
157
:line managers in that sense.
158
:Just I'm guessing some people might
be thinking, "What is an ADHD coach,
159
:and what does that even mean?"
160
:So yeah, tell us a bit about that.
161
:Julia Crawford: So an ADHD coach is
slightly different to regular coaching.
162
:So for me, regular coaching is you work
with an individual to look at, identify
163
:what their goal is from the coaching
and again, how you can help them help
164
:themselves to, to achieve that goal.
165
:Whereas ADHD coaching is it actually
works much better to my coaching style,
166
:to be fair, which is more practical.
167
:For somebody with ADHD, they
might struggle to actually
168
:articulate what their end goal is.
169
:So it's almost too big.
170
:It's too big a concept.
171
:So actually it's how can we break
some of that down into much more
172
:smaller, manageable chunks for them?
173
:And it could be for example, I had one
client who was really struggling with
174
:their finances because of, some of the
impulsivity that can come with ADHD
175
:meant that just spending too much money.
176
:So one of the things that we did was
we actually sat down as one of our
177
:coaching sessions and had a look through
her bank statement to look to identify
178
:some of the trends, some of the things
that she was spending the money on.
179
:But also, were there certain times
of the day that it was happening, and
180
:try to understand is there a pattern
there to then- Change some of the
181
:behavior and some of the triggers
that might then cause her to spend.
182
:So it's quite, that's quite, that's a, co-
for me, traditional coaching is much more,
183
:it's very much led by the individual.
184
:They're in control.
185
:They, they're in charge of it, and
actually it's my job to help guide
186
:them, whereas actually it's a bit
more hand-holding with ADHD coaching.
187
:Looking at ways, and it might just be
small ways, but looking at ways that
188
:you can help either minimize some of
the kind of ADHD behaviors and the
189
:impact of it, or recognize some of the
triggers that might make them more ADHD.
190
:And if you can get ahead of it, you
can then minimize some of the impact.
191
:June Hogan: Yeah.
192
:Yeah, but and you've, you've got
that shared experience, you've got
193
:that lived experience, so I imagine
that, that makes a great ADHD coach.
194
:And what I was noticing there was
around, as you say, some of the small
195
:things that might seem small, but
actually on ev- they're, they are
196
:amplified w- for somebody with ADHD.
197
:so tell us about some of the other
characteristics that somebody might
198
:be, might notice for a colleague or
a team member or, s- somebody in the
199
:workplace who, who may be neurodiverse.
200
:And we're talking about ADHD
specifically, but what ... You
201
:mentioned hyperfocus earlier.
202
:But some, what are some of the things
just to raise awareness of what ADHD
203
:might look like and present itself?
204
:Julia Crawford: So it's one of
those things that I think, I think
205
:people typically jump to thinking
ADHD is just like this hyperactive
206
:person, where actually it can
show up in lots of different ways.
207
:And I think one of the key things
isn't around how you label it, because
208
:if you meet one person with ADHD,
you've just met one person with ADHD.
209
:Because actually this person over here
might show up in a very different way.
210
:There might be some similarities, but
the impact for them and how they present
211
:in the world might be very different.
212
:Sometimes that's due to the amount
of kind of masking that they put on
213
:it and how much they hold themselves
together in public and things like that.
214
:So it does show up in very different ways.
215
:And ultimately it comes down to
things around, if you take I don't
216
:know, they ... People, somebody
can't prioritize, they find difficult
217
:prioritizing or they're always late
with deadlines and things like that.
218
:It's, there's a difficulty around judging
sometimes how long a task might take.
219
:Sometimes it might be the, the really
boring tasks, and I know everyone has to
220
:deal with really boring tasks, but- If
there's no kind of hit of dopamine that
221
:comes with actually achieving something,
or it's not enjoyable, it's just, it just
222
:doesn't happen or it's a really struggle.
223
:Even if it's urgent, it
still doesn't happen.
224
:It's ... So it's almost how can you
get somebody over those initial hurdles
225
:to get them started on some things.
226
:I m- I remember once I think it was
during COVID actually, I was talking to a
227
:manager around, "They're just always late.
228
:They're late for work."
229
:And at the time it was, "They're late
for work and they work from home."
230
:And it ... so actually it can ... f- to
be honest, that was right at the start
231
:of COVID and I was, I didn't necessarily
have that awareness at the time.
232
:And and I remember laughing 'cause
it's like, how can somebody be late
233
:for work when they work from home?
234
:But actually for now that's just an
immediate kind of alarm going off
235
:for me that actually there there's
probab- there's probably some
236
:undiagnosed ADHD there because of the
that the issues that might come with
237
:prioritizing and the time management.
238
:And, there's something called
time blindness where actually, f-
239
:for somebody who's neurotypical,
five minutes is five minutes.
240
:Whereas actually if somebody with ADHD,
in that time they think that they can
241
:probably, go and make a cup of tea and
have a shower and actually get dressed
242
:and still be ready in five minutes.
243
:But for most people they're
going that's just stupid."
244
:That, that's completely unrealistic.
245
:But it's that type of thought
processing that with ADHD it's actually
246
:a a lack of executive functioning.
247
:So things like timekeeping,
memory, prioritizing.
248
:All of those sorts of things which
most people take for granted and just
249
:see as normal, sometimes it's not
quite as developed as it could be.
250
:June Hogan: Yeah, really interesting.
251
:And would that be consistent then?
252
:So I'm thinking about
the, someone who might be,
253
:Julia Crawford: of
254
:June Hogan: ADHD undiagnosed
and someone who is neurotypical.
255
:So That would be a consistent
thing rather than every now and
256
:again, Jill is late for work.
257
:Julia Crawford: And no.
258
:So I'd say yes, it is almost consistently
there, but I think would ... in terms
259
:of seeing it regularly, I think that
depends on how well they mask it.
260
:So it could be ... Let
that time awareness.
261
:Let's stick on that because actually
it could be the manager's had a
262
:conversation about their timekeeping.
263
:So for the next week, they've set
alarms, they've, they're really
264
:working hard to get to work on time
or, get out of a me- start meeting
265
:on time, something like that.
266
:But that takes effort, and it takes a
lot of effort and energy to do that,
267
:and all it then takes is something
that means that mask slips a bit.
268
:So for example it could be that
they're hungry, or they didn't sleep
269
:very well, so they're tired, or I
don't know, there's, the hormones are
270
:there and, the and are playing havoc.
271
:So it doesn't take much to almost tip the
scales a little bit to be able to mask at
272
:that level and then for that mask to slip.
273
:So there are things that can be done
to to help an employee show up more
274
:consistently, as you put it, but
it takes a lot of energy, and it's
275
:not always possible for everybody
depending on on, on lots of different
276
:things and how it shows up for them.
277
:Whether it's they've got medication,
all of those sorts of things.
278
:So it's really complicated.
279
:And actually, for a manager it's really
hard to manage and can be frustrating,
280
:and ... But, there are also amazing things
that come from employees who've got ADHD,
281
:and, it's like that level of creativity
and that different thinking and the, the
282
:passion and the energy that come from it.
283
:So it's how you harness it and how you
can create that environment for them
284
:to show up like that in a safe way.
285
:June Hogan: Yeah.
286
:So I'm imagining h- what structures can
you put in place almost like those guide
287
:ropes that keep, as you say, someone
who can add huge amounts of value and,
288
:as you say, the creativity and once
someone finds their passion, they can
289
:be absolutely phenomenal at, the thing
that they're really passionate about.
290
:But I guess you still need those
guide ropes in because y- you could
291
:have somebody-- We, we're talking
about someone who's late for work.
292
:You could have someone who's in hyperfocus
a lot and is working till 7:00, 8:00,
293
:9:00, 10:00 o'clock at night and
that's a challenge as well, isn't it,
294
:Julia Crawford: yeah.
295
:And I think I remember, I ca- I can't
remember what the book was, so I can't
296
:actually, I can't give the credit, but
I remember reading a book around if
297
:you take a, if you take a cactus from
the desert and you bring it back to
298
:the UK and you put it in the, in your
back garden, you take it from its ideal
299
:environment and put it into this cold
and damp and, gray environment, and it
300
:starts to wither and it starts to die.
301
:But actually if you then replant it in
your greenhouse in lots of sunshine,
302
:the flowers come out and it blooms.
303
:And actually it's a really lovely
analogy, that if you can create the
304
:envir- the right environment around
somebody, then they just blossom.
305
:And that might even, I think unfortunately
now, whereas it- it's a bit better
306
:now with more remote working, to be
fair, when you're in the office, the,
307
:you have to be there for an exact
time, you sat at your desk all day.
308
:It's typically open plan, so it was noisy.
309
:It was very forced and structured, whereas
it was ... I re- I remember when I used
310
:to be in an office I used to quite often
walk around to meetings, particularly if
311
:I needed to do some thinking, 'cause I
just couldn't sit still for long enough.
312
:Again, the signs were there.
313
:June Hogan: Yeah.
314
:Yeah, absolutely.
315
:And I'm guessing, you were masking
all of this for a long time un-
316
:until you, you had that awareness.
317
:So we talked earlier about the
characteristics and some of the things
318
:that you might do in a redundancy
process for not just people who are
319
:ADHD, but people who are neurotypical
as well, just to really put the
320
:person at the heart of the process.
321
:So what are some of the things that
if you are working with a line manager
322
:or you yourself as a HR professional
are preparing selection matrix or
323
:preparing the process for redundancy,
324
:Julia Crawford: Yeah.
325
:June Hogan: It can vary, what are
some of the things that you would
326
:want people to be aware of with
regard to someone who might have ADHD?
327
:Julia Crawford: I think probably
the key, and again this isn't ADHD
328
:related, to be fair, the key thing with
any restructure is slow down a bit.
329
:So you know, the am- the amount of
times where it's we've gotta do it
330
:now, we've gotta do it now, we've gotta
start now," 'cause usually they've
331
:left it till late, and there's usually
a pressing time, some time factors.
332
:But with any restructure, unless you plan
it properly, it can unravel quite quickly.
333
:So I think just taking that bit more time
to plan your restructure pays off for you.
334
:But I think there's almost an, a-
an additional layer from a kind of
335
:neurodiversity point of view of,
could any of our kind of our way of
336
:working or the criteria that we might
be applying disadvantage this person
337
:because of ADHD or, or neurodiversity,
or any disability, to be fair.
338
:And I think, whenever you're doing
a redundancy selection matrix, it's
339
:about making sure it's fair and
objective and it's based on evidence.
340
:And- Where ADHD can particularly come into
or be even more relevant is looking at
341
:things like, how organized they are, or
their timekeeping, or attention to detail.
342
:Even things like sickness absence.
343
:Sickness absence is always a red flag
anyway to use as redundancy selection.
344
:But things like communicat- how well
they communicate or even just down
345
:to performance ratings because like
appraisal ratings and things like that.
346
:Because if there isn't an awareness or
even, any sort of formal diagnosis and
347
:somebody's been rated down as a result
of their ADHD, or a disability, but
348
:we're talking about ADHD, then that
could potentially be discriminatory.
349
:So it's around looking at things like,
consistently meets deadlines is one
350
:that would just jump out that actually
probably someone with ADHD struggles to
351
:do that and may not do it consistently.
352
:It's not saying they can't, but
actually if you're looking at pure
353
:black and white in terms of scoring
it's not n- it's not actually going
354
:to be a fair selection process.
355
:So some of the things, it's about
asking d- do we know about this?
356
:Are we just making some assumptions?
357
:Do we know that there's any
kind of any kind of concerns
358
:that we need to be aware of?
359
:Are there any adjustments in place?
360
:Has this person been supported
during their time with us?
361
:Is it based on f- on fair, robust evidence
as opposed to a bit of gut feel and
362
:just, that, that kind of manager opinion.
363
:So that's almost if you're
doing a paper scoring process.
364
:If you're looking at moving down to
interviews, which again, could quite
365
:easily form part of an assessment process,
366
:Usually, I would say redundancy
interviews reward the people who can
367
:think quickly, who can pull information
and examples to their mind quickly,
368
:that they're very good at answering
questions clearly and succinctly.
369
:And actually are also
emotionally composed.
370
:And again, one of the things is around
ADHD is the lack of emotional regulation.
371
:You can go from nought to 100
and then back down to nought in
372
:terms of emotions really quickly.
373
:So it can be a very stressful process.
374
:It's stressful for everyone, don't
get me wrong, but it can be even more
375
:stressful for somebody with ADHD.
376
:So I would als- I would always approach
the selection with some caution-
377
:that, are you specifically targeting
things which could put somebody
378
:with ADHD, neurodiversity or just
a disability at a, just making...
379
:It's ju- it's not a level
playing field, basically.
380
:June Hogan: Yeah.
381
:Julia Crawford: are looking at the
selection criteria, looking at things
382
:like you're gonna have to feed this
back to the individual as well.
383
:And one of the things with ADHD is
something called RSD, so rejection
384
:sensitive dysphoria, which means
that actually somebody with ADHD
385
:will take criticism or perceived
criticism and react quite badly to it.
386
:That there's a wh- there's a
whole lot of information that
387
:sits behind that around RSD.
388
:But actually, they will take it
very personally, and they will,
389
:even the redundancy process,
they will take personally, or
390
:it's highly likely they will.
391
:So actually, it's gotta be tell-
it's gotta be dealt with sensitively.
392
:It's not just you scored lower than them.
393
:It's about being able to clearly
articulate some of the reasons why with
394
:some solid reasoning for it, I think.
395
:So that's that's some of
the selection process.
396
:I think the other thing
is absolute clarity.
397
:So right at the very start, set out
exactly what's gonna happen and when.
398
:And that's, and put it in writing, because
actually typically when, regardless
399
:if someone's got ADHD, it's as soon
as you mention the word restructure or
400
:redundancy, they just stop listening,
or they just start listening only to
401
:the bit, "How does this affect me?"
402
:So actually following up things in writing
and giving them the opportunity to reflect
403
:and come back with thoughts and ideas,
rather than having to think on the spot
404
:and do it there and then , you're entering
into a far more open consultation process
405
:rather than just expecting somebody
to come up with ideas there and then.
406
:So it's about giving people the
best opportunity to do that, 'cause
407
:there may be some, there might
be some really good ideas there
408
:that, that could change things.
409
:So I think they're some of the- I would
say they're some of the main things
410
:to be aware of or to think about how
you might factor into the process.
411
:And I think, the biggest bit is
regardless of the ADHD side of it,
412
:it's more you're dealing with people.
413
:And whilst it is just a process that you
can follow from, tick, we've done that,
414
:tick, we've done that, it's the impact
that redundancy or ev- even just changes
415
:to people's jobs to be fair, doesn't have
to necessarily result in a redundancy,
416
:just that, that whole restructure
process can be really traumatic.
417
:And people remember it, the...
418
:And if it's not dealt with
in a compassionate way, they
419
:also talk about it as well.
420
:June Hogan: Yeah.
421
:Yeah, absolutely.
422
:There's loads in there in terms
of any process, as you say.
423
:what I loved when you talked there
about having it all structured and
424
:laying it all out in writing, because
I think as HR professionals, we
425
:forget that this may be the first time
426
:Julia Crawford: Yeah.
427
:June Hogan: ever been through
this process, so all of this
428
:jargon is gonna be completely
429
:Julia Crawford: Yeah.
430
:June Hogan: to them.
431
:Julia Crawford: Yeah.
432
:June Hogan: and I can identify from
my own experience of being at risk of
433
:redundancy and f- and from supporting
others in my corporate career, people
434
:do not hear anything after you've said,
"Your role is at risk of redundancy."
435
:That's it.
436
:They just glaze over.
437
:And so for someone, as you say, who
be naturally more reflective because
438
:they want to absorb the information,
on their feet isn't their thing,
439
:that's just not what they do to almost
feel like they're under pressure,
440
:if you like, in that meeting.
441
:And then so when you were talking there
about being upfront about the meeting
442
:itself, w- would you almost and again,
you can do this for everybody, would
443
:you almost send out something beforehand
that says, "This is what the me- this
444
:is how the meeting will be structured.
445
:These are some of the
things we'll be covering."
446
:Again, so that people can
just get their head around it.
447
:Julia Crawford: Yeah, you might
not necessarily do that at the very
448
:first meeting at the very start.
449
:But straight afterwards, you
follow up what was discussed.
450
:And then definitely before the
one-to-ones, set out what's
451
:gonna be discussed there.
452
:What you want them to think
about beforehand and bring
453
:bring along with them.
454
:It could also be that actually that,
whilst, whilst technically during
455
:one-to-one processes, people aren't,
don't have a right to be accompanied
456
:by a workplace colleague, un- you
know, unless it's in a policy.
457
:It's about being a bit more flexible,
because actually having someone else
458
:with them can be really helpful,
459
:just as someone else to hear
it a little bit as well.
460
:It could be that you ask them to
s- you know, submit their thoughts
461
:in writing beforehand so that
they can process it that way.
462
:So some people like to talk to
process things, some people like
463
:to write it down and process it.
464
:So actually taking questions in advance
or, their thoughts and ideas in advance.
465
:Similarly, follow up with the clear
notes after after a one-to-one, and give
466
:people the opportunity to forward any
kind of later ideas that they may have,
467
:particularly if they are more reflective.
468
:So this is, to me, this
is just best practice.
469
:It's, but it can be really helpful.
470
:And then again, what, be really
clear what the next step is.
471
:As you've said, Jane, it's if they've
got any questions in the meantime, then,
472
:we can happily have another one-to-one.
473
:So there's lots of things
I think can be done.
474
:And it's not, it's not about giving that
special treatment at all or necessarily
475
:just treating people differently.
476
:I would offer that to a
neurotypical person as, just
477
:because that is good practice.
478
:Keep things nice and short and
succinct rather than sending out
479
:like a 15-page consultation document
because it's too much information.
480
:Real clear, some bullet points
of the, these are the key things.
481
:Particularly these are the key things you
need to go away and do if, if there is
482
:anything that's that they, any actions
they need to take as individuals.
483
:Particularly if they need to put
forward preferences or anything
484
:like that for roles that they'd
want to be interested in.
485
:So just make it as crystal, crystal
clear to all individuals what the
486
:next steps are and what actions
they need to take so they don't miss
487
:any deadlines and things like that.
488
:June Hogan: Yeah, absolutely.
489
:And that communication, it just
runs through everything, doesn't it?
490
:And you mentioned at the start
there about slowing everything down
491
:a little bit, which is important.
492
:And when you're doing the briefings,
you're doing the initial kind of,
493
:talking to line managers, whether that
be for five people or, 50 people is
494
:there something in there about giving
them a level of awareness about,
495
:If you suspect you've got colleagues
in your team who might be exhibiting
496
:characteristics around neurodiversity.
497
:I know you can't solve all of that in
a briefing, and that would be part of
498
:your broader kind of people strategy
and raising awareness, but is that
499
:something you'd wanna build in to
the process in terms of any sort of
500
:training around not just how to conduct
a one-to-one consultation meeting, but
501
:just to give them that bigger picture
around potential pitfalls, as you
502
:say, around not making adjustments or
explaining the reasons why the criteria
503
:is how it is, that kind of thing?
504
:う
505
:Julia Crawford: The risk of getting this
wrong is big in, for numerous reasons.
506
:One is the, the risk of getting
it wrong for the ind- yeah,
507
:the impact on the individual.
508
:But even if somebody hasn't got
a formal diagnosis the, it's
509
:highly likely they would still be
covered under the Equalities Act.
510
:So from a reasonable adjustment point of
view, from a discrimination point of view,
511
:you do need to be really careful with
your, mainly with the selection criteria.
512
:. The two things that trip people up
are not following a process and how
513
:they select people for redundancy.
514
:They're where the areas of, you
could have a watertight reason
515
:for redundancy, but unless you do
it properly, you've got it wrong.
516
:It's as simple as that really.
517
:So I think in terms of your question
around that awareness, I think there is
518
:something around, general awareness around
neurodiversity as a whole in a business.
519
:I think from our point of view, where we
would work with with u- with our clients,
520
:we would really challenge around selection
processes and selection criteria, and
521
:focus or get them t- or get them to
identify as much as they can, 'cause they
522
:might not be aware, but as much as they
can, are there criteria h- is the criteria
523
:that they've picked fair, consistent?
524
:And even if it's fair and consistent
is there any way it could trip 'em up?
525
:June Hogan: う
526
:Julia Crawford: or anything like that,
because you just don't always know.
527
:You don't know if somebody's sickness
absence is due to a disability,
528
:so it's just best to avoid it.
529
:June Hogan: ん。
530
:Julia Crawford: it would
be m- would be my advice.
531
:I think you can encourage team members
to support each other, I think, during
532
:this process, particularly if it's more
than, if it's a whole team affected.
533
:It's a bit, it's a bit more tricky
if it is more just one individual.
534
:I think this is where you would build
in, making sure that if you've got an
535
:employee assistance program, that people
are being signposted in the right way.
536
:But no, I think it just comes down
to, managers need to know their staff,
537
:and they need to, even if they might
not be aware of any sort of formal
538
:diagnosis, it's recognizing that
some of the things or some of the
539
:challenges that they might have had
with that individual aren't used as the
540
:reason for why they're made redundant.
541
:So actually, it comes down to the fact
that it needs to be a genuine redundancy.
542
:June Hogan: あ。いや。 Yeah.
543
:Yeah.
544
:And again, all of the stuff that,
that we've talked about is about
545
:best practice for any process.
546
:And again, as you said there it's
protecting the employer, and it's
547
:Julia Crawford: Yeah.
548
:June Hogan: where, hey HR
professionals have got to straddle
549
:that, that line, haven't they,
in terms of encompassing both,
550
:Julia Crawford: Yes.
551
:June Hogan: looking at this kind of thing.
552
:So that's been su- I found that
really interesting, just thinking
553
:about that lens that you said.
554
:Looking at things through
that, that different lens.
555
:If people listening are interested to
find out more about ADHD coaching or the
556
:services that you and your team offer
tell us a bit, bit more about that and
557
:where they can find you, and I'll put
all the links in the show notes as well.
558
:Julia Crawford: Yeah, so they can
have a look at our website, which
559
:is which is peoplepillar.co.uk,
560
:and we set out some of the
areas that we can support with.
561
:The ADHD coaching, it would be, happy
to have, jump on a call and talk through
562
:what that looks like and how, the
sorts of things that it can help with.
563
:And it is very much a, it is
very much a a kind of a bespoke
564
:approach, and it's dependent on
what some of the challenges are.
565
:So it's not just a case ... It's
not a one-size-fits-all.
566
:So yeah, so it'd be coming through
the website, and then we can jump on
567
:a discovery call to talk it through.
568
:June Hogan: Wonderful.
569
:Thank you, Julia.
570
:And y- having your own lived experience
of ADHD, you've got your experience as
571
:Julia Crawford: Hi.
572
:June Hogan: and you've
got the qualification.
573
:I think that sounds like a perfect
blend for really being able to
574
:connect with the individual and
connect with the organization as
575
:well and what the challenges the
line manager might be facing as well.
576
:Thank you so much for sharing
all of those insights.
577
:Julia Crawford: Thanks for having
578
:June Hogan: it
579
:Julia Crawford: me.
580
:June Hogan: really useful.
581
:And yeah, hopefully people listening
will now be able to just hear what it
582
:might be like for somebody with ADHD
going through a redundancy process, and
583
:some of the things that they can do that
will not only positively impact them,
584
:but also everyone else who's affected.
585
:So thank you so much, Julia.
586
:Julia Crawford: No worries.
587
:Thank you very much, Jean.
588
:Thank you so much for listening
to the Redundancy Matters podcast.
589
:I hope you found today's episode helpful.
590
:It would mean a lot to me if you
would follow rate and review this
591
:podcast wherever you listen to your
podcasts, as this helps it reach more
592
:people who are managing redundancies.
593
:Let me know what you thought,
and if you have ideas for future
594
:episodes, I'd love to hear from you.
595
:You can find me on LinkedIn, June
Hogan, and get in touch via my
596
:website, wildwood coaching.co.uk,
597
:where you'll also find more resources
to help you manage redundancies.
598
:I hope you'll join me again soon for
the next episode of Redundancy Matters.