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#233: Etihad Guest - Powerful Propositions Building Emotional Loyalty
Episode 2338th June 2022 • Let's Talk Loyalty • Paula Thomas
00:00:00 00:51:36

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Etihad Guest is a world-leader in airline loyalty, renowned for delivering innovative ideas that delight members in unexpected ways!

In today's episode, Let's Talk Loyalty is joined once again by Kim Hardaker, Managing Director of the Etihad Guest Programme, who shares the latest ideas and insights from one of the travel industry's leading reward programs. 


Their recent campaigns include a proposition to support the airlines sustainability goals, and a "world-first" idea that celebrated the reopening of Australia's borders post-pandemic.


Listen to enjoy another episode jam-packed full of thoughtfulness and innovation. 




Show Notes:


  1. Etihad Guest
  2. Kim Hardaker
  3. Etihad Guest Miles
  4. Miles On the Go
  5. Conscious Choices


Let's Talk Loyalty Webinar Details

If you'd like to register for our webinar on January 22nd 2025 to learn how to leverage world-class games to drive daily engagement and bottom-line revenue, simply sign up here:


https://us02web.zoom.us/webinar/register/6417364267736/WN_aHWt5hkbR6uPWc2SfzD6xg

Even if you can't join live, we'll share the recording with you.

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