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#233: Etihad Guest - Powerful Propositions Building Emotional Loyalty
Episode 233 • 8th June 2022 • Let's Talk Loyalty • Paula Thomas
00:00:00 00:51:25

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This episode is sponsored by Tally – the loyalty platform from Phaedon.

Tally offers the simplicity of natural language and the power of AI to build and run your loyalty campaigns end-to-end.

See what’s possible at TallyLoyalty.com

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Etihad Guest is a world-leader in airline loyalty, renowned for delivering innovative ideas that delight members in unexpected ways!

In today's episode, Let's Talk Loyalty is joined once again by Kim Hardaker, Managing Director of the Etihad Guest Programme, who shares the latest ideas and insights from one of the travel industry's leading reward programs.

Their recent campaigns include a proposition to support the airlines sustainability goals, and a "world-first" idea that celebrated the reopening of Australia's borders post-pandemic.

Listen to enjoy another episode jam-packed full of thoughtfulness and innovation.

Show Notes:

  1. Etihad Guest
  2. Kim Hardaker
  3. Etihad Guest Miles
  4. Miles On the Go
  5. Conscious Choices

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