Claude Silver could write a book on emotional optimism, but not a lot of people are familiar with the term itself. As the first-ever Chief Heart Officer for Vaynermedia, Claude teaches others how to integrate heart into their professional lives, and in this episode of Brand Story, she’s breaking down the process and discussing the importance of leading with kindness.

This is Brand Story, a podcast celebrating the stories of real people who are making an impact on brands, business, and the world around them. Episodes feature guests from a variety of backgrounds who bring their own unique perspectives to the conversation.

Brand Story is created and produced by Gravity Group, a full-service brand and marketing agency, and is hosted by Gravity Group President, Steve Gilman.

Links and Information From the Episode Here: https://www.gravitygroup.com/podcast/cultivating-emotional-optimism/

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Episode Chapters:

(0:00) Introduction - Claude Silver

(1:19) Emotional Optimism

(3:34) Love in professional life

(8:21) Changing Human Resources

(13:07) Storytelling and Empathy

(19:32) Finding empathy for yourself

(25:36) Claude Silver’s Podcast

(28:35) Advice, Listening, and Learning

(34:43) Wrap-up