One of the many challenges of being a smaller manufacturer is that customers expect just as much value from you as from anyone else. No small business passes are handed out. So how do you stay on top of the whirlwind surrounding you?

Often the easiest and best ways to do that is to take advantage of every plant tour you can arrange. And sometimes offices have amazing things to share with you too.

For example, one of the most powerful supply chain towers I’ve seen in execution is in an office building south of Nashville, Tennessee. Think of a supply chain tower as similar to the flight control tower at an airport.

Rather than try to envision, plan and implement a tower on your own, go see one in action. Ask tons of questions about what has been learned, keys to effectiveness, and more.