In this episode I have a great conversation with Adegoke Omotola about Customer Service and Customer Retention.

1. Who is our customer ?
2. Importance of customer retention ?
3. The importance of internal customers and why we need to strengthen those relationships

Adegoke gives great tool on Customer Service and Customer Retention .. He speaks to us concerning the value of retaining customers and cultivate relationships with them that causes them to become your brand advocate.

To learn more about Adegoke Omotola please connect with him on LinkedIn
https://www.linkedin.com/in/adegoke-omotola-m-a-mba-ccst-fpssn-mcipm-ba876914/

Website:
https://1stdegreeconsulting.net/

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