When Hurricane Ian battered the state of Florida in 2022, Family First Homecare faced the daunting task of ensuring their electricity-dependent patients were safe, accounted for, and receiving life-sustaining care. 

In part two of our 2023 hurricane preparedness series, Beth Harbold, Director of Quality Assurance and Emergency Management, explains that fast and personalized two-way communication was essential for patient safety and continuity of care before, during, and after the storm.

Listen to learn how she:

• Tailored emergency messages to improve response rates
• Collaborated with teams in other states to reach every single patient
• Implemented lessons learned into their hurricane response plan

The Employee Safety Podcast is hosted by Peter Steinfeld, SVP of Safety Solutions at AlertMedia.

You can find this interview and many more by following The Employee Safety Podcast on Apple Podcasts, Spotify, or subscribing here.

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