If you’ve ever worried about charging too much, charging too little, or wondered whether anyone will actually pay your rates, this episode will help you think about pricing in a completely different way. In this episode, Joanna shares why pricing is about far more than picking a number.
What if the real question isn’t “What will people pay?” but “What kind of business do I want to build?”
Timestamps
00:00 - Why Pricing Feels So Hard
02:00 - The £5,000 Per Month Exercise
03:00 - Pricing as Business Design
04:00 - The Three-Part Pricing Framework
05:00 - Raising Prices Gradually
06:00 - Building Around Your Life
07:00 - Common Pricing Mistakes
“Pricing isn’t just a number. It’s part of your business design.” - Jo Lott
This episode is a reminder that sustainable pricing starts with clarity, not confidence. When you understand the business you’re trying to build, pricing becomes much easier.
Useful Links
A Blog Post: Coaching Pricing Strategy: Maximise Your Revenue and Build a Sustainable Business
Dare Greatly in The Coaching Arena: In-person & Online mid-year Reset, June 2026
Learn about The Business of Coaching programme
Download the Free Digital version of Coaches' Planner (NEW edition 2026)
Free Essential AI Toolkit – 2 Must-Have Prompts for Coaches
How to secure more coaching clients' free training
Download the 12 ways to get clients now
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If you’re kind enough to leave a review, please do let Jo know so she can say thank you. You can always reach her at: [email protected]
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Pricing your coaching can feel
like one of the hardest parts
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:of building your business.
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:You don't want to charge too much
that nobody buys, but you also
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:don't wanna charge too little that
you are undervalued, and you really
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:don't want to put people off.
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:So you end up somewhere in the
middle, hoping it feels just about
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:right, and often that is where things
can start to feel really difficult.
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:If we haven't met before, I'm
Jo Lott, a business coach, and
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:I help qualified coaches get
clients with honesty, not hype.
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:I've helped hundreds of people
to grow their business now, and
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:really excited to help you today.
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:I'm fairly new on YouTube, so I
would really appreciate if you hit
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:subscribe and like this video, and
even bonus points for commenting.
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:It would be so, so appreciated.
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:And at the moment, while I'm new, in
my first month on YouTube, I will do
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:a draw, so anyone that has commented
and liked and subscribed, I will
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:add your name to a hat and do a draw
for a one-on-one session with me.
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:So do hit like, subscribe.
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:I will really appreciate that.
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:In this episode, I want to talk
about pricing your coaching services,
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:how to think about it, but also
how to make it sustainable for you.
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:We'll also talk about how to move away
from guessing what your price should
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:be to making something so much clearer
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:Pricing can feel really hard
for a few different reasons.
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:One is confidence.
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:Maybe you're asking yourself,
"Am I worth this price?
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:Will people really pay this?
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:And what if they say no
or think I'm greedy?"
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:And the second is a lack of clarity
because your offer isn't fully clear, and
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:therefore pricing becomes really hard.
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:So instead of being grounded in
something useful, it can become a
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:bit like guesswork So here's a way
you can start somewhere practical
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:with your actual numbers and goals.
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:One of the biggest shifts for me
was understanding what I actually
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:needed to generate in my business.
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:So let's say, for example, you want to
make 5,000 pounds a month, and you're
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:charging 250 pounds per client per month.
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:That means you need 20 clients to
reach your goal, and when you see
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:it like that, you can start to ask
different questions such as, "Do I
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:want to work with 20 clients at a time?
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:Do I have the capacity for that?
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:Is that the sort of
business I am building?"
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:And sometimes the answer to these
questions is no, and that is
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:where pricing becomes a design
decision, not just a number.
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:So if instead you were charging 1,250
pounds per client per month, you
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:would only need four clients to reach
that same 5,000 pounds per month,
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:and therefore everything changes.
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:Less time in your calendar, less pressure,
more energy for each client, and often
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:better results for those clients as well.
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:And this is where I think pricing
becomes really interesting because
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:it's not just about what you
charge, it's about how you want your
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:business to feel and how you want to
position yourself in the marketplace.
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:This doesn't mean you can just charge
more without changing anything else,
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:because higher prices need to be
supported by a clear and valuable offer.
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:And this is where many coaches get stuck
with going in with super high prices.
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:But maybe you haven't got the proof yet,
or your messaging clear, or the value
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:isn't obvious, so it feels harder to sell.
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:So this is where I would
bring in a simple structure.
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:Three things to focus on here.
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:So the first is to clarify your promise.
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:So who do you help?
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:What do you help them with?
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:And what is the result
that they actually want?
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:Once this offer promise is clearer, it's
easy for them to see the value, and it's
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:easy for you to price on that value.
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:Second, create your package.
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:So what does the journey
actually look like?
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:What are you helping them move through?
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:And what support do they get
in terms of logistics as well?
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:You might also want to consider how this
is different from other options they
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:might be considering at the moment too.
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:And the third one is to choose your price,
and this is where you're going to look at
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:the value of the results that we talked
about earlier, your time and your energy.
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:Your business model as to whether
you're offering one-on-one, membership,
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:group, what that looks like.
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:Then you are going to test it and be
committed to refining it as you go.
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:You don't need to get
perfect straight away.
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:You can raise your prices as
your confidence grows and as
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:your proof compounds as well.
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:This is how I've done it in my business,
and I've just gone up little by little,
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:maybe 250 pounds per time while my
confidence has grown and as I've
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:gathered more case studies from clients.
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:So it's a really great way of doing
it for your nervous system as well
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:because you don't get to that place
where you've tried to have this big
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:hike, therefore you don't want to show
up and market your business anymore.
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:So go easy with all of this.
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:It is an internal thing as
well as an external one.
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:Because underneath all of this, there
is that deeper shift which is moving
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:from what will people pay to what
is this actually worth, and what
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:kind of business do I want to build?
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:When you say the first question,
you tend to underprice.
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:When you move into the second
question, you start to build
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:something more sustainable for you.
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:For me, this has always been really
important because I have super limited
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:hours, school hours only, which is
essentially four hours a day, and term
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:time only as well, which has meant my
time is really limited, so my pricing and
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:business model has grown to support that.
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:Little by little, I didn't
start doing group work.
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:Usually, you need to do one-on-one
to build that audience and build that
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:momentum, but eventually it is possible
for you to really think about what you
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:need to grow your business sustainably
and make it work for your life.
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:A few things I see often are charging
low prices to feel more comfortable,
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:trying to compete on price, I would
never recommend that, avoiding talking
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:about results that you can provide to
people, and keeping the offer too vague.
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:All of these make pricing
harder, not easier.
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:So if pricing has been something
you have been unsure about,
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:let's bring it back to this.
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:What do you want your business to generate
in terms of income, and how many clients
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:do you actually want to work with?
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:Now ask yourself, how can
your pricing support that?
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:Because pricing isn't just a
number, it's really part of
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:your business design as well.
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:If you would like more support with this,
I have a blog post which breaks this
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:down in way more detail on my website.
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:I will share the link in the
description or the show notes below.
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:And thank you for being here today.
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:I hope this was helpful, and like I
always say, trust yourself, believe
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:in yourself, and be the wise gardener
who keeps on watering the seeds.