Jeff Keller, a seasoned plumber, business owner, and #OateyAmbassador from Jefferson, Texas, shares his 17 years of experience in the industry. Starting at his father's company straight out of high school, he now runs the family business after earning his Master Plumbers license in 2020. We talk about the crucial role of customer service and building trust with customers in the service industry, his future ambitions and finding work-life balance.