What are backchannel references? In this episode, Molly and I unpack the intriguing practice of when mutual connections decide to reach out and ask for references without the candidate's knowledge. But that's just the tip of the iceberg.

We delve into the importance of considering the credibility of backchannel references when making hiring decisions. Molly shares an eye-opening example about the critical role that hiring and reference checks play in a business setting. We've got a cautionary tale that will remind you to prioritize both team operations and people operations for a thriving and effective team!

What you'll hear in this episode:

[0:00] Backchannel references in job interviews

[1:40] Backchannel references in job interviews

[4:15] Backchannel references in the hiring process

[7:55] Hiring and reference checks in a business setting

[11:00] Handling job interviews and employee concerns

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