In this episode of the Future Proof HR podcast, Thomas Kunjappu sits down with Ester Gramegna, Head of Human Resources at Aventum Group, a global leader in reinsurance that’s reimagining what modern HR looks like in an AI-driven workplace.
Ester brings a global and deeply human perspective to digital transformation, showing how HR can balance analytics, automation, and empathy to guide organizations through change. With a background in research and data, she’s helping Aventum build scalable, people-first systems—turning AI from a source of fear into a tool for empowerment.
From rethinking succession planning and compliance tracking to redesigning onboarding and recruiting with AI, Ester shares how her team is using technology to give time back to people, strengthen trust, and accelerate growth.
She and Thomas discuss how HR can lead transformation across industries that have traditionally relied on legacy processes and what it takes to align innovation with culture, business strategy, and human connection.
Topics Discussed:
If you’re thinking about how to guide your organization through digital transformation without losing the human touch, this conversation offers a practical and inspiring look at how AI can make HR more strategic, more efficient, and more human.
Additional Resources:
We really believe that people are the best asset for us.
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:With that being said, we think that
leveraging AI and together with the
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:human potential, we can be unstoppable.
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:Thomas Kunjappu: They keep
telling us that it's all over.
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:For HR, the age of AI is upon
us, and that means HR should
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:be prepared to be decimated.
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:We reject that message.
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:The future of HR won't be handed to us.
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:Instead, it'll be defined by those
ready to experiment, adopt, and adapt.
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:Future Proof HR invites these builders to
share what they're trying, how it's going,
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:what they've learned, and what's next.
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:We are committed to arming HR
with the AI insights to not
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:just survive, but to thrive.
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:Thomas: Hello and welcome to the
Future-Proof HR podcast, where we explore
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:how forward thinking HR leaders are
preparing for disruption and redefining
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:what it means to lead in a changing world.
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:I'm your host, Thomas
Kanjappu, CEO of Cleary.
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:Now today's guest is Ester Gramegna,
head of Human Resources at Aventum Group.
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:Ester is a strategic people-first HR
leader with global experience across
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:the US and international markets.
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:She has led cultural transformation,
scaled organizations, and built
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:resilient talent strategies that put
employee experience at the center.
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:She's a strong advocate for
digital transformation, blends
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:automation and analytics with
a deeply human approach on HR.
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:At Aventum, she's driving succession
planning career pathways and recruiting
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:transformations by integrating AI and
people analytics into the HR function.
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:And I'm excited to dive into
all of that and more with Ester.
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:Ester, welcome to podcast.
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:Thank you
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:Ester: so much, Thomas.
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:It's a pleasure being here.
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:Yes, thank you.
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:Thomas: Great to have you.
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:Tell me a little bit about your journey
as an HR practitioner, especially to
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:someone who's much more tech-enabled
and, has this pretty global approach.
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:Yes.
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:Thank you
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:Ester: so much.
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:It's a great question.
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:My journey in HR has been
very interesting because I do
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:have a background in research.
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:So to me data is very important.
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:And also, understanding the importance
of leveraging data and technology
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:has been, especially in the last few
years, very important to how my role
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:in HR has changed and progressed.
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:And again, we know that technology
is helping us take the data to
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:the next level and really create
processes that can be scalable.
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:My journey in HR has evolved
throughout the years.
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:Back in the day it was very admin intense
and at the moment, is a little bit more
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:leveraging technology and AI is different.
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:You know, I can focus
more, is more strategic.
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:And also I can see our jobs.
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:I do have a background in research
and I know the importance of
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:data and analyzing the data.
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:And at the moment with leveraging
technology, we can use that data to
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:put together processes in place that
we can scale, we can centralize and we
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:can use across many different geography
because again, at this moment and even
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:in the past, I work for global teams.
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:Thomas: So we'll definitely be
talking about the global aspect
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:and also data analysis and AI
usage within your function and HR.
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:But before we get into all of that, can
we just talk a little bit about Aventum
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:and your current role and what you're
doing there around change management?
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:So the company overall is going
through lots of transitions.
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:How are you managing change and
supporting employee growth as the
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:company keeps leveraging that.
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:Thank you for that,
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:Ester: Thomas.
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:At Aventum, we do take a people
first approach when it comes to
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:change management and in this
case, we use technology and AI
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:for understanding any type of new
compliance trend or recruiting.
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:So when it comes to that, we use a
really clear communication because
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:again, when it comes to change,
everybody as human beings, we always
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:feel with a sense of loss and confusion.
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:And a lot of time we think,
okay: "What's going to happen?"
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:But when it comes to HR and managing
this change, the most important
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:thing is explaining the what.
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:What is actually changing, but at
the same time how this is going
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:to impact their everyday work.
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:But also key as being
also explaining the why.
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:Why we are adopting, why we're
changing, and helped really manage
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:any type of change that we're
having across the organization.
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:And at Aventum, per se, I can say that
we have really taken a great step into
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:being very dynamic and flexible with
changes that are happening around us.
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:In fact, we're a reinsurance
company and is an industry where
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:is really relationships-based.
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:But we are really embracing the importance
of technology and adapting as we go.
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:But the key is not only integrating, but
also helping people welcome that change.
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:Making sure that they're not afraid
of it, but they actually embrace it.
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:So having that communication and
explaining what the expectation is,
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:but just help them decrease that
sense of fear, of that sense of loss
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:when it comes to welcoming change.
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:Yeah, it really helps supporting
the teams across any type of change.
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:Thomas: Yeah, so just some we can
really wrap our minds around it.
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:So the offering is around reinsurance.
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:So you have all types of employees who
are in the financial industry, right?
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:Analyzing data and
understanding client needs.
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:But then you also mentioned
there's a relationship-size of it.
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:So what has been the shift
that's been happening and from
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:an employee's perspective?
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:'Cause you mentioned change is hard.
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:People see that, that's not something
that it's easy always for folks.
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:And you start talking about
like HR's role for it.
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:But from an employee's perspective, if
I were to put you in that, on that side,
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:how would you describe in a positive
way, hopefully, what are the shifts
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:that are happening and available to you?
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:Ester: Yes, as an employee is
taking their role to the next level.
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:Instead of admin role, for example,
it's been a more strategic role.
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:People are finding ways to take a break
and take a step back from all those psych.
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:Extremely intensive task and we're able to
really leverage the technology and reskill
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:what their actual job at the moment.
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:Thomas: Tell me more about the HR's role
within that re-skilling and that process.
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:There's change management and,
can you tell me a little bit about
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:what you're doing practically?
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:We have invested
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:Ester: first in the last few years,
actually we have hired and developed
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:a learning and development team where
they are supporting us constantly
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:when it comes to training our
team members to understand and use
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:those tools in their everyday work.
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:But in addition to that, I've put together
a bunch of like manuals for everybody
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:to understand how to use those tools.
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:But the thing is we also make sure
that we created a space for everybody
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:to share if they have any concern
when it comes to technologies, like
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:what is actually the concern here.
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:And we'll be able to provide
answers and we'll help you embrace
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:it instead of walk away from it.
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:Pretty much using the technology
and the human potential together and
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:make them understand that it works.
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:Thomas: So let's talk a little bit
more about an HR specific use case.
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:In the intro, we talked about all these
different ways you're leveraging it.
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:Maybe we can talk about
succession planning, for example.
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:In the past and also at this organization
and others, but you're looking at
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:doing it slightly differently now.
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:What's available?
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:Such a great question.
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:Ester: In the past I've worked for
almost like seven, eight months to
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:support the executive team put together
successful succession planning.
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:And back in the day it was hours
and hours of meetings, data
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:collection, and writing notes.
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:And it was also difficult to
get everybody back together.
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:It was really right after the pandemic.
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:So it was very interesting that the
method that we had in place and the
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:tools we had in place to identify what
were the next steps to support the
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:team, to put together a succession
planning strategy for the next 10 years.
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:Instead, in this case, we are
preparing now in the current company
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:I'm working with to use technology
instead to support us throughout the
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:succession planning, strategy design.
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:For example, we're looking at using
technology to identify the current
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:talent we have in place and the current
talent we have inhouse and identifying
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:if we have the talent or we have to look
outside of it, outside of the company
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:Then we still have that
successor in place.
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:And so what we will do is we'll
use technology to identify any type
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:of skills gap, but in addition to
that, it will be quicker because
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:technology will help us also identify
potential development opportunity.
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:Then we might not be able to identify
in such a short amount of time.
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:Instead, AI and technology will
help us do that as the first base.
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:And then of course we'll use our
experience in our HR team to take that
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:to the next level and put together
a very good strategy for the future.
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:Thomas: So the succession planning
process is certain roles within the
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:organization, typically C-suite leadership
roles, maybe another layer if you're
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:looking at the org chart down, or
maybe there's a smattering of specific
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:types of keyman type of roles, right?
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:That you wanna make sure
there's a succession plan for.
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:So the output is having an idea of
for these X roles, these are the
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:people that are setting up and we want
to invest in specifically to be the
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:backup and in line for taking that on.
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:So, to create that there are many inputs
of performance review plans of skills,
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:a lot of like interviews as well.
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:I imagine it's very qualitative, right?
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:To really understand like what we
need for each role here and there.
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:So to me, It's not immediately
obvious, like how much AI
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:can be leveraged in this way.
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:Can you tell me more about that?
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:'Cause you mentioned in previously when
you've done it, there's a lot of focus
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:groups, user interviews and conversations.
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:So how does that evolve if
you're doing it with AI?
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:That's a good question, Thomas.
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:Ester: The thing is that
the most important thing is
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:also time and efficiency.
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:Back in the day, we used to
spend a long time identifying if
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:there was any type of skills gap.
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:Instead, at the moment, technology can
really be a very quick tool that can
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:help us identify if there is any gap.
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:But in addition to that, it will
be supporting us along the way.
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:We'll still have those meetings.
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:We'll still meet with the executive
team, we'll still meet with managers to
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:understand what their vision is, what
they think their successor should be.
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:Because again, it's a
cooperative approach.
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:It's not HR coming in and tell
you exactly what the succession
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:plan is gonna look like.
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:Everybody together will decide what's
gonna happen, what is the right
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:talent that we need to have in place.
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:But AI instead can just look at the
same time, multiple different resume,
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:multiple different job description at
the same time, and already flag what
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:we should focus on and what we need.
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:And instead, back in the day, it took me
so long, Thomas to be able to identify
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:and do multiple different research.
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:Speaking to people in the network
to understand if I actually was
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:looking at the data correctly.
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:Instead, now we do have a source
of truth that we can use, to
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:start the project for sure.
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:Thomas: Got it.
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:So it's like the homework, right?
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:So you're meeting with the executives,
you're understanding what their
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:vision is for this particular role
or the function, but then the work
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:that you're doing to identify who
you might put in or what skill gaps
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:you might have in the function today.
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:That part, what you come back with, would
be made more efficient because the process
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:you have is now gonna be exactly distinct.
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:Ester: Also, it's very important,
at times, especially in reinsurance,
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:like we always have to keep up with
licenses, making sure that we're
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:taking trainings to keep our licenses.
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:So in this case, AI can be a super
tool because we will be able to
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:identify if somebody is missing
a bunch of licenses or the right
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:accreditation can flag it instead.
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:Back in the day, we had to do a ton of
research or call the state to understand,
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:or the right agency to understand
what specifically this underwriter
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:need to keep this license up to date.
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:Thomas: And especially as you
think about different markets
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:and different types of products.
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:It all goes back into that licensing.
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:So you can help figure that out.
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:So it goes back the company strategy
goes into the people strategy,
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:and you're enabling that faster.
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:Let's talk about another area, which
is about, I know you, you're very
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:passionate about the employee experience
and the front end of it, right?
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:Onboarding and recruiting.
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:How have you leveraged
AI to improve those?
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:Ester: Thank you, Thomas for that.
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:So there has been a massive
change on the way we onboarded.
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:Employees in the past and the way
we recruit, for example, starting
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:with the onboarding side of things.
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:Now I can tell you, hands down,
managers, recruiters, anyone who
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:is hiring, has much more time to
actually create that connection with
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:the candidate making sure that they
remember to schedule the one-on-one
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:call on their first day or following up
or any type of documents are missing.
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:Instead, back in the day, the
onboarding experience was multiple
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:emails, manual emails that an
HR generalist had to remember.
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:And I literally had to put an Excel sheet
for my team back in the day where they
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:knew exactly what were the next steps they
had to take for an an onboarding process.
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:And it was very time consuming
if one of them had to take time
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:off, like we didn't know exactly
where they stand in the process.
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:In addition to that, many emails
when it comes to any type of, if
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:you need any I-9 documentation, if
you have to take a background check.
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:Instead, now we're using technology
to create a very smooth process,
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:and I'm incredibly proud to say that
because with the HRS system that we're
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:using at the moment, that is Sage.
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:We created a workflow where the
onboarding experience happens
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:all throughout our HRS system.
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:From the welcome email to the latest email
they have to receive before their first
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:day where we receive all their documents
that we need, where they can submit their
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:background check, but also when they can
participate to any type of like meetings.
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:Like we send them a schedule for
when it comes to the meetings
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:that they have to participate.
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:And this has helped us tremendously
because everything happens
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:in one place is organized.
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:And at the end of their
onboarding, we also have data.
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:Once we wanna pull up any
type of census report, every
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:information is always up to date.
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:Instead, back in the day, we have
to look for all those emails and we
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:have sent out and understand, okay,
where do we stand with this candidate,
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:with this employee onboarding?
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:So that's the onboarding side of things.
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:When it comes to the recruiting
side of thing, also technology
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:has helped us save a lot of time.
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:Has also helped us reduce a lot of this
initial bias that at time as humans we
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:have, it's just something that we have,
when we're looking at a resume, we were
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:looking at job description, technology
status, per se, has actually helped us.
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:Like really, in the past I've
used AI tools that helped our
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:recruiters schedule interviews.
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:Where back in the day, we used to just
waste so much time understanding what
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:the RA manager calendar looks like, what
the candidate's calendar looks like.
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:Instead, now AI can actually help
us schedule those interviews and
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:at the same time screen for resume,
avoiding the bias that's part of
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:the human nature, and really improve
that candidate experience because,
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:as first impression matters, Thomas.
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:So the candidate and how the
candidate perceives us, the company,
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:it starts from the pre-boarding
experience and the interview process.
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:So now we do have efficiency when it comes
to following up with a candidate, but
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:then we had the tool that was actually
sending emails right after a interview.
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:Thank you so much for participating
to your interview that I instead,
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:it was all manual before.
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:So that's how we are and how I
leveraged AI and technology before.
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:Thomas: So then, great use cases and
there's a lot more we could probably
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:get into but, in terms of use cases, but
I'd like to kind of zoom out a little
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:bit and talk about the function itself
in relation to the C-Suite and broadly
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:what's happening with the organization.
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:You've talked a lot about efficiencies
that AI can create with HR processes.
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:How do you make the case for investing
in AI when budgets are tight.
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:Ester: The key, Thomas is to demonstrate
measurable value, especially when we're
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:talking to the finance team and especially
when we talk to our executive team.
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:And I always think that the best way to
pitch something to anyone, and especially
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:a finance as I say, HR and finance,
I think they have to really partner
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:together in order to succeed together.
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:So when it comes specifically to
asking for any type of investment, I
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:definitely think [inaudible] important.
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:What has been successful for me
is really showing them what is the
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:ROI, what is return on investment
for them, making sure that they
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:understand why and what is making us.
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:Ask for more or foreign investment, such
as for example, like reducing that cost
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:of [inaudible], reducing turnover rate,
reducing any type of compliance issues.
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:So if we adopt like an AI tool
that can help us with the latest
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:compliance resources, we will be safer.
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:So making them understand, what
is that really measurable aspect
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:value, it will really help them,
will help me get their buy in.
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:And at the same time, I think
what has helped me in the past is
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:really adopt small little changes.
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:They will bring very quick and
successful wins, before like starting
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:in investing in a bigger project.
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:For example, few months ago we have asked
to invest in a copilot license and we have
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:asked to provide this to only a few of
our managers or executive team members.
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:And then, in order for us to then open
this up in the next few months to the
312
:rest of the organization, we needed to
demonstrate to the finance team, the
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:time that we have saved, for example,
using copilot, because now note-taking
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:or any type of supporting us throughout,
putting together presentations, and
315
:that was a little small win that now
is giving us a chance to open this
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:up to the rest of the organization.
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:Thomas: Thank you for going
through that, in depth.
318
:Including that, a great example.
319
:If that's the case, staying at that
broader level, could you tell me about
320
:how do you get leadership support
for, enabling AI in HR when there's
321
:a lot of fear from multiple angles.
322
:One is about risk, right?
323
:Data, governance, privacy,
trust, authenticity, or, on
324
:the labor side - replacement.
325
:There's job replacement
or process replacement.
326
:There's a ton of reasons for
just standing in place, right?
327
:Versus moving ahead.
328
:Especially with HR-focused
use cases, which you have
329
:given us so many examples of.
330
:How do you get past that?
331
:Both for, as much for the conversation
internally with your HR team, as well
332
:as with the broader organization.
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:Thank you.
334
:That's
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:Ester: a great question, Thomas.
336
:First of all, it is an
ongoing conversation.
337
:The safety and the risks involved
with leveraging technology.
338
:Leveraging AI is always in the radar, even
though, as I said, we're very blessed that
339
:- especially the company I'm working at the
moment, Aventum is really proudly adapting
340
:to the change and really investing in
technology and investing in innovation
341
:frontline in many different ways.
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:At the same time, of course, we always
think about what is the risk, making
343
:sure that we're always compliant,
making sure that we're protecting the
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:organization and the employees in it.
345
:So when it comes to that, when it
comes to getting the buy-in from the
346
:executive team is really mixing the
quantitative data with the qualitative
347
:data and making sure that they
understand the importance of that.
348
:So understand, making sure
that we preserve that cultural
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:aspect, but together with
what's in it for the company.
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:Like how we'll save money and time.
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:So bringing those data together,
it really helps the company and the
352
:executive team support that because
when, again, at the end of the day,
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:we wanna make sure that the company
keeps growing and keeps developing.
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:But in order for us to integrate
technology, it has to make sense on the
355
:cultural side of things, but also when
it comes to the business side of things.
356
:When it comes to the employees,
yes, it's true - in integrating
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:technology and AI as creative fears.
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:And I've seen it in the current company,
359
:in the company I worked before,
everywhere I meet people in the network.
360
:But the best thing is what has helped
manage the communication and be
361
:open-minded is really like having
transparency, having a regular updates
362
:sent to the team, making sure that the
leadership also supports HR and other
363
:departments throughout the company, such
as the innovation department that we have,
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:and the tech team really help us build
trust, making them understand, help us.
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:Help the employees understand that
AI technology is not a threat, but is
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:actually a super power, super tool that
can, they can use to succeed and really
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:form their role to that next level.
368
:Have more time for themself, have more
time for them to maybe take a break.
369
:As I said, a lot of tools, for
example, that we're using are
370
:actually saving so much time.
371
:And I can make an example if you
want, of the latest technology
372
:that we have built in-house.
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:So we're built something
for our credit control team.
374
:In the past, I used to spend so much
time to allocate some unallocated
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:costs and unallocated checks.
376
:And they used to put together like
folders and folders with all those
377
:checks, and then in case of an audit,
it was taking like so much time for
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:us to get to that check or understand
where this check was coming from.
379
:Instead, now the team has put together a
tool that can create those folders right
380
:away and can organize them in few seconds.
381
:And now our team has incredible time
back and they're not annoyed or scared
382
:or worried when an audit comes in
because it'll take them few minutes
383
:for them to pull the data together.
384
:That was one.
385
:And now the team have
seen the benefit of that.
386
:Together with also, I've seen the
underwriting team has also come
387
:back few months ago, with very good
feedback regarding another tool that
388
:they're using that is helping them
take away all the information from
389
:an email, from a document, sorry.
390
:And put and funnel those through an email.
391
:And again, back in the day, we
used to have many underwriting
392
:assistants doing this work.
393
:Instead, now we're building
technology that can actually do that
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:Thomas: for them.
395
:This has been a fantastic
conversation so far.
396
:If you haven't already done so,
make sure to join our community.
397
:We are building a network of the
most forward-thinking, HR and
398
:people, operational professionals
who are defining the future.
399
:I will personally be sharing
news and ideas around how we
400
:can all thrive in the age of ai.
401
:You can find it at go cleary.com/cleary
402
:community.
403
:Now back to the show.
404
:Thomas: You know, Implicit in what you
just said is something interesting that
405
:you guys have done as an organization,
which is embrace AI in the sense of
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:we need to leverage it in all these
different functions and across everything
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:that we do, and evolve all the jobs,
but so much so that you're actually
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:building and investing in effectively
R&D directly yourselves to build custom
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:bespoke, AI or software that is helping
your organization be more productive.
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:That is one step beyond, right?
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:Just even saying we're gonna be
AI-native and we're gonna start working
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:with vendors that are offering best in
class kind of solutions and everything.
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:So that is a step beyond.
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:And I wonder from an HR leader
perspective, what are your thoughts
415
:on what would make an organization
strategically want to go in to
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:buying software versus creating
a whole unit, which now you
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:need to staff for potentially.
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:Every services, business, kind
of needs some layer of R&D or is
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:there something like, going on?
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:Yeah, so
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:Ester: that's a great question.
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:I think as a company we just understood
that, again, insurance and reinsurance
423
:is is one of those industries where
you still do a lot of work the old way.
424
:But again, we did understand
and especially our executive
425
:team has understood
426
:that in order for us to be
best in class and to deliver
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:something that is unexpected,
we have to leverage technology.
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:We have to leverage AI.
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:And the best thing we understood
and our executive team is very proud
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:of, is that the best thing is for
us to also control it, control the
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:technology, be able to develop the
technology that fits the population
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:that we work with, and that fits each
of those specialty lines that we work
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:with because we have a bunch of lines.
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:We do global aviation, reinsurance,
agriculture, construction.
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:Building those technology in-house,
it gives us that really space to
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:tailor the approach and to be very
efficient when it comes to supporting
437
:our customers, supporting our
employees, and succeed together.
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:That's what has been for us.
439
:Thomas: So maybe let's close
with just talking about the
440
:future of the HR function and
the next generation of HR roles.
441
:I know you're passionate
about the employee experience
442
:and putting people first.
443
:Is that still relevant in the future,
when we have an AI-driven workplace?
444
:Ester: I think so, yes.
445
:Because, honestly, let me
answer to this then we'll go
446
:back to your original question.
447
:Yes.
448
:People,
449
:honestly, especially for the
company that I work for at the
450
:moment, we really believe that
people is the best asset for us.
451
:With that being said, we again think
that leveraging AI and together with
452
:the human potential,
we can be unstoppable.
453
:We can be best in class in what we do.
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:When it comes to HR, instead,
my job is changing tremendously.
455
:Every six months as something
new come up, a new tool, and I'm
456
:constantly getting up to date.
457
:Upskilling my own HR knowledge.
458
:So back in the day, it
was a very admin role.
459
:At the moment, I can really focus more on
the strategic side of things, leveraging
460
:the data a little bit more and really be
more impactful when it comes to supporting
461
:the organization and every other level
across the organization, honestly.
462
:And I can say also for all the other
HR professionals that out there are
463
:leveraging AI, I think what I've seen
is, and what I think we all should
464
:do is really now look at the data,
interpreting the data and use AI to
465
:really put together like processes that
are more efficient than before, less
466
:time consuming, and definitely scalable.
467
:'Cause especially when you work in a
global company, like you have to have
468
:processes that are very inclusive and
tailored to the population you work with.
469
:Thomas: That's great.
470
:So I can see that future coming
into fruition and I would just add,
471
:just based on all of the examples
that you seem to have, Ester.
472
:Just offhand.
473
:About how the organization is shifting and
changing to use AI and different tools.
474
:It also speaks to, I think,
implicitly how important it is for
475
:HR leaders to be really plugged into
what's going on the business side.
476
:Like what is the business
working on, what is every single
477
:title, what are their functions?
478
:What are they doing?
479
:How does the nuts and bolts
of the whole business work?
480
:Because that's how, if you're gonna
impact it from a change management and
481
:L&D perspective, you have to really
understand what is happening, not too
482
:much from a technology perspective.
483
:And there's so many use cases I
know we didn't quite get into that.
484
:I know you're working on internally
around leveraging AI within the
485
:HR function, but we're gonna have
to leave that for another time.
486
:But I wanna say thank you one
more time for joining Ester.
487
:And then do you have any parting thoughts?
488
:Maybe just looking into the future,
what are some things that you're
489
:excited about, projects that might
be coming up in the future or, just
490
:programs maybe you wanna put in place.
491
:Thank you
492
:Ester: much for that question, Thomas.
493
:In HR, there's never a dull moment, is
always at an exciting, ever changing,
494
:is an ever changing type of role.
495
:And it's fun.
496
:Oh, the next few months, definitely,
on our agenda is the succession
497
:planning, project for us because
as one of our biggest issues, many
498
:companies is retaining that knowledge
and transferring that knowledge from
499
:one team member to another one, but
also making sure that there is a
500
:progression throughout the years.
501
:So that's definitely in the books
for me, and that's top priority for
502
:us because it's business-critical.
503
:Thomas: Yeah.
504
:Thank you for sharing that.
505
:I think that is an example, likely
of that bucket of work, which is it's
506
:hidden, but it's starting to reveal
itself, which is, it's very easy
507
:to see on the administrative side.
508
:All these different things that
you used to do that you don't have
509
:to do anymore, which then leads
to fears about jobs going away.
510
:But this succession planning, doing
that well, or maybe better than ever
511
:before, imagine having a succession
plan for every IC role out there.
512
:We just never would imagine you'd have
the time to do anything like that, but
513
:that's all maybe being made possible.
514
:That's a great, I think insight about the
kind of demand- increased demand - that
515
:we'll start to see from the HR function.
516
:Totally.
517
:As more things are possible.
518
:Totally agree.
519
:Ester: As the HR function, like we should
also play as role models because when it
520
:comes to change, we have to show that we
are learning, welcoming the change, open
521
:to upskill and be dynamic with change.
522
:And then everybody else will also see that
and understand that we're not different.
523
:We're not special.
524
:So if HR reacts to change in a very
close-minded way that everybody around
525
:us feels that, oh, what's the point?
526
:Not even HR is able to be dynamic.
527
:Challenge the way they do business.
528
:So yeah, I definitely think that's
important on our side but also get the
529
:managers, the executive team, also believe
in this change and teach them exactly
530
:the ins and outs of why we're adopting
those psych processes and technologies and
531
:what is the long term win for everybody.
532
:That will definitely help.
533
:Thomas: Thank you Ester.
534
:I think we can leave it there.
535
:Appreciate your time and I hope everyone
out that's listening, got some value here
536
:about how you might be able to leverage
AI both within the HR function and also
537
:the ways that it's coming together in
different workforces where you actually
538
:have investment all the way in towards
your own internal R&D, which may or may
539
:not make sense for different businesses.
540
:But it's really interesting and
intriguing to think about from
541
:an HR lens and change management.
542
:And L&D always comes up and I love
the concept of uncovering new work and
543
:doing things that we could have never
dreamed of doing as well as we could.
544
:And succession planning is a
great, probably underutilized
545
:process, which I'm excited to see
where you go with this, Ester.
546
:So with all that said, thank
you once again to Ester and
547
:everyone following out there.
548
:Good luck as you continue to future proof
your orgs and the HR function overall,
549
:so we can all thrive in the age of AI.
550
:Thank you so much.
551
:See you next one.
552
:Thank you.
553
:Ester: It was a pleasure
being here with you.
554
:Thank you.
555
:Thanks for joining us on this
episode of Future Proof HR.
556
:If you like the discussion, make
sure you leave us a five star
557
:review on the platform you're
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558
:Or share this with a friend or colleague
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559
:See you next time as we keep our pulse on
how we can all thrive in the age on AI.