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“Is the Customer Always Right?” with Jim Fosina
16th December 2021 • Oh Ship! Show • Chameleon Collective
00:00:00 00:37:53

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Freddie Laker is joined by Jim Fosina, Founder and CEO of Amora Coffee. They will be discussing customer needs and wants, approaches to customer service for product vs service businesses, and some entrepreneurial Oh Ship! lessons learned. Join the discussion as Freddie and Jim dive deep on the old adage “the customer is always right.”




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