Milos Dunjic, is a Payments Innovation expert and an award winning Technology Executive. He is recognized as cross-functional payments innovation leader and subject matter expert, visionary, frequent conference speaker and thought leader.Milos has deep technology understanding, strong business acumen, rapid learning and exceptional communication ability. He is driven by the big picture, thrives on applying strategic thinking in analyzing the core of any business challenge towards delivering the most effective technology solution.He's is onto his 5th patent, and in 2017, his organization awarded him as the "Inventor of Year".In this episode, we focus on the impact that COVID-19 has had on the Payments Industry, and what we as consumers can come to expect going forward.He answers the following questions for us - plus a whole lot more!! Grab your notepad, and take notes! What has been the biggest challenge for Payment Processors and Merchants? With the use of eCommerce growing, how is it affecting the Payments Industry? Our lifestyles have changed drastically. How is the Payments Industry having to adjust? Do you see the use of cash disappearing more quickly? How do we ensure that we include and cover everyone in emerging digital solutions (like the elderly, who may not be savvy in digital banking, or people with disabilities, like visually impaired, for example)? Interested in learning more from this genius? You can find him online at:Website & Blogs: https://www.paydeology.com/LinkedIn: https://www.linkedin.com/in/milosdunjic/