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Caryn Sandler - Innovation as a Service
Episode 827th October 2020 • Elevate.Together.Podcast. • Elevate Services
00:00:00 00:23:48

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Caryn Sandler, Partner and Chief Knowledge & Innovation Officer at Gilbert + Tobin, joined our Impact Podcast Series to share her experience implementing a significant and disruptive document review unit.  Her goal? Deliver the best document review solutions to clients.

GT Docs is the name of this innovative, centralized document review unit and platform to support regulatory and litigation matters.  

In this episode, Stephen Allen, the VP of Get Sh*t Done at Elevate, and Caryn Sandler talk about planning and implementing efficient change that meets user's needs - and provides a high-quality work product.

Caryn said – “What GT Docs does for us - it allows us to have a platform from which we can continue to innovate and rethink legal service delivery."

Click on the links below to hear what we have covered in our first episode of Impact Series:

  • [00:51] - Caryn realized it was the right time to move to a Knowledge Management role.
  • [04:37] - Caryn describes a change she delivered within G + T.
  • [07:58] - How G + T implements change.
  • [13:17] - After implementing GT Docs, G+T surpassed its initial utilization estimates.
  • [15:55] - Caryn’s thoughts on the benefits of radical change.
  • [18:42] - How GT Docs helped G + T achieve their business targets.
  • [21:05] - GT Docs as a competitive advantage.
  • [22:35] - Key advice from Caryn to deliver a successful change project.