In this episode we respond to emails we received about firm owners struggling to keep good people despite the fact they “run good firms”. Many firms owners will lament the work ethic of young people these days, others will assume their staff will eventually steal their clients, so why bother training, but the problem isn’t with staff. Instead we challenge listeners to take a constructive look at their own firm - and is it a great place to come to work each day. What’s the employee experience like? Start at the front door and the front office and the front office? How’s the coffee? How’s the view? How’s the technology?

Leave no stone unturned.

And when it comes to technology a critical piece of both the employee experience and your firm’s management is your workflow. Workflow helps you manage the firm and track work and tasks which is imperative in our virtual work environments - even if you’re back in the office a good workflow is worth it’s weight in gold. They come at all price points, so there’s no excuse.

Get your employee experience right and many other aspects of your business will fall into place.

We’re here to help - reach out via LinkedIn if there’s anything we can do to help.