Shownotes
Summary:
We sometimes think that you should always let other people talk about themselves and that's true but that doesn't mean it's at the expense of you not letting people know you.
Amy Quick originally came from customer service and she made a living letting her clients new she was a real person trying to solve their very real problems.
This episode we talk about how her parents influenced her conversational style, how to build relationships with stand off ish people, and also how to leverage your personal story in a business context. Like her tagline says, Amy is the most seriously non-serious salesperson you'll meet and she can help you find your own voice in sales.
Key Takeaways by Time!
- 6:00 - Story of what she learned from watching her mom and Dad connect with higher up people.
- 11:17 - How Amy's Mum and Dad met at a bar and how it applies to not being afraid of being yourself.
- 23:40 - Energy Matching: How Amy got an irate customer to calm down and how she solved more than a "bandaid on a gunshot wound."
- 30:55 - Amy's strategy on LinkedIN and how its evolved or devolved over the years but how its successful for her to gain 20k plus LI followers
- 40:45 - Why you shouldnt be afraid to talk about yourself in sales.
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