In this perceptive episode, Scott Ritzheimer, Founder of Scale Architects, shares why chasing arbitrary revenue goals traps founders and how to determine the right size for your organization based on your unique vision. If you feel stuck growing a business that no longer excites you or wonder if bigger is truly better, you won't want to miss it.
You will discover:
- Why revenue numbers are a poor way to measure business size
- How to choose the smallest organization that fully achieves your vision
- Why bigger organizations scale problems faster than benefits
This episode is ideal for for Founders, Owners, and CEOs in stages 1,2,3,4,5,6,7 of The Founder's Evolution. Not sure which stage you're in? Find out for free in less than 10 minutes at https://www.scalearchitects.com/founders/quiz
Scott helped start nearly 20,000 new businesses and nonprofits and with his business partner started led their multimillion-dollar business through an exceptional and extended growth phase (over 10 years of double-digit growth) all before he turned 35.He founded Scale Architects to help founders and CEOs identify and implement the one essential strategy they need right now to get them on the fast track to Predictable Success.
Want to learn more about Scott Ritzheimer's work at Scale Architects? Check out his website at https://www.scalearchitects.com/
Mentioned in this episode:
Take the Founder's Evolution Quiz Today
If you’re a Founder, business owner, or CEO who feels overworked by the business you lead and underwhelmed by the results, you’re doing it wrong. Succeeding as a founder all comes down to doing the right one or two things right now. Take the quiz today at foundersquiz.com, and in just ten questions, you can figure out what stage you are in, so you can focus on what is going to work and say goodbye to everything else.
Here we go.
2
:Hello, hello and welcome.
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:Welcome once again to the Start, Scale and Succeed podcast, the only podcast that grows
with you through all seven stages of your journey as a founder.
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:I'm your host, Scott Ritzheimer, and today we need to talk about one of the biggest
questions you're going to face as a founder.
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:How big should my business be?
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:Now, don't worry if you're a non-profit founder, this episode is for you and your
organization too.
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:This applies to every founder in every respect.
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:And there's so much noise.
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:And if I'm honest, like just outright lies about this issue.
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:We don't have to name them, you've all heard them.
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:And the real tragedy of this is, I see it all the time, the vast majority of founders who
feel trapped by their own organizations feel that way because they believe those lies.
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:And here's how you can know, even if you don't necessarily feel trapped today, here's how
you can know if one of those lies, if not more, is affecting you.
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:When I ask the question, how big does your organization need to be, if the first thing
that you think of is a number, especially a revenue number, you are running the risk of
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:spending all your blood, sweat, and tears building someone else's vision.
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:I'm serious, and let me explain what I mean by that uh in a rather humbling story.
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:So I am not a long distance runner.
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:uh I've been active in sports my entire life, uh played soccer for 30 some odd years now.
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:Love it.
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:Love running around, doing all kinds of stuff, but I hate running for distance.
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:It's terrible.
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:uh knowing that I hate this, a friend of mine who absolutely loves it, uh multiple uh
Ironman, just crazy, he talks me into doing a half marathon and
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:I begrudgingly accept and what I found out about this for anyone who hasn't done this yet,
just don't like save yourself because the challenge is not the 13 some odd miles and we'll
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:get to that in a moment here um because I found a way to not run 13 miles.
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:uh The challenge is the like hundreds of miles that you have to run in preparation for
these things.
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:The training plan was just mile after mile after mile.
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:It was miserable.
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:I hated it, uh but I did it.
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:After all this training, I'm finally at race day, finally glad that this thing's gonna be
over.
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:And um it was held downtown Atlanta, we live outside the city.
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:I had two, both of my boys at the time were pretty young and so didn't wanna drag
everybody out of the house at the ridiculous hour in the morning.
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:So I went down by myself and I knew that parking and travel downtown with the race there
was going to mean that everything was at a standstill.
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:So I very intelligently thought I'll take the Marta into town, I'll take the train.
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:And so I drove down to train station, took Marta and it was great.
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:Walked to the starting line, got my bib on, all the deal, the whole nine yards.
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:set off, now mind you, these things are supposed to be, I always get this number wrong, uh
which is part of the problem, they're supposed to be 13.1 miles, I believe.
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:I managed to run something like a 14 and a half mile half marathon.
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:And if you do the math there, that doesn't quite work.
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:Like what happened?
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:So the race starts and they have these folks in the race that are called pacers and they
basically are people who just do this all the time and can run at a specific pace.
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:And so in all my training, I'd kind of figured out what I thought my race pace was gonna
be.
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:And so I found my race pacer and kind of ran at their race.
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:So by this point I'm running,
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:someone else's race, my buddy's race, this is what he wanted to do, he thought it'd be fun
if I did it, he ended up not coming by the way.
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:uh I run at someone else's pace, right, I didn't just run naturally at whatever pace I
could run, I'm running at someone else's pace, uh ironically turned out to be a little too
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:slow, and I paid for that at the end.
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:uh so it's just mile after mile of this, and once I hit a...
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:About mile 10, I was done.
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:I hated everything.
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:I hated the ground that my feet were on.
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:I hated the noise that my feet made when they were hitting the ground.
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:I hated the air that was pushing against me.
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:I hated the sun that was shining on me.
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:I hated me for choosing to do this.
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:It was bad.
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:It was really bad.
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:And there's still three some odd miles left.
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:And so I'm running, I get passed by some like 70 year old lady who's just crushing it,
power to her.
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:I don't know who she is, but she's amazing.
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:And I get to,
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:the point where can see the finish line, right?
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:It's like the moment.
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:You can see the finish line.
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:You can literally see the light at the end of the tunnel.
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:And I just give everything I've got.
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:And I'm running and running and running.
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:Get across the finish line.
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:And it's exactly the same.
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:Like nothing else was different.
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:I cross over the finish line.
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:tarmac is the same on that side as it was on this side.
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:I look around, I didn't know anybody.
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:I was there by myself and there's people cheering, but nobody knows who I am.
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:There's nobody to celebrate it with.
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:And then here's what happens.
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:This was the real gem.
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:I pull out my phone to see where the MARTA station is relative to the finish line.
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:And it's like a mile and a half away.
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:So not only did I just run this whole stupid race at someone else's pace on someone else's
time,
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:Now I've got to walk another mile and a half to the finish line.
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:It was ridiculous.
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:And what I've realized in coaching for years now is that a startling number of founders
are running this race at someone else's pace and on someone else's terms.
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:And we have this idea that when we can get across that finish line and usually
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:I would say tragically, that finish line is usually a number.
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:It's usually a revenue number.
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:Depending on the industry, sometimes it's a uh valuation number, which is probably a
little bit more relevant, but almost equally as vain.
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:And I did it myself.
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:For me, I thought I needed to build a $10 million company.
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:And I built a $10 million company.
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:And when we got to 10 million and one, it felt exactly the same way that that race did.
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:It was all exactly the same as it was before.
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:just there were more problems that I had to deal with and another mile and a half that I
had to walk.
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:And so ask anyone who's done it.
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:And while there's some joy that comes with that momentary, you know, almost bliss of like,
hey, we hit this thing that we said we were going to hit.
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:There's almost nothing fulfilling about pursuing some revenue numbers.
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:So why in the world do we base our business off of that?
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:Why do we have to think of business size
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:in terms of revenue?
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:Is there a better way?
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:And there absolutely is.
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:And so when I was working on the book that's coming out later this year, I had to spend
some time on this and what I realized is there's a few key things that we have to pay
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:attention to when we're thinking about what size our organization needs to be.
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:Number one is that the dollar amount
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:doesn't really matter, it's a poor metric.
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:It's helpful about five steps down the road, but in terms of size, there's really actually
only one thing that matters, and that is what size organization, what size enterprise,
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:what size operation does your vision demand?
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:Because if you're setting out saying, hey, uh I've got a vision to do great work and take
care of my family and leave a little bit behind for my kids and grandkids when I'm gone.
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:You can do that.
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:In fact, you can actually do that better if you stay small, one person shop, maybe a
couple of folks helping you, stage two, for those of you who are familiar with the stages.
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:You can do all of that better at that size than you can at other sizes because there's far
less to distract you from it.
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:There's no point in time than in a small organization like that where you can do more of
the great work that you want to do.
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:And if you...
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:If you really dial in on that, you really focus on why you're doing what you're doing, you
can actually be far more profitable at, you know, 100, 200, 500, a million dollars than
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:you can at 10 times that.
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:It's true.
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:Just ask anyone who's gone through this process.
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:It sounds outrageous, but it's true.
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:I see folks who have $5 million organizations who take home less than folks who have
$500,000 organizations.
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:In fact, I see folks who have 20 and 30 and 40 million dollar organizations
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:who because they're so invested in that growth and what they're building or they're so
consumed by the complexity and challenge of it, actually take home less than some of the
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:solopreneurs that I work with.
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:It's a real thing.
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:So it really is, what is your vision?
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:uh If your vision is to change the way that something's done in your city, maybe you need
a few people around you.
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:If your vision is to change an industry, well then you're probably gonna need a bigger
organization to do that.
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:It doesn't mean that those bigger organizations are better.
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:In fact, one of the things that you are guaranteed to learn, if you haven't already as a
founder, is that organizations do get bigger when you invest in them, but that does not
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:make them better.
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:In fact, the bigger that they get, the harder they are, the more problems they are,
because your problems scale a lot faster than anything else.
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:There's this idea uh in some weightlifting circles that I think is helpful for this for a
very different reason.
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:And the idea in weightlifting is to get stronger, right?
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:And so we might think, well, to get stronger, you have to lift more weight.
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:And that's not necessarily true.
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:When you get down into the nitty gritty of it, actually, to get stronger, you want to use
the least weight that you can effectively.
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:And for reasons we're not gonna get into here, uh
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:building a business is kind of the same way.
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:You want to make the smallest organization that you can, the least complex organization
that you can, and still achieve your vision.
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:And so that doesn't mean that smaller is better.
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:I'm not saying that you need to stay small or think small.
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:What I'm saying is you want to choose the smallest organization possible to achieve the
vision that you have for that organization.
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:And
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:To do that, that means you've got to know what your vision is.
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:And that's something that we can unpack a little bit more in another uh episode if you're
not real clear on what that is already.
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:uh let's just move on from that for a second.
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:what that means is we have to start thinking about how big our organization is in a
different way, right?
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:One, it's not revenue-based, it's vision-based.
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:And there's something that I call the want to, need to, choose to framework.
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:And you'll see this language come up with founders when you ask them this question,
they're processing through it.
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:uh You'll ask them, and like myself, early in my career, how big do want your organization
to be?
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:I would have said, I want it to be a $10 million organization.
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:And so there's this idea that we can build the organization that we want.
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:And that's kind of a rubbish idea.
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:Like I get it, it's part of the process, but.
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:If I'm honest, I want lots of things.
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:Like I want to eat a pint of ice cream and I want to be physically fit.
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:Like those two don't necessarily go together unless you do a heck of a lot of cardio to
compensate for it.
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:uh I want to uh watch Netflix uh and chill out and what I really should be doing is
sleeping.
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:uh And so, because I want to be alert and ready to go the next day.
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:Our wants are fickle.
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:uh Many times they're mutually exclusive.
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:They're not a good thing to stake your life on, your wants, your oftentimes flippant
desires.
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:And so, okay, let's move past wants.
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:Maybe it's more vision-based and say, hey, I need to do it this way.
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:I need to create an organization that does this.
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:Well, needs are a little interesting because then you're really getting down to some
motive stuff.
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:Do you need to do it because you're trying to prove somebody wrong?
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:Do you need to do it because you're trying to get a chip off of your shoulder?
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:uh Do you need to do it because uh somehow that's going to make you successful?
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:When you hear folks say, I need to create an organization of this size, many times that's
coming from some type of keeping up with the Joneses or proving somebody wrong.
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:It's not actually their own race or their own pace.
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:So want to, not great because they move all over the place uh and...
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:will rarely sustain us when the going gets hard.
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:Need to, not great because it actually produces a whole bunch of resentment because really
it's someone else's vision and not your vision.
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:And so how can we navigate this?
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:Well, again, we wanna grow to the size that is the smallest that our vision, that allows
us to achieve our vision.
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:So what size organization does our vision demand?
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:Does your vision demand?
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:And once you know that,
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:Then the most powerful thing to do is to choose what size you're going to make your
organization.
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:And that may, for some of you, mean choosing to make it smaller.
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:In fact, it's surprisingly common.
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:A lot of folks that I know, a lot of founders, when they realize, hey, I've actually built
someone else's organization and it's bigger than it needs to be, they will intentionally
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:make it smaller.
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:Now, there's lots of ways to do that.
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:You can sell some of it.
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:You can just trim it back.
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:There's all kinds of different ways that you can make that happen.
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:But the reality of it is you need to choose
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:what size organization you want to build.
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:And you can do that by being ultra clear on what size organization your vision demands.
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:Now, for those of you who have listened to the show for a while, you know that we organize
all of this by the stages that founders go through.
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:And there's kind of a one-to-one relationship here because one of the things that happens
is each life, each founder stage,
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:has a limit on how big the organization can get.
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:You can't get gigantic as a solopreneur, right?
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:It just definitionally doesn't work.
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:As you add more people, what happens?
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:You become a reluctant manager.
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:As you add more people from there, you start running into the realm of being a
disillusioned leader.
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:Interestingly, a big part of why people get disillusioned is because of this exact issue.
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:So you can kind of skip some of that to some extent and really dial into the contented
leader stage if that's for you.
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:But we can boil this down and say, hey,
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:you can choose which stage, how do you choose which stage, will you choose which stage
based on what stage you need to be in to accomplish your vision.
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:It really is that simple and that powerful.
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:And what this does, this really is, it's a big part of the genius of why Collins and
Porras and uh all those guys, Drucker talked about culture and purpose.
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:It was the same thing for founders.
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:What this does is it ties us to a purpose.
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:that is far more meaningful and far more powerful than chasing after some arbitrary
number.
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:Because when you find that, when you fulfill that purpose, you find a much greater
fulfillment.
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:When you pursue that purpose, you find even greater fulfillment still.
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:But when you find yourself chasing a number, especially when it gets hard, especially when
there's setbacks, especially when you cross that finish line and realize you still got
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:another mile and a half to go, it's not.
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:going to be able to sustain you.
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:And if you own the thing, you can't just leave, right?
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:There were so many days in my organization where I just wanted to quit and I would have
quit if I wasn't the owner, ah but I had to because I owned the thing and it was up to me.
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:Don't do that, it's not fun.
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:So, how big does your organization need to be?
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:It needs to be however big you choose to make it.
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:How do you choose how big to make it?
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:You choose to do it based on what your vision demands.
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:Can you focus a little bit on your own?
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:Can you focus on your own work, build a small organization and thrive?
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:Absolutely.
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:Many of you, that's the answer.
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:Some of you, needs to be a little bit bigger.
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:Some of you, it needs to be a little bit bigger still.
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:Some of you will need to fight that good fight and make that journey all the way to stage
seven to fully accomplish the vision that you have.
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:And if so, if that's right for you, it will be a wonderful journey.
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:But that doesn't mean that it's the same for everybody.
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:And so for many of you,
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:you can find so much more joy and fulfillment by building an organization that you choose
to build instead of one that you need to or want to.
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:So with that, I'm gonna leave it there.
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:You guys know your time and attention mean the world to us.
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:We try and keep it short.
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:I hope this was helpful for you as you're looking forward at the next year and ah planning
what you're gonna do and what you're going to build.
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:If you have any questions about any of this, please feel free to reach out.
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:We'd love to hear from you.
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:And ah I will look forward to seeing you right here next time.
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:Take care.