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Why Do Busy Human Resources Teams Struggle with Bandwidth?
Episode 35th July 2023 • Engaging Leadership • CT Leong, Dr. Jim Kanichirayil
00:00:00 00:05:01

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[SUMMARY]:

Small HR teams often struggle with bandwidth due to limited resources and a high volume of responsibilities. In small to mid-size organizations, HR is often stretched thin, as managers in the business unit tend to delegate tasks such as performance reviews, employee engagement, and recruitment to HR. This lack of delegation and accountability across the organization results in HR being responsible for a lot of tasks that could be handled by managers.

One of the main causes of bandwidth limitations is the immaturity of management development or leadership effectiveness, which escalates issues to the HR level. Empowering managers to take on more responsibility and share the burden of HR tasks can free up bandwidth. Training and development is another area where managers can be more effective in extending the impact of training and accelerating its effectiveness.

Performance reviews and employee engagement are also areas that are often pushed solely to HR, which can consume a lot of time and resources. Shifting the responsibility to an enterprise-wide level can alleviate some of the burden on HR.


Overall, leaders of small HR teams need to be proactive in empowering managers and shifting the responsibility of tasks to create an engaged workforce and build an elite organization. By doing so, HR can focus on high-value tasks and building a strong company culture.




Timestamp

00:00:00

Small HR teams struggle with bandwidth due to limited budget and accelerating growth.

00:01:00

Immature management development escalates issues to HR level.

00:02:00

Training and development could be delegated to managers to free up HR's bandwidth.

00:03:00

Performance reviews and employee engagement also impact HR's time.

00:04:00

Empowering managers is a mindset shift that needs to take place within organizations.

00:04:00

Goal is to build empowered managers, engaged workforces, and elite teams.



Transcripts

Why Do Small HR Teams Struggle With Bandwidth

Dr. Jim: [:

Often because these environments are in accelerating growth. They're scale up stages. Everybody's wearing a ton of hats. And managers in the business unit look at things like performance reviews, employee engagement recruitment, all of that sort of stuff as something that falls purely in the purview of hr.

What are some of the causes [:

And one of the reasons why in smaller organizations HR is even more involved is that you're dealing with immature. Management development or leadership effectiveness, that escalates a lot of things up to the HR level where there may be an opportunity. To keep those things managed at the manager level and remove some of that lift that HR has to do.

So that's one of the areas that should be looked at in terms of freeing up bandwidth and you do this by empowering managers to take more of that, share another area where, Hrs bandwidth ends up getting stretched where it could probably be delegated down as in the area of training and development.

rating growth organizations, [:

Another area that impacts hrs bandwidth is the whole performance review process. And again, in those small accelerating growth or scale up organizations, you're still in that pattern where performance reviews are once a year thing and you're not really doing much throughout the year to.

in the lapse of HR where it [:

The common thread across these things that I mentioned is that. These things are sucking up hrs time and impacting already tight schedules and bandwidth issues where the problem could be easily solved by empowering managers to share more of the burden or share more of the responsibility. And that's a mindset shift that needs to take place within.

These organizations, and this is something that leaders of small HR teams need to be particularly sensitive and proactive about so that their teams are able to do some of the more high value tasks in building that elite culture. Hopefully this was helpful in identifying some of the things that might be happening in your organizations.

workforces, and build elite [:

Certainly open to the conversation and looking forward to talking more and helping you build that elite organization that everyone is gonna want to be a part of.

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