Infomercials and Life Lessons: A Conversation with Brian Richardson - Part 2

“So a lot of times they feel like they have to pack this thing with so much dense information. I'm like, dude, you have 30 minutes and you have three of those to hook somebody and you still need to leave a little bit for Q&A. You still need to leave a little bit for engagement. So if you're not going to answer everybody's question about something highly technical in the span of a podcast or the span of a technical talk, the span of an explainer video, you always have to get them to that act. They need to take a step and learn more. And that's where then you get a next level of engagement. You have a more detailed conversation. You have a one-on-one with somebody.” -- Brian Richardson

This episode’s the second half of my conversation with technical communicator, Dragon Con host, and Play It With Moxie drummer, Brian Richardson as he shares his advice on effective communication, some of the most memorable actors he’s worked with at Dragon Con, and the surprisingly rustic direction his life’s taken thanks to a move to Oregon and his new YouTube channel.

As always, if you have questions for my guest, you’re welcome to reach out through the links in the show notes. If you have questions for me, visit audiobrandingpodcast.com where you’ll find a lot of ways to get in touch. You can also join regular Clubhouse chats in The Power of Sound House, at 2pm Eastern every Wednesday. Plus, subscribing to the newsletter will let you know when the new podcasts are available and what the newest Clubhouse rooms will be about. And if you’re getting some value from listening, the best ways to show your support are to share this podcast with a friend and leave an honest review. Both those things really help – and I’d love to feature your review on future podcasts. You can leave one either in written or in voice format from the podcast’s main page. I would so appreciate that.

Knowing When to Speak

As the second half of our discussion kicks off, Brian tells us more about the advice he gives technical professionals for connecting with their audience, such as gauging how fast you talk and making sure you’re engaging with the listeners. “Some of it is voice and some of it is language options,” he adds. “There's also a third element depending on the audience, which is when to speak. So when we get into a lot of it, it’s basically word choice.” He shares his stories from Dragon Con, including some surprisingly introverted actors that he’s helped along the way. “Actors are not always outgoing people,” he says. “Some actors are actually introverts. And some of those folks really love the panel environment. They feed off of it. And then they will go back in their little cocoon at the end of the hour.”

Fandom is Fandom

We talk more about Dragon Con, his experiences with the casts of shows like Firefly, The Expanse, and Strange New Worlds, and how he works with guests so they know he’s on their side. “‘Is there anything we shouldn't talk about?’” he quotes his list of pre-show questions. “’Should I deflect from the audience?' And that's your safety zone, right? Now you understand that I'm not just going to feed you to the wolves because fandom is great. But fandom is also sometimes fandom." He also explains how his skills as a moderator have also proven useful when it comes to helping technical experts bridge the knowledge gap with clients. “This idiot in a colorful shirt,” Brian says, poking fun at his own role as the panel host, “said ‘I'm sorry, we have to go.’ So I'm, I'm essentially a buffer, a valve between those two sides. And in some cases when I'm doing technical work, I'm doing the same thing.”

I’m Not Here Yet

Brian also tells us about an unforgettable interview with MCU star Benedict Wong, just as the Marvel movies were getting underway. “He, like, bursts through the door and he's like, ‘Ignore me. I'm not here yet,’” Brian recalls. “And then he sneaks behind the table, and I introduce him, and he comes back up and he's funny as hell.” As the episode comes to a close, we also talk about his YouTube channel NerdSteading, which combines geek-culture enthusiasm with his DIY experiences in rural Oregon. “You’ll see me being sad about roof leaks and doing a full demolition on a workshop,” he explains, “and eventually releasing a video where I built a chicken coop that looks like a TARDIS.”

Episode Summary