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Romance in the AI Age, with Eric McHugh (Dating, Technology, Internet, Blockchain)
Bonus Episode14th February 2024 • The Action Catalyst • Southwestern Family of Podcasts
00:00:00 00:11:02

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Eric McHugh, a digital entrepreneur, President of ShopX, and Co-Founder and Chief Sales Officer of Dataing.io AI powered matchmaking, talks about researching dark matter, shaking up Web3, finding romance using AI matchmakers (the first of their kind), and being the #1 Eric in the world.

Transcripts

Host:

We are joined today by Eric McHugh, a digital

Host:

entrepreneur with time spent at Snapchat cart, rev and others.

Host:

Eric is now the president of shop X, a web three powered e

Host:

commerce platform, as well as the co founder and chief sales

Host:

officer of data in AI powered matchmaking. Eric looking at

Host:

your profile, I see roles like chief growth officer, corporate

Host:

restructuring consultant, it seems like you excel at shaking

Host:

up the status quo and things need to change. That's when you

Host:

get to call.

Eric McHugh:

Yeah, pretty much. Um, honestly, I just kind of

Eric McHugh:

fall on my intellectual curiosity. wherever it leads me,

Eric McHugh:

that leads me up to at least disruption. That's disruption

Eric McHugh:

for positive reasons, then so be it.

Host:

Before we really dive in. I've got to ask you were a dark

Host:

matter researcher at Carnegie Mellon University for a while,

Host:

no big deal, right?

Eric McHugh:

That was super cool. And as long as things

Eric McHugh:

were, the universe just presents itself. So I'm very fortunate I

Eric McHugh:

have a very smart family, both my brother and my dad went to

Eric McHugh:

Carnegie Mellon, like after I was in college, my brother was

Eric McHugh:

still there, the senior research team, researching the Dark

Eric McHugh:

Matter thing. So they needed someone on the business side

Eric McHugh:

just to like, write the reports to research. So I gotta go

Eric McHugh:

there, hang out with a team, write the research reports, like

Eric McHugh:

make it presentable. And all that jazz on this thing was we

Eric McHugh:

got it. So they would use a supercomputer called the

Eric McHugh:

lustrous to kind of map out stars, like map out where

Eric McHugh:

everything is to find the dark matter, which is honestly

Eric McHugh:

nothing, no one really knows what it is still. But we got to

Eric McHugh:

like mess around with like, some supercomputer late and I was

Eric McHugh:

like, just mapping out faraway galaxies. Like what do you

Eric McHugh:

think, again, this is all guesswork, because it's all

Eric McHugh:

based on equations. But it was just fun. There's a fun thing,

Eric McHugh:

just playing around with that just like networking and talking

Eric McHugh:

with all these really cool science people who happen to

Eric McHugh:

have a lot of overlap with crypto. So we bought all that.

Eric McHugh:

But it was an amazing experience.

Host:

Man, we were really hoping you'd gotten to the bottom of

Host:

that dark matter business.

Eric McHugh:

There is no bottom.

Host:

So your area of focus is with web three powered

Host:

businesses, briefly explained for those of us less

Host:

technologically inclined what web three is.

Eric McHugh:

I would say the key differences, ownership. And if

Eric McHugh:

we go back to web one versus web two, web, web three, all those

Eric McHugh:

are just convenient sounding names for the progression

Eric McHugh:

they're not. I mean, it makes logical sense for web one to go

Eric McHugh:

to web two to web three. And so what web one is, is I would

Eric McHugh:

think of read only. So in web one, we could read content. And

Eric McHugh:

that's all we could do web to read and write. So let's frame

Eric McHugh:

it as like social media like Instagram, YouTube, even those

Eric McHugh:

podcasts where we posted, I can post something that's me writing

Eric McHugh:

content, you as a listener can read that content. The only

Eric McHugh:

issue is neither of us on the content. So if I did a post on

Eric McHugh:

Instagram, Instagram owns the content based on my data, they

Eric McHugh:

make money from the parents purposes, or they can

Eric McHugh:

retroactively canceling and take away your content. And web

Eric McHugh:

three, I would say it's a read, write and own some what I can

Eric McHugh:

write content, you can read the content, the only difference and

Eric McHugh:

the key thing is we can own the content. And that's in the form

Eric McHugh:

of an NF t. So let's say hypothetically, I create an NF

Eric McHugh:

T, I now own this NF t, then you purchase enough t right? gifted

Eric McHugh:

to you, however, however we decide to do that deal. Now

Eric McHugh:

there's a connection between me and you, and no one else is

Eric McHugh:

involved. So you're in complete control. And I like to joke

Eric McHugh:

about Web Board web five. So I would say web four is NF T's ai

Eric McHugh:

o and the metaverse all incorporated into one web. And

Eric McHugh:

then as a joke, it's like web five is I think we just kind of

Eric McHugh:

all go back outdoors. There's like enough of this. And web

Eric McHugh:

three, I mean, with ownership comes responsibility. Like for

Eric McHugh:

example, if I own the content, I'm responsible for the content.

Eric McHugh:

And so that's where the biggest gap is. And that's what we're

Eric McHugh:

doing right now. There are two main reasons web three hasn't

Eric McHugh:

fully taken off. The first is incentives, meaning like, why

Eric McHugh:

would anyone interact with web three? Why would anyone interact

Eric McHugh:

with cryptocurrency? There hasn't been too many incentives,

Eric McHugh:

shop X is trying to fix that by adding e commerce incentives for

Eric McHugh:

that new product. But the bigger I guess barrier would be the

Eric McHugh:

user interface meaning like, I personally would never send my

Eric McHugh:

mom or my grandma to do what the product was like, Where's my

Eric McHugh:

money? I don't know. How do I find? Who do I ask? Well,

Eric McHugh:

there's no customer support, because as a budget, okay, it

Eric McHugh:

looks like you have to go on Reddit and find a very specific

Eric McHugh:

solution that some guy came up like five years ago, it'll get

Eric McHugh:

fixed once the larger brands come in. And once they come in,

Eric McHugh:

they have the capital and the resources and now the incentive

Eric McHugh:

to make the system usable for the customers.

Host:

So what sets shop X apart in the web three space?

Eric McHugh:

Yeah, so in terms of what sets us apart from other

Eric McHugh:

ecommerce platform for the brand side, we're we're the full

Eric McHugh:

service solutions for like brands, and that T projects. But

Eric McHugh:

the bigger thing is where the simplest and easiest to use for

Eric McHugh:

their customers, customer wanting to purchase an IoT they

Eric McHugh:

can do with credit card. So what Shopify is, is I want you to

Eric McHugh:

think of that Google or Apple, but three long term are going to

Eric McHugh:

be a suite of solutions for Brad to download a simple app, and

Eric McHugh:

then interact within the web three space, getting different

Eric McHugh:

benefits depending on their business need or the product.

Eric McHugh:

Right now we have two products live. The first is reserve x. So

Eric McHugh:

that's an NFT powered loyalty program. If you're a Shopify

Eric McHugh:

store, and you want to enter that web three space, all you

Eric McHugh:

have to do is download the shop X app, get their programmatic

Eric McHugh:

tokenized software licenses, you can launch a NFT collection with

Eric McHugh:

less than five minutes by filling out two simple forms.

Eric McHugh:

And then from there err, you can add ecommerce benefits to this

Eric McHugh:

to that collection for your customers. Our second product

Eric McHugh:

which is squat X, the first ever blockchain based ambassador

Eric McHugh:

program, so just like Twitter pays its creators in revenue

Eric McHugh:

from their from their ad revenue we pay our community from for

Eric McHugh:

helping our ecosystem grow from our reserve X revenue. The logic

Eric McHugh:

behind that is it's a better to give than receive. And so every

Eric McHugh:

time a brand makes a sale, our community makes money. They

Eric McHugh:

obviously they make theory and they're happy about their

Eric McHugh:

posting about their like bombarding brands like Twitter

Eric McHugh:

pages, creating authentic organic content, thus attracting

Eric McHugh:

more and more brands, thus getting them more more money

Eric McHugh:

that's attracting more more brands. I think it's an

Eric McHugh:

important concept because I believe in powerful

Eric McHugh:

relationships, not force relationships. So in a forced

Eric McHugh:

relationship, one party wins, one party loses. And it's

Eric McHugh:

unsustainable, because like, we're in a forced relationship

Eric McHugh:

eventually, like, the person's like, Nah, dude, I'm out. But in

Eric McHugh:

a powerful relationship, which is what this podcast is, like,

Eric McHugh:

relative winning, we're both gonna do we're keeping our list

Eric McHugh:

and the listeners and everyone involved as a winning over

Eric McHugh:

powerful relationship is like a mutual beneficial relationship.

Eric McHugh:

So with our shopping ecosystem, we designed that in mind, so

Eric McHugh:

we're just like, Okay, who's part of this deal? Shop acts as

Eric McHugh:

part of it are we win because we burn money, the brands part of

Eric McHugh:

it, they win because they increase customer lifetime

Eric McHugh:

value. They lower customer acquisition costs, they earn

Eric McHugh:

revenue, okay? Brands customers part of this deal, too. They

Eric McHugh:

have to win too. And they're winning because they're going to

Eric McHugh:

ecommerce benefits. And if they weren't winning, they wouldn't

Eric McHugh:

obviously pay for it. So there's that part. But an important part

Eric McHugh:

of this is the shopping ecosystem ourselves, like our

Eric McHugh:

license holders, how do we get them to win? Okay, every time we

Eric McHugh:

make money, they make money. So it just creates like, there's no

Eric McHugh:

losers here.

Host:

Let's talk about your other venture Dataing, an AI

Host:

powered matchmaker with the goal of matching 1 billion happy

Host:

couples. Ai matchmaking... is romance dead?

Eric McHugh:

Okay, this is kind of funny. So it's the first ever

Eric McHugh:

AI powered matchmaker. So I would say most people will try

Eric McHugh:

to meet online right now. And I think that trend is generally

Eric McHugh:

gonna increase. So it solves a bunch of the problems that's

Eric McHugh:

presented by Tinder hinge and all the dating apps. The first

Eric McHugh:

issue with like dating apps right now is the top 5% of users

Eric McHugh:

get access to like 100% of the users on the app, creating a

Eric McHugh:

skewed marketplace. The second issue is a it's just all based

Eric McHugh:

on physicality, let's be honest, like most dating apps, it's like

Eric McHugh:

Hot or Not hot swipe, not swipe left. And the third issue, which

Eric McHugh:

most people don't know about is the incentive structure behind

Eric McHugh:

each dating app. I like to think of it as a company that we put

Eric McHugh:

our users in the position for them to succeed. I mean, it's

Eric McHugh:

dating, you have to meet the person in person, and you have

Eric McHugh:

to be friendly yet, you can't just completely rely on AI. So

Eric McHugh:

as a dating user, you would sign up link your social media

Eric McHugh:

accounts, and then it would auto generate a profile for you based

Eric McHugh:

on your digital footprint, then it shows you three matches per

Eric McHugh:

day. So you're not going to be bombarded with like messages not

Eric McHugh:

going like 1000s or whatever. So to match with people who have

Eric McHugh:

similar digital footprints. And our goal is for you to learn

Eric McHugh:

more about the person who you want to match with. So let's say

Eric McHugh:

I get Ashley Kimberly Jane as matches like, okay, James,

Eric McHugh:

interesting, please someone world Jane. It's like an AI will

Eric McHugh:

read your social media. It's like, oh, did you know that in

Eric McHugh:

your top three, Spotify listens? You both listened to this one

Eric McHugh:

random artist? Oh, did you know this random artist has a concert

Eric McHugh:

coming up in the month halfway between both of you? Would you

Eric McHugh:

like me suggest this day with Jane. The more you're on our

Eric McHugh:

app, the smarter our AI gets, the better imagining you get so

Eric McHugh:

the line more likely, and you'll take it off. So what we want to

Eric McHugh:

do is be the app where everyone plans the date. So like, let's

Eric McHugh:

say hypothetically and the J an example of the concert, we want,

Eric McHugh:

we're going to do partnerships like taking baths or restaurants

Eric McHugh:

and places where people can just suggest the date plan everything

Eric McHugh:

that looks on both our calendars. And then that point

Eric McHugh:

of time, we would take a commission based on dates.

Host:

And virtual dates are also a part of this, right?

Eric McHugh:

So, we want to be one of the first apps in the VR

Eric McHugh:

system just so we're ready to go. And so let's say

Eric McHugh:

hypothetically you match with a user, you have the option to

Eric McHugh:

either have a FaceTime call, or if you want to be more

Eric McHugh:

comfortable, you can meet in virtual reality. But again, the

Eric McHugh:

goal is always to get that in all the data in real life. We

Eric McHugh:

don't want people just kind of wasting people's time just like

Eric McHugh:

chit chatting aimlessly for hours. It's like, no.

Host:

So the waitlist is open to sign up for the app, where

Host:

should listeners go?

Eric McHugh:

Dataing.io. And then you can just sign up for

Eric McHugh:

the waitlist, we are manually selecting new users first. So if

Eric McHugh:

you listen to this podcast to see Kate for this podcast, shoot

Eric McHugh:

our Instagram DM saying I came from the podcast and then we'll

Eric McHugh:

probably bump you up faster than everyone else.

Host:

Awesome. Well, Eric, any parting thoughts?

Eric McHugh:

Just be your authentic self. I'm the number

Eric McHugh:

one Eric in the world. So if you try to be me, you can't you're

Eric McHugh:

the number one you in the world. Yes, try to be you you can't and

Eric McHugh:

I think whatever the Creator God, the universe, whatever you

Eric McHugh:

want to call it. I think he blesses everyone with each

Eric McHugh:

individual with very specific gifts with the goal of being a

Eric McHugh:

service to the community. So the best way to be a service

Eric McHugh:

community is just be yourself and just be positive if you're a

Eric McHugh:

conscious creator. Don't take anything away from anyone and

Eric McHugh:

don't harm anyone and use it gets.

Host:

There you have it. You've all been listening to the number

Host:

one Eric in the world.

Eric McHugh:

Awesome dude, thank you so much, I had a blast. Your

Eric McHugh:

podcast is extremely well run. Yeah.

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