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Automation
Episode 5 • 28th October 2020 • From Tantrums to Triumphs • Think Legal, LLC
00:00:00 00:27:12

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In today’s episode we talk about how you can improve your customer experience through automating repetitive tasks.  However, it’s important to keep in mind that automating should never hurt customer experience.  It should be used to  help you spend time on tasks that bring more value to your customers.  Customer care should always come first. Always.

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