In this episode of Take-Away with Sam Oches, Sam talks with Jose Armario, CEO of Bojangles, the beloved North Carolina based franchise specializing in chicken and biscuits. Bojangles has grown to more than 800 locations but historically has struggled to expand beyond its Southeast roots — until now. Jose joined the podcast to talk about how the chain’s pared down menu focused on boneless chicken is helping Bojangles successfully enter new growth markets.

In this conversation, you’ll find out why:

• Status as a cult-favorite starts with the food 
• Strong execution is the foundation for robust expansion
• Go where your customers want you to go 
• The adoption of AI requires a careful balancing act 
• People don’t leave companies; they leave managers
• You can’t run restaurants from your computer 

Have feedback or ideas for Take-Away? Email Sam at sam.oches@informa.com.