Shownotes
In this episode of 'Bling Talks', we had the pleasure of speaking with Melanie Burke-Pohl, Senior Diamond and Fine Jewelry Luxury Sales at Diamonds Direct. Melanie shared her journey in the jewelry industry, starting from her retail management days at Service Merchandise to her current role at Diamonds Direct. She emphasized the importance of building relationships and providing excellent customer service, regardless of budget. Melanie also highlighted Diamonds Direct's unique position as a direct diamond importer, offering a personalized experience for customers. She discussed the company's strong community presence and its use of technology to improve follow-up and customer service. She also shared her personal promotion efforts through social media platforms like Facebook, TikTok, and Instagram. Overall, Melanie is proud to be a part of Diamonds Direct and is excited about the future growth opportunities in her role as a luxury jewelry salesperson.
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