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#238: AI has changed RevOps - here's where it failed, and how to fix it (Pasha Irshad)
Episode 2520th July 2026 • The B2B Playbook • Kevin Chen & George Coudounaris
00:00:00 00:55:25

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In this video, I sit down with rev ops expert Pasha and Adem to unpack why revenue is really an architecture problem, not a sales problem. We get into cutting through the AI noise, why your CRM ends up as a record of optimism, and what it actually takes to get sales, marketing, and success working as one unit.

We cover:

→ Why the hardest part of rev ops today is separating what's real from the AI hype

→ How stacking tools and methodologies on a broken operating system only compounds the mess

→ Why your CRM fills up with inflated pipeline and deals that advance on optimism

→ How misaligned incentives pull sales, marketing and success in different directions

→ The simple cataloging questions most teams still never ask their buyers

If you are a founder, rev ops leader or B2B marketer drowning in tools and dashboards but still can't get clean data or a straight answer on which accounts are actually in market.

Tune in and learn:

→ Why revenue is an architecture problem and what that changes about how you build your systems

→ Where AI genuinely helps in the sales motion and where it just makes better spam

→ How to spot the difference between real alignment and another meeting that changes nothing

→ Why marketing was never equipped to decide who's in market, and who should own it instead

→ Practical, bite size AI use cases that actually move the needle without a 90th operating system

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Timestamps:

00:00 Cutting Through The AI Noise Without Losing The Plot

00:55 Welcome Back: Rev Ops With Pasha Irshad

02:48 The Hardest Thing About Rev Ops Right Now

06:03 Chasing Tools Versus The Business Fundamentals

07:47 Why Revenue Is An Architecture Problem, Not A Sales Problem

09:33 Rev Ops Full Circle: Back To Commercial Management

14:24 Why Reps Default To Broken Habits Under Pressure

17:14 How Misaligned Incentives Break Sales And Marketing

20:41 Can Rev Ops Actually Fix This Or Just Champion It

32:22 One Source Of Truth That Everyone Muddies

36:12 Who Really Owns Deciding If An Account Is In Market

42:29 What It Takes To Get Back To Human Conversations

49:00 Cool Things Built With Claude Code And AI

52:36 Wrap Up And Thanks

S08 E38 - The B2B Playbook #b2b #b2bmarketing #revops #revenueoperations #gotomarket #b2bsaas #gtmengineering #crm #hubspot #demandgeneration

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