NASA Flight Surgeon, peak performance coach, and "Productivity MD" Dr. Ann Tsung explains how delegation makes financial sense and why efficiency means automating, delegating, and eliminating, talks about working within your "zone of genius", using an Eisenhower matrix, hiring a virtual assistant, obtaining the "5 Freedoms", and learning English from Full House, and shares her super relatable hobby as an Olympic weightlifter, as well as a few travel tips....if you’re headed to Antarctica.
Well, good morning, comm check. Sorry, just habit.
Stephanie Maas:So Dr. Ann, tell us a little bit about you and your background.
Dr. Ann Tsung:Yeah. Hi, everybody. My name is Ann Tsung. I am a physician and I'm playing in
Dr. Ann Tsung:emergency medicine also did a fellowship and anesthesia critical care. And I did another
Dr. Ann Tsung:fellowship in aerospace medicine. A my full time job is with NASA as their flight surgeon. So I
Dr. Ann Tsung:take care of astronauts through training, and then their mission. And then on the side, I work in the
Dr. Ann Tsung:emergency room and critical care, part time, productivity coaching on how to get people's time
Dr. Ann Tsung:back, and also a podcast show hosts of ItsNotRocketScienceShow.com. Everything I've ever
Dr. Ann Tsung:learned throughout the years.
Stephanie Maas:Wow, it sounds like a real loser. Your parents must be super disappointed.
Dr. Ann Tsung:Yeah, it's been, I mean, my mom has been telling me to be a doctor, since I was very
Dr. Ann Tsung:young.
Stephanie Maas:I did look through your background. And not only are your professional
Stephanie Maas:credentials, incredible, but the things that you do in your spare time as well. So I wore my
Stephanie Maas:glasses today, instead of putting in my contacts in an attempt to look smarter. So we'll see how
Stephanie Maas:that executes.
Dr. Ann Tsung:You look amazing. You look amazing.
Stephanie Maas:So you have this incredible background, I heard you kind of say in passing,
Stephanie Maas:you were told to be a doctor from when you were little. Walk me through that journey a little bit.
Dr. Ann Tsung:I was born in Taiwan moved to from Taiwan to Houston when I was nine. And yes, like,
Dr. Ann Tsung:you know, in the Asian culture, being a physician, or lawyer, as a very, like it's prominent in that
Dr. Ann Tsung:culture for parents who want their kids to, you know, go towards those professions, became a
Dr. Ann Tsung:physician, at that time already being in Houston, when I went to visit the Space Center, I already
Dr. Ann Tsung:know that I was interested in space. And no matter what specialty or what profession, I ended up
Dr. Ann Tsung:going into, I was going to work for NASA. And then third year medical school. That's when I was
Dr. Ann Tsung:studying at borders, but didn't want to study anymore. So I googled space doctor. And that's
Dr. Ann Tsung:when I came about, like this whole new world of aerospace medicine, fellowship training. And I
Dr. Ann Tsung:went down that route, essentially, I was always good at planning and visualizing the future. But
Dr. Ann Tsung:in terms of learning productivity, I wish I had known this like maybe elementary middle school
Dr. Ann Tsung:high school, I didn't learn this until residency or as an emergency medicine. When I learned about
Dr. Ann Tsung:Tim Ferriss, Tony Robbins, and kind of took me down that road of efficiency, maximal efficiency
Dr. Ann Tsung:that 80/20 rule. In general, my superpower is efficiency, I've always been able to achieve what
Dr. Ann Tsung:I actually set my mind to. And I realized that that's where I want to take it like I want to, you
Dr. Ann Tsung:know, not only do my main job, I would love to share in my knowledge about how to elaborate your
Dr. Ann Tsung:time. So you can spend that doing what you love and spend it with your loved ones.
Stephanie Maas:It think it's common in practice, regardless of what your practice is that you know,
Stephanie Maas:time is money, your most valuable asset is time. So you mentioned specifically about coaching folks
Stephanie Maas:on really how to spend your time when they come to you or when you talk to folks, what would you say
Stephanie Maas:is the biggest time mistake you see people making.
Dr. Ann Tsung:I would say it would be doing things that you could be paying others to do less
Dr. Ann Tsung:than your current hourly rate, the leverage other people's time you automate it, you delegate it,
Dr. Ann Tsung:you'll eliminate it. For example, think about your hourly rate. And if you can pay somebody to help
Dr. Ann Tsung:you with housework, if your hourly rate is more than that, then go ahead and pay somebody to help
Dr. Ann Tsung:you with that. And so those are things that I pay for, and I can come down from work be, you know, I
Dr. Ann Tsung:can do things in my zone of genius. For me, my zone of genius is planning is talking to people is
Dr. Ann Tsung:coaching is working on the medicine. So my zone of genius wouldn't be utilized. If I was in the
Dr. Ann Tsung:medical room equipment room, that wouldn't be my zone of genius. So what is your zone of genius?
Dr. Ann Tsung:What is your ultimate goal? Like? What freedoms are you trying to achieve like time freedom,
Dr. Ann Tsung:location, freedom, emotional freedom, vitality, freedom, like for health, and then you worked out
Dr. Ann Tsung:you chopped down to perhaps a three year goal, one year goal than 90 Day goal. And once you have a
Dr. Ann Tsung:focus of the 90 day goal that you would like to achieve, then you have a plan on essentially
Dr. Ann Tsung:creating SMART goals very specific time base for the week. But once you figure that out, then
Dr. Ann Tsung:you're not distracted by the other little things that you feel like you need to control. Because
Dr. Ann Tsung:there are things that you can outsource to other people who can do a way better than you way faster
Dr. Ann Tsung:than you, for example, social media marketing, ads creation, or even just putting things in Excel
Dr. Ann Tsung:sheets. It's a micro step process. But once you can leverage other people, then you will free up
Dr. Ann Tsung:more time to work on your five goals and the focus things that move the needle towards your freedom
Dr. Ann Tsung:and not just doing things to be busy to check things off. So that's why I feel so passionate
Dr. Ann Tsung:about it. But I wanted to share this everything. I've learned that because when people get more
Dr. Ann Tsung:time freedom, it allows them to do the things that makes them happy. We're always stressed for time.
Dr. Ann Tsung:And when we can prioritize correctly, then we're not going to be missing out on time with our loved
Dr. Ann Tsung:ones, essentially. And this is why I do what I do.
Stephanie Maas:Absolutely. You talk about prioritizing tasks through the Eisenhower matrix.
Stephanie Maas:Tell me a little bit about that.
Dr. Ann Tsung:Yeah, absolutely. I use that all the time. On days, especially on days, I'm
Dr. Ann Tsung:overwhelmed. So the Eisenhower matrix was developed from President Eisenhower, there's one
Dr. Ann Tsung:side on top, it will be like, urgent, not urgent. And then on the other side, it is important and
Dr. Ann Tsung:not important. The top left quadrant is the urgent and important. And that's where you don't want to
Dr. Ann Tsung:be, you don't want to be rushed. Things that belong there are family emergencies, and medical
Dr. Ann Tsung:emergencies. And some people say it would be like time sensitive items that you're working on. Like
Dr. Ann Tsung:say at work, like say the International Space Station is somehow is in jeopardy or the crew is
Dr. Ann Tsung:in jeopardy, that would be important and urgent, though, you want very few things to being there.
Dr. Ann Tsung:On the top right quadrant, if you're looking at it is the not urgent but important item. And that's
Dr. Ann Tsung:where you want to spend most of your time on, say, a big project that you're working on with a
Dr. Ann Tsung:deadline, like two or three weeks out, but you have time to work on it. You want to be, say
Dr. Ann Tsung:creating experiences or date nights with your spouse or your children and take each child out to
Dr. Ann Tsung:experience separately to connect. I think that's important. It's not urgent, but it's important.
Dr. Ann Tsung:Looking down and left. It is urgent, but not important. So those are items that people are
Dr. Ann Tsung:requesting things from you, and it seems urgent to them. But really, it can wait, a lot of times we
Dr. Ann Tsung:have this inner an easiness that we just want to respond right away. So then what the minute they
Dr. Ann Tsung:ask, or we have our notifications and that Outlook or email on all the time, and every time it pops
Dr. Ann Tsung:in, you want to respond right away because of fear of missing out. And actually, a lot of those
Dr. Ann Tsung:things are urgent to other people and maybe lead to us. But really it's not that important. The
Dr. Ann Tsung:bottom right? Is the not urgent and not important, as should be eliminated. Right? So those are
Dr. Ann Tsung:things like checking social media mindlessly. And I'm all for you know, winding down watching TV,
Dr. Ann Tsung:Netflix, but if you're doing that, in place of doing things that move the needle or
Dr. Ann Tsung:procrastinating that I will say that's a non important and not urgent task. Once your energy is
Dr. Ann Tsung:brought down, then you cannot work in your zone of genius, which is the important but not urgent
Dr. Ann Tsung:task.
Stephanie Maas:Absolutely. Thank you for walking me through that.
Dr. Ann Tsung:I would bring up also regarding delegation, we talked about delegation, in terms
Dr. Ann Tsung:of how about hiring house managers. And I would like to talk about the only the other huge help is
Dr. Ann Tsung:I had was my virtual assistant, my virtual assistant does everything from business to
Dr. Ann Tsung:personal, I'm leveraging his time to basically put something on a PDF or a slide or website and
Dr. Ann Tsung:putting in numbers in Excel, my time is used to go in there to the Excel to analyze it. That's my
Dr. Ann Tsung:Zone of genius, little things that once you hire a virtual assistant, you start realizing how many
Dr. Ann Tsung:things that you get annoyed that you don't want to do. And you just outsource it to them. Like they
Dr. Ann Tsung:can do all of it.
Stephanie Maas:And of course, I can hear people the audience go, oh, that must be nice, because
Stephanie Maas:she makes all this money. She can afford it all these things. But that's that's what it is. It's
Stephanie Maas:the catch. 22 is your time is freed up to do all the things that make you the most amount of money
Stephanie Maas:instead of having to split your time on things that are better served elsewhere. Yeah. Okay. So
Stephanie Maas:sometimes when we talk with folks that just have this on believable, over achieving presence, and
Stephanie Maas:what they've accomplished, what they're doing, how they're doing it, it can almost make you
Stephanie Maas:unrelatable and that I mean, I feel like on some days, it's a miracle that I brush my teeth every
Stephanie Maas:day. So in the spirit of making you very relatable, What are you not good at?
Dr. Ann Tsung:Oh, letting go of control, it's always a work in progress. Because I'm very I mean
Dr. Ann Tsung:maybe in medicine and maybe that's why because you know drug dosages, it's in milligrans, I want it,
Dr. Ann Tsung:I'm very meticulous. It's letting go of control and doing things that that really matter in the
Dr. Ann Tsung:long run. But it's a work in progress.
Stephanie Maas:What do you do for fun?
Dr. Ann Tsung:Regularly? I do Olympic weightlifting.
Stephanie Maas:Yea that sounds super fun.
Dr. Ann Tsung:I mean, I've been doing it since our emergency medicine residency and I love it. I
Dr. Ann Tsung:think it's it's been almost 10 years. I started with more of our CrossFit type workouts started
Dr. Ann Tsung:learning Olympic weightlifting. And for those of you guys who don't know Oh, it's more. It's like
Dr. Ann Tsung:snatches cleans and jerks, plus, you know, a lot of front squats, back squats, deadlifts, etc, as
Dr. Ann Tsung:training for it. And I just I don't do any cardio anymore. And I just love the feeling of like,
Dr. Ann Tsung:flexibility core strain, I don't need anyone's help carrying my 50 Plus pound luggage. When I go
Dr. Ann Tsung:trekking in the mountains, I could carry my own pack because I got the 60 pounds, and that's fine.
Dr. Ann Tsung:And I like the feeling afterwards. And it's efficient, I can get done really fast and an hour
Dr. Ann Tsung:and the burn it's gonna continue on. And it's for longevity as well because it'll keep my bow strain
Dr. Ann Tsung:and bone density, muscle strength and bone density high as high as possible. And then other things I
Dr. Ann Tsung:do for fun cooking, but I don't like prepping and only cooking certain things but not regular
Dr. Ann Tsung:cooking. So I love like special things. I love sourcing, authentic ingredients, things that you
Dr. Ann Tsung:can't get. Unless it's like from that country like special Italian like Parmesan Reggiano from the
Dr. Ann Tsung:red cow olive oil that's harvested last season. Marcona almonds, I love like culinary delights.
Dr. Ann Tsung:And then the other part is traveling sharing experiences with my child. And also with my
Dr. Ann Tsung:husband and myself to like, Anywhere. Anytime I get a chance I would like just take off and
Dr. Ann Tsung:travel. And we've taken our eight month old on two plane trips, and I think two or three road trips
Dr. Ann Tsung:already. And two hikes when he was 10 weeks old. So yeah, just creating experiences.
Stephanie Maas:Who is somebody you've always wanted to meet, but haven't yet.
Dr. Ann Tsung:I would love to meet Jay Shetty. I listened to his his podcasts a lot his teaching,
Dr. Ann Tsung:you know, in terms of authenticity, his message has a lot of great content and tips for emotional
Dr. Ann Tsung:intelligence. And I feel like if we can be done like a mug, high emotional intelligence, then no
Dr. Ann Tsung:matter where we are in life, or what life throws our way we can handle it and will actually become
Dr. Ann Tsung:stronger from it.
Stephanie Maas:What book are you reading right now are listening to.
Dr. Ann Tsung:I just finished "what happened to you" by Oprah and talks about the childhood trauma
Dr. Ann Tsung:and why people could be acting the way they're acting. And instead of saying, Why are you doing
Dr. Ann Tsung:that? Why do you do this, but instead ask what happened to you, because a lot of times it can be
Dr. Ann Tsung:traced back to infancy stage, from then Nick Nicola. Abuse, etc. And that's why they act the
Dr. Ann Tsung:way they act. And this is a different approach to treating.
Stephanie Maas:So do you think you'll spend your entire career as a traditional doctor?
Dr. Ann Tsung:No, no, no, I don't think so. I think and they, and I'm hoping to achieve the five
Dr. Ann Tsung:freedoms. And two, so the five animals again is time freedom to be able to change, you know, work
Dr. Ann Tsung:my schedule, location, freedom, or location agnostic, I could work anywhere, anywhere in the
Dr. Ann Tsung:world, really, emotional freedom, that's where I want to be in terms of emotional intelligence, and
Dr. Ann Tsung:having the capacity to take on anything in life, vitality, freedom. So in terms of longevity, and
Dr. Ann Tsung:financial freedom, of course. So it's always working towards that goal. And I want to be able
Dr. Ann Tsung:to control my own time, I definitely want to do medicine, on my own time. So it's not like full
Dr. Ann Tsung:time, like I need it to survive, but on my own time, to practice to provide value, and also do
Dr. Ann Tsung:coaching to help create time for other people, and to travel the world, with my one son and more kids
Dr. Ann Tsung:to come and to share and teach them through experiences, like going somewhere to do some sort
Dr. Ann Tsung:of volunteer work in a different country to actually travel and track and experience the
Dr. Ann Tsung:hardship of going up on altitude to track for like hours a day to be on the coal to carry their
Dr. Ann Tsung:packs, etc. To survive. Those are the things I want to create down the line.
Stephanie Maas:What is, and this is a kind of a silly question, but I like asking anyway. What's
Stephanie Maas:like a little known fact about you that not very many people know.
Dr. Ann Tsung:I don't know this, people know or don't know. But English is my second language. And
Dr. Ann Tsung:I actually had to learn English I didn't. I was an ESL until middle school. And I actually didn't, I
Dr. Ann Tsung:had to use a dictionary but one of those electronic dictionary that you type in one word to
Dr. Ann Tsung:translate. I will use that all the time in middle school in order to read books. So I wasn't able to
Dr. Ann Tsung:get out of an ESL English as a Second Language Program. I didn't go into regular classes until I
Dr. Ann Tsung:was in seventh grade.
Stephanie Maas:Wow, that had to be difficult.
Dr. Ann Tsung:I think it was initially because when I first came, I was nine years old. I took
Dr. Ann Tsung:English classes in Taiwan and Sesame Street with Sesame Street for seven years wasn't enough and I
Dr. Ann Tsung:was very shy. So I spoke a few words and I had you know, friends who are only Chinese and we spoke
Dr. Ann Tsung:Chinese only Mandarin, and it was during a competition and middle school, that the more books
Dr. Ann Tsung:you have You need to go and answer questions in the library, you get points and whoever wins gets
Dr. Ann Tsung:like a prize and that was competitive. So I wanted to win. So I read books, like voraciously in sixth
Dr. Ann Tsung:and seventh grade up to like the 10th and 12th grade level, but I did it by, you know, started
Dr. Ann Tsung:lower, of course, and I did it by translating, almost like every sentence had a few words, and it
Dr. Ann Tsung:just learned English that way. And Full House.
Stephanie Maas:Full House, that's great. Oh my gosh, that's awesome. Okay, so this is just a
Stephanie Maas:personal question. I'm curious about you went to Antarctica. So my son loves penguins. So my bucket
Stephanie Maas:list is to take him. I mean, he wants the real penguins. I want to take him to Africa. I've
Stephanie Maas:looked into some and now look, I hate the cold. So this is not going to be we're not going to be
Stephanie Maas:trekking anywhere. I'm not playing around. I'm gonna get off of something warm, walk around, take
Stephanie Maas:some pictures and then get back on to something work. So what advice would you give knowing I want
Stephanie Maas:to go to Antarctica?
Dr. Ann Tsung:Um, let me think. Yeah, so for those of you don't know, I went to Antarctica as
Dr. Ann Tsung:part of the aerospace medicine program when University of Texas Medical Branch Galveston and
Dr. Ann Tsung:you go there to learn remote medicine, just like when the astronauts go into space and the space
Dr. Ann Tsung:station's remote medicine, telemedicine. So I was there for a month. It was summer. And McMurdo. So,
Dr. Ann Tsung:I would say if you want to go to Antarctica, number one, it's not as cold as winter in the
Dr. Ann Tsung:Midwest, when it's summer.
Stephanie Maas:Okay, so go in the summer, okay.
Dr. Ann Tsung:And it's maybe 30s, unless you're on the south pole can be colder. But it's yeah,
Dr. Ann Tsung:it's like 30. Sometimes there's Windchill sometimes, of course, there's snow storm, there's
Dr. Ann Tsung:like, but it's not like negative. So it's doable, because we do it here in the Midwest. And so it
Dr. Ann Tsung:depends on where you want to go. You can go from Christchurch, New Zealand. Or you can go from
Dr. Ann Tsung:Oshawa, I believe as well South America. And you could go to the McMurdo Station and the in the US
Dr. Ann Tsung:side. Or you can pay a little more, you can go to South Pole, but the penguin sightings a lot of it
Dr. Ann Tsung:is that McMurdo Station from when I was there, and when the ice starts melting, I believe it was like
Dr. Ann Tsung:January, February, later on, that's when they see the penguins come out. And then the penguins. I
Dr. Ann Tsung:mean, we saw, we saw seals, and I believe we saw occasional penguins when they started warming up.
Dr. Ann Tsung:But I know later on, you'll see penguins like within the base, just roaming around, not scared
Dr. Ann Tsung:of people at all. That would be so cool. Yeah, just oh, one of the warm tie, and specifically
Dr. Ann Tsung:asked them for penguin sightings. And I know there's other bases, too, that is close to the
Dr. Ann Tsung:water. So it may be a different timing in terms of when you can see wildlife. But it's not that cold.
Dr. Ann Tsung:It's not like I'll just dress warmly dressed like it's for the Midwest. If you go to the summer,
Dr. Ann Tsung:you'll be fine.
Stephanie Maas:Okay, noted. Thank you. All right. Anything else as we head to the end of our time
Stephanie Maas:together?
Dr. Ann Tsung:Yes, I would say one big takeaway I want you guys to take you know to get from this
Dr. Ann Tsung:whole thing is to please leverage your time. Think about your hourly rate. And think about what
Dr. Ann Tsung:you're doing. If you can outsource that to somebody else, like a house manager to do your
Dr. Ann Tsung:dishes, fold your laundry, your proper you then outsource it. So you can work on creating your
Dr. Ann Tsung:five goals for your life, your year, your 90 days. So think about that. And then think about hiring a
Dr. Ann Tsung:virtual assistant as well. Reach out to me at Tsu and GANN md@gmail.com. Also, if you need my help
Dr. Ann Tsung:to kind of assess your five goals for your life, I am offering a 60 minute complimentary coaching
Dr. Ann Tsung:call that you can schedule with me. You can go apply at Anne Sung md.com. That's n sang md.com go
Dr. Ann Tsung:through the questions. There's a Calendly link at the end, you can book a call with me one hour, the
Dr. Ann Tsung:space is very, very limited because I do work full time. And then the last thing is that if you would
Dr. Ann Tsung:like to check out the podcast you can go to It's not rocket science. show.com I'm on all the social
Dr. Ann Tsung:media, Instagram, Facebook, they're all and sung MD A n n t S u n g MD and feel free to check me
Dr. Ann Tsung:out. Also YouTube as well. You can see me in person, see what this and lots of ways to reach me
Dr. Ann Tsung:if you need help.
Stephanie Maas:Awesome. Thank you so much. I really appreciate your time. And just the
Stephanie Maas:opportunity to get to know you are truly inspiring. It was really great to see some of
Stephanie Maas:their realness and really appreciate you being here. Thank you.
Dr. Ann Tsung:Yeah, thank you so much, Stephanie for having me on The Action Catalyst. I love our