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#21: Loyalty Lessons from Australia
Episode 216th February 2020 • Let's Talk Loyalty • Paula Thomas
00:00:00 00:34:41

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AI platforms are changing how customers discover brands.

Phaedon is leading the discussion on what this fundamental shift means for loyalty leaders like you.

Sign up for their live session at loyaltyinsiders.com.

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Australia is renowned as a sophisticated market when it comes to loyalty - and who better to talk us through it than Sarah Richardson - Chairperson of the Australian Loyalty Association. Sarah has an extensive career that spans over twenty years in direct marketing, CRM and also strategic loyalty programmes on both the agency and client side.

Sarah now operates her own consultancy firm and loves to bring together the loyalty community in key cities in Australia to share ideas, training and inspire each other.

Show Notes:

https://www.linkedin.com/in/sarah-richardson-47852155/

https://www.australianloyaltyassociation.com/

https://www.sciensa.com.au/

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