When it comes to our businesses, processes and systems might not be everybody’s love language. But that’s why we have this amazing community of online service providers to lean on to create the clarity and ease in our business that helps us thrive. 

I had the opportunity to chat with fellow OBM Shay Howard in October, and I loved learning about her story, and how it informed her perspectives in her service-based business.

Shay is a mom and wife who lives in Northern Colorado. She left her career as a high school counselor after having her daughter in August of 2021 and is now a Director of Operations, Online Business Manager, and Dubsado specialist. Shay partners with female creatives who are in a stage of growth to help streamline their business with operations, systems, and strategic planning.

When she is not serving her clients, you’ll find Shay spending time with her daughter and husband, playing fetch with the dogs, lifting at her local CrossFit gym, or visiting her family’s ranch in South Dakota. We got to chat a little bit about the similarities between weightlifting and business… you’re going to love that conversation. She also shares insights to help get aligned with your mission, vision, and values while offering an exceptional client experience that infuses energy and ease into your business. 

Make sure you scroll down to the bottom to access the links and connect with Shay!

 Highlights from this Episode

We talk about:

• Having outside interests and commitments help shape our mindset and perspective with our own business

• Surrounding ourselves with the people in business who help ground us and help us shift and protect our energy and move in the right direction for our business.

• Becoming confident about the client experience you’re offering

• Creating ease for yourself and your clients through specific processes

• The 4 phases of a strong consumer process to create a clear timeline and clarity for your clients and customers

• Streamlining your processes to suit your business and recognize what works for you, your lifestyle, mission, values, and bandwidth

Connect 

Website:  www.shayhoward.co

Email: shayhowardllc@gmail.com 

Instagram/Facebook: @shayhoward.co

Links 

Work With Shay https://www.shayhoward.co/services

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