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Victoria Stilwell on reactive dogs. A force-free guide to reactivity, trust and real life training
Episode 328th March 2026 • The Yappy Hour • Yappily
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Victoria Stilwell on reactive dogs, force-free training and the Reactivity Zones Approach

In this episode of The Yappy Hour powered by Yappily, Nathan Dunleavy is joined by world-renowned dog trainer, author, educator and TV presenter Victoria Stilwell.

Known for It’s Me or the Dog, The Dog Academy, the Victoria Stilwell Academy and Positively, Victoria has helped shape modern dog training across the world. In this conversation, she shares her compassionate and practical thoughts on one of the most emotionally charged topics for dog guardians: living with a reactive dog.

Together, Nathan and Victoria explore what dog guardians often misunderstand about reactivity, why so many people feel shame and isolation when their dog struggles in public, and how Victoria’s Reactivity Zones Approach offers a force-free, real life framework built around safety, trust, choice and predictability.

They also discuss the difference between the comfort zone, tolerance zone and discomfort zone, how to recognise subtle signs of stress before barking and lunging happen, and why progress with reactive dogs is rarely linear.

This episode is packed with hopeful, humane guidance for anyone supporting a reactive dog or working in force-free dog training and behaviour.

In this episode, you’ll learn:

  1. What reactivity really is and what dog guardians often get wrong
  2. Why reactive behaviour is not the same as disobedience
  3. What the Reactivity Zones Approach is and how it works
  4. The difference between comfort, tolerance and discomfort zones
  5. Why choice and agency matter for dogs’ emotional wellbeing
  6. How to use practical tools like emergency U-turns and body blocking
  7. Why management is not failure
  8. What resilience looks like beyond obedience
  9. How to stay compassionate with yourself while supporting a reactive dog

About Victoria Stilwell

Victoria Stilwell is an internationally respected dog trainer, author, educator and television presenter best known for It’s Me or the Dog. She is the founder of the Victoria Stilwell Academy and Positively, and is widely known for championing force-free, humane dog training methods.

Resources mentioned:

Positively

Victoria Stilwell Academy

If you enjoyed this episode, please follow The Yappy Hour, leave a review, and share it with a fellow dog parent or guardian.

Find ethical dog trainers and behaviourists on Yappily

https://yappily.co.uk

Need help with a reactive dog?

If you're struggling with reactivity, fear or behaviour challenges, you can find ethical, qualified dog trainers and behaviourists through the Yappily directory:

https://yappily.co.uk/find-a-dog-behaviourist/

Follow The Yappy Hour for more conversations about dog behaviour, training and welfare.

Transcripts

Speaker:

The Yappy Hour With Nathan Dunleavy:

Hello and welcome back to the Yappy

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Hour, powered by Yappily, I'm your

host, Nathan Dunleavy, and today, wow,

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this is a bit of a pinch me moment.

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I'm joined by someone who has

shaped modern dog training

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across the world, the incredible.

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Victoria Stilwell, you'll know her

from her TV work, including It's

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Me Or The Dog, and most recently,

The Dog Academy on Channel four.

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She's an internationally respected

trainer, educator, author, and the

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founder of the Victoria Stilwell Academy.

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In today's conversation, we are

digging into something truly

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game changing for pet parents.

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Living with reactivity.

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Victoria's reactivity zones approach

a modern force free framework

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that goes beyond traditional.

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Desensitization counter conditioning

and focuses on safety, trust,

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choice, and real life living.

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If you share your life with a reactive dog

or love, someone who does this episode is

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full of real hopeful guidance that meets

both dogs and guardians where they are.

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So grab a cup of tea, settle

in, and let's get started.

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Victoria Stilwell,

welcome to the Yappy Hour.

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How are you doing?

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Victoria Stilwell: I am good

and I'm so pleased to be here.

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The Yappy Hour With Nathan Dunleavy:

I'm so excited to chat with you and

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I'm so pleased you're, you've come on.

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So thank you for your time.

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Victoria, before we get into the deep

stuff, how are you arriving today?

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What's life been like

for you at the moment?

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Victoria Stilwell: Busy as usual.

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Yes.

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I mean, I'm traveling a

lot and just working hard.

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It's a lot of developing courses,

writing academy work not necessarily

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so much field work as I call it right

now, which is always what it's like

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over Christmas and in the wintertime and

it's always by, by the end of February.

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I'm like, I just need to get out there.

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So, you know, it's, it's good.

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It just, it's busy.

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The Yappy Hour With Nathan Dunleavy: I

am pleased to hear that, and I'm gonna

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be meeting you again at the end of March.

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You're coming back to the uk.

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You are in the States

at the moment, are you?

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Victoria Stilwell: Yes.

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The Yappy Hour With Nathan Dunleavy: Yeah.

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Victoria Stilwell: Southern United States

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The Yappy Hour With Nathan Dunleavy: Yeah,

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Victoria Stilwell: have

done for many years.

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In fact, I came back to England

to film It's me or the dog.

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The Yappy Hour With Nathan Dunleavy: yeah

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Victoria Stilwell: and I really

started my training life in

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London and then Manhattan.

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The Yappy Hour With Nathan Dunleavy: yeah.

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Victoria Stilwell: baptism of

fire that was, yeah, so I come

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back and forth, but I'm excited.

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It's the emotional wellbeing in Animals

Conference run by Andrew Hale, who

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The Yappy Hour With Nathan Dunleavy: Yeah.

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Victoria Stilwell: adore and you

are gonna be there and I'm so glad.

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I'm so excited.

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The Yappy Hour With Nathan Dunleavy:

I'm so excited as well.

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Got to meet you at ABK last

summer, so get to see you again

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and you've come on the podcast.

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So we're gonna have

such a great chat today.

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Victoria, you've had an incredible

career, books, tv, global teaching.

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We touched on it just for the

show just then, but did you

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ever imagine dog training with

take you to where you are now?

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Victoria Stilwell: No, never, ever.

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I mean, was content to be

a dog trainer in Manhattan.

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I had a good business there.

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Dog trainers of New York, it was called.

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then when I moved out to New Jersey,

we had dog trainers of New Jersey

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and dog trainers of New York.

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So it was, and we did, we

did private one-to-ones.

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So there were no group classes.

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And it was myself and my business partner.

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And really after a while,

we didn't have to advertise.

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And by the, when I say advertising,

this is before social media.

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Right.

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media advertising, this means boots on the

ground going and putting up your flyers

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at pet shops and veterinary surgeries.

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And that's, that's what we had to do.

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But word of mouth spread very quickly.

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So after a while we didn't have to

advertise because we had so much work.

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The Yappy Hour With Nathan Dunleavy:

Amazing.

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Excuse me.

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That's absolutely amazing.

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Victoria, you've influenced so

many pet parents across the world.

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What still excites you

about the work that you do?

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Victoria Stilwell: But I don't think

our work is ever done because we're

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still learning so much more about dogs.

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And as you know, behavioural science

and cognitive science evolves.

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We learn more.

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That's what excites me and.

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fact that there's, you know, every day

the reason why we are so busy, there

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are new people and new dogs and people

that need help, either helping to raise

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their dogs or helping if there's, or,

or needing us if there is an issue.

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So even though I don't do private training

anymore, I will do the odd occasional one.

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And I also consult with shelters

as well to help them there.

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yeah, it's it, it always, I don't know,

learning about dogs, continuing working

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with dogs, seeing when things just,

know, you go and you do a session and

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you come out and you go, oh my gosh,

I just, that dog just learn something.

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That person just learn something.

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They're better off because

of what we just did.

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That is why this job is so amazing.

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'cause it's never the same.

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It can be challenging.

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So it keeps you on your toes.

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The Yappy Hour With Nathan Dunleavy:

It does.

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Victoria Stilwell: And it can

be really emotionally draining,

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but it's also really rewarding

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The Yappy Hour With Nathan Dunleavy: Mm.

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Brilliant.

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Thank you so much.

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So we're gonna be moving on to our first

topic of this evening, and that's what

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do guardians get wrong about reactivity?

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So when you think about the average

guardian living with a reactive

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dog in inverted, what do you feel

is the biggest misconception or

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misunderstanding that they start with?

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Victoria Stilwell: blaming the dog

or thinking that the dog's being

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nasty or dominant or controlling.

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And I understand why I'm not blaming them.

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I understand why, because reactivity can

be scary, overwhelming, embarrassing.

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so I understand why people

think that about their dogs, but

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The Yappy Hour With Nathan Dunleavy: Mm.

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Victoria Stilwell: it's

putting blame on the dogs.

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The Yappy Hour With Nathan Dunleavy: Yeah.

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Victoria Stilwell: biggest mistake.

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The Yappy Hour With Nathan Dunleavy: Yeah.

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It must be, like you say, living with,

there's a, I hate that word, reactivity

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because there's so many reasons why a

dog could be reactive, nervous, anxious,

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you know, so it's hard when you, you

all get banded in that same bracket.

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Isn't that.

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Victoria Stilwell: Yeah, it really is.

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So that's why that label from the dog,

we, we still use that verbiage though.

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You're not gonna stop guardians.

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We call guard owners, guardians.

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You're not gonna stop

guardians from using it.

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And you're also not gonna

stop trainers from using it.

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'cause it's a, actually a really good

word to describe what we're seeing.

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The Yappy Hour With Nathan Dunleavy:

Yeah, that's it.

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And it's the word that most guardians

are more familiar with as well.

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Victoria Stilwell: Yeah, yeah,

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The Yappy Hour With Nathan Dunleavy:

Brilliant.

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Victoria Stilwell: it's easier

than saying, I am seeing a dog

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that is showing reactive behaviour.

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That's why you just say, oh yeah.

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In my case, it's a reactive dog.

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Easy.

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Done.

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The Yappy Hour With Nathan Dunleavy: Yeah.

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Why do you think reactivity carries

so much shame for the dog guardians?

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Victoria Stilwell: It's a very active,

of the time, very loud behaviour.

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And I think that there's a stigma on that.

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So people will at people that are

having issues with their dogs,

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walking their dogs down the road.

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And I know a lot of people that have dogs

that are displaying reactive behaviour.

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Get shouted at a lot, you know,

keep your dog under control.

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the poor person is desperately

trying to do that the dog is going

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full cujo at the end of their leash.

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it's, it's really difficult.

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And so are struggling and I think

if there was less judgment and more

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understanding of like, Hey, I see you're

going through something really difficult.

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I, I'm not gonna pass judgment.

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I'm gonna walk on by really quickly,

or I'm going to go in the other

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direction, or to help people that

do have dogs that are showing this

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behaviour, we'd all be much better off.

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But there is a stigma to it.

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'cause who wants to be out

of control with their dog?

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Especially if it's a large dog.

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If it's a small dog, other people laugh.

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Oh, look at that shit.

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Wow, what isn't that funny?

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The Yappy Hour With Nathan Dunleavy: I.

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Victoria Stilwell: If

it's a large dog, right?

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If it's a large dog, people are like,

oh, huh, you can't control your dog.

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Why do you have a dog?

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Keep your dog under control.

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That's why it's embarrassing.

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The Yappy Hour With Nathan Dunleavy: Yeah.

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And the, the bigger dogs, they,

they like the smaller dogs.

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It it, like you said, it's laughter

upon, but it needs to be taken seriously.

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If like a, if a dog like bites,

it's just the same as the All

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dog bites count, don't they?

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Victoria Stilwell: Yes.

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And if, if you've got a any dog

that's frustrated or agitated,

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nervous or fearful or overwhelmed,

and you're laughing at that, I mean,

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well, the behaviour might look quite

comical in a little chihuahua that's

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taking on a person or a massive dog.

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Oh, yeah.

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You know, and as a chihuahua

guardian of my beautiful girl

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who recently passed away,

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The Yappy Hour With Nathan Dunleavy:

Oh, yeah.

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Victoria Stilwell: I understand that.

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Oh, they're so cute.

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And look at that.

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The Yappy Hour With Nathan Dunleavy: Yeah.

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Victoria Stilwell: it's really upsetting.

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you know what that dog's going

through or at least you have an idea

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of what that dog's going through

and that's no laughing matter.

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The Yappy Hour With Nathan Dunleavy:

I often say that my, I shouldn't

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say, but my chihuahuas think they're

rottweilers, but they're just so, I

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love them and I'm a Chihuahua dad and

a toed dad now, but like, they've just

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got so much character and bravado and

zest and, and they just get mis they

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get misinterpreted and like people Yeah.

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They always get a bad rep.

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Victoria Stilwell: always, always, and

look, I mean, if you're that small,

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that's quite, that's terrifying.

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The world is very big.

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And so sometimes you've

gotta say, Hey, I'm here.

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You gotta shout a bit to

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The Yappy Hour With Nathan Dunleavy: Yeah.

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Victoria Stilwell: here, or I'm

uncomfortable, or I don't feel

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great and you need to be heard so.

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I mean, I do, but I, I agree.

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I think chihuahuas are

very emotional dogs.

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The Yappy Hour With Nathan Dunleavy:

Hi dust.

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Victoria Stilwell: large.

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The Yappy Hour With Nathan Dunleavy:

They do listen, right.

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Victoria, we're gonna be moving on to our

next section, which is introducing the

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reactivity zones approach, RZA in bracket.

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So we're gonna be explaining

it all and what it's all about.

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So this is exciting.

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So for those hearing about the reactivity

zones approach for the first time,

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could you explain what it actually is

in simple everyday language, please.

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Victoria Stilwell: Oh my gosh.

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I do, you know, when you send me this

question, I'm like, how do I explain it

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in a c How do, how am I succinct about it?

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Okay.

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It is an approach that sends us

the dog in comfort that does not

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rely on setups or exposure finds

where the jaw dog is joyful.

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Builds upon it.

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It's an approach where we work

with the dog regardless of what is

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happening in the world around us.

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And it is designed for the

real world because we know that

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the real world is complicated.

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We can't always do setups.

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We are going to be encountering

difficult situations.

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Now remember, my training

journey starts in London and

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then it continues in Manhattan.

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are two really overwhelming environments,

and it was from there that even though

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I'd a lot of DSEC for many, many years,

you can see it on my show and loved DSCC,

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I, there was more needed and that's why

this has kind of been simmering for a

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long time and now being able to it out.

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That, that's been a labor of love for me.

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But yes, that's it in a nutshell.

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I dunno if it describes it

very well, but it's, that's it.

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The Yappy Hour With Nathan Dunleavy:

No, I love it.

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And just for our listeners or viewers

watching DS, C'S desensitization

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and counter condition, isn't it?

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Victoria Stilwell: yes.

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The Yappy Hour With Nathan Dunleavy:

Yeah, no, no, it's all good.

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So you talk about free zones, there's

the comfort zone, the tolerance

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zone, and the discomfort zone.

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Can you walk us through each one and

what that looks like in real life?

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Victoria Stilwell: Yes.

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So three really easy words,

trainers, especially trainers that

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have received a lot of education.

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They know what they're talking

about when they're talking about

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desensitization and counting conditioning

and what the dog's going through.

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It's really hard though clients to get it.

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So when you distill it down.

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Into three zones of this

is the dog's comfort zone.

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This is where your dog is joyful,

where they can do what they want to

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do and feel very comfortable doing it.

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This is where the dog has

more agency, more choice.

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You are less of a factor the dog

has more choice and freedom to do

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what they're really good at doing.

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the comfort zone.

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And

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The Yappy Hour With Nathan Dunleavy: Yeah.

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Victoria Stilwell: can be with you as

well, but it's where we can give dogs

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more freedom or agency, more choice,

mobility and to learn and where we can

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teach them some really cool skills.

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The tolerance zone is where your dog

is, where many of our dogs are, and in

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fact, where a lot of desensitization

and counter conditioning happens front,

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even at a distance of the trigger.

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So tolerance looks like where dog is not.

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Fully reacting, but they're

a little uncomfortable and

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you can see the behaviour.

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They might be a bit hypervigilant.

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They, they know that the

trigger's there, but they might

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be scanning and they're not.

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They might take food and they might

listen to cues, do what you ask them,

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but they're not entirely comfortable.

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They're tolerating it.

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The discomfort zone is when they

are in discomfort and a lot of

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that behaviour is very active.

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It's a lot of barking and lunging and,

but the discomfort doesn't necessarily

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mean going full out active behaviour, but

it's where dogs target on the trigger,

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they can't think of anything else.

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They're not looking

around at anything else.

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They've just focused on the trigger.

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So it's very clear for clients to

see where their dogs are and part

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of the activity zones approach.

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Is teaching dogs or clients to recognize

their own dog's, unique body language

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and body language.

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Universal body language of course

is important to understand,

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but we really focus on the

nuances of each particular dog.

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So, and I, I'll let you ask more

questions 'cause I'll, I will just

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riff, I'm just gonna go off on it.

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But those are the three zones.

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And actually the reason why we chose

those words because I think it really

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describes the dog feels in each zone.

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But it's also really, really easy

for guardians to understand, oh,

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The Yappy Hour With Nathan Dunleavy: Yeah.

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Victoria Stilwell:

uncom, is in discomfort.

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I need to make a change.

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My dog is intolerance.

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I need to make a change.

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And that's the beauty of

it, is its simplicity.

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The Yappy Hour With Nathan Dunleavy:

Yeah, I love that.

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So what makes this framework different

to the traditional desensitization

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and counter conditioning?

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Victoria Stilwell: Okay, DSCC very much.

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It's all to do with exposure, whatever

protocol you are using, and there

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are lots of good protocols out there.

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It, they all rely on the trigger, even

the trigger at the dis at a distance.

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So that could be another dog, it could

be a person, and that dog or that person

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is at a distance where our dog, our dog

that has the reactive behaviour our dog

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is unquote comfortable, IE not reacting.

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And the whole idea, obviously is to get

that dog closer and closer to the trigger.

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Noting its comfort, hoping

that it doesn't react.

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But the reason why DSCC, and as

I said, I've done this a lot.

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I've done D-S-C-C-A lot, but I always felt

it wasn't robust It's hard for guardians

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to continue with some of these protocols.

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And so again, simplicity is needed.

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And this is where I talk about

the tolerance zone because in

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fact, a lot of these protocols

are working on dogs in tolerance.

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So the dogs aren't going full

blown, barking and lunging.

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But that doesn't mean to say

that they're comfortable yet.

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We're working them in intolerance.

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And we get closer and they don't show a

reaction, guess what We call it a success.

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And then what happens?

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We make it harder because we get closer.

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And I began to think that that's not

very fair on our dogs and that we

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are calling things to su a success

when actually all our dogs really

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wanna do is go the other way.

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Yet we're using food or toys or praise

and causing what I call cheese feelings.

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So one, one of the things that we

say a azae is that, you know, no

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one wants a picnic in a war zone.

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So if you've got a dog there that is

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and yet you are piling it with

chicken because you're trying to

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build up a positive association,

what you're really doing is just

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layering that, that layering.

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Association on top of

the negative association.

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And is that new association robust

enough to counter the negative

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association or is it merely covering it?

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can test this by not using food

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The Yappy Hour With Nathan Dunleavy:

Mm-hmm.

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Victoria Stilwell: that same

situation where you see a success,

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try it without using food.

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Is the dog truly comfortable and going?

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Got it.

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I see.

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I'm much more comfortable.

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Or the dog going?

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Yeah, no, I'm gonna, I'm gonna have to

tell that other dog I'm gonna have to

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shout to get that other dog to go away.

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:

So

357

:

The Yappy Hour With Nathan Dunleavy: Yeah.

358

:

Victoria Stilwell: DSCC can be long and

laborious for guardians to learn and

359

:

do, and they're complex protocols, it's

not just because of observation and what

360

:

I've seen, it's also rooted in science.

361

:

And I dunno whether you want

me to continue with that before

362

:

you ask another question.

363

:

Okay.

364

:

The Yappy Hour With Nathan Dunleavy:

Please do.

365

:

Victoria Stilwell: So there are studies

that have been done in people, right?

366

:

So D-D-S-E-C, really, if we look

at cognitive behavioural therapy

367

:

and since the fifties, sixties,

that's kind of been the norm for

368

:

people that have anxiety or trauma.

369

:

And extensive studies have been done

really comprehensive, very good studies

370

:

that are now showing that actually

this this therapy for people that

371

:

have PTSD, for example, might not

be as robust as they first thought

372

:

because in this study they took.

373

:

People that have PTSD and some, they

used the kind of classic desensitization

374

:

counting conditioning for people and

for the set of people they just had

375

:

about, they just had time to just

to talk, just to talk, for an hour,

376

:

just to talk one time per week.

377

:

Because what you're seeing with people

that have trauma is because traditional

378

:

behavioural therapy or cognitive

behavioural therapy is asking people

379

:

to relive those memories and to address

them to bring to the forefront of their

380

:

consciousness and to address them.

381

:

There is a lot of fallout and what

they're seeing is that a lot of people

382

:

coming to the sessions 'cause it's too

painful, there's too much exposure.

383

:

Yet the people that were losing the

PTSD diagnosis were the ones that were

384

:

just able to talk for an hour a week.

385

:

So when you look at a study

like that, we're already on

386

:

that path, we're going, huh?

387

:

This is kind of what I'm seeing in

dogs when exposures happening, we're

388

:

always keeping dogs in that tolerance.

389

:

And sometimes we're seeing this,

this cycle of dog's doing well, then

390

:

it regresses and then we have to

go back and then it's doing well.

391

:

Then it regresses, and then we might

get it to a point where actually can

392

:

walk past another dog, but not entirely

comfortable and we're still having to

393

:

use food or play with our toys or do

something so that the dog does not react.

394

:

And that's where I began

to think, wait a second.

395

:

I think the same thing

is happening with dogs.

396

:

Studies also been done with children.

397

:

Children that are having difficulties

with mathematics reading in school.

398

:

And so they act up and guess what?

399

:

They're taken out to the head of school.

400

:

So they're taken outta class.

401

:

And what's great about that is the kid

knows they act up, they're gonna leave.

402

:

The Yappy Hour With Nathan Dunleavy: Yeah.

403

:

Victoria Stilwell: So they're getting

escape through their active behaviour

404

:

The Yappy Hour With Nathan Dunleavy: Yeah.

405

:

Victoria Stilwell: understanding

that active behaviour and going,

406

:

okay, we're gonna help you.

407

:

But then when you see success, making it

harder, you'll see kids regressing again.

408

:

But when you give them more agency

and the ability to escape, give

409

:

them more choice and ways to escape.

410

:

It might not be in physical

escape, but it, it's understanding

411

:

how, how that kid can cope.

412

:

The nos turn into yeses.

413

:

it's all, it's, it's taken really

from the studies that have been

414

:

done in humans and seeing how they

apply to dogs and also seeing the

415

:

success in the field of R-Z-A-Z-A.

416

:

Sorry, it's really

difficult for me to say.

417

:

It's, I, I have to be really careful

of what country I am speaking to.

418

:

The Yappy Hour With Nathan Dunleavy: It.

419

:

Okay.

420

:

That's fine.

421

:

Brilliant.

422

:

Thanks Victoria.

423

:

So what inspired you to

create this approach?

424

:

Was there a moment when you

just realized the old way wasn't

425

:

helping enough dogs or guardians?

426

:

I.

427

:

Victoria Stilwell: I have two.

428

:

I had two dogs that

showed reactive behaviour.

429

:

One was Sadie, who I adopted

when she was five, but she was a

430

:

large Labrador, and man, she was

strong and big and loud and scary.

431

:

And I did a lot of DSCC with her.

432

:

And so we were able to walk past

other dogs pretty successfully,

433

:

as long as I had food.

434

:

And pretty successfully actually

sometimes without food as well.

435

:

entirely comfortable, but definitely

better progress with Jasmine.

436

:

Yeah, yeah.

437

:

Food.

438

:

Screw that.

439

:

Like I don't, no, you can praise me

all you like and yeah, I don't care

440

:

about games because what I'm gonna

do is shout really loudly that other

441

:

dog to tell 'em to get away from me.

442

:

So then I was like, okay, well Jasmine,

we're gonna have to find another way.

443

:

And I thought, okay, I'm gonna just teach

you some skills, some escape skills.

444

:

I'm gonna teach her how we can move

through these, through these situations.

445

:

And I'm also going to teach her skills

that I'm gonna take from what I've

446

:

learned from her when she's in comfort.

447

:

And one of the things, when she's in

comfort, she asks to be picked up.

448

:

So I go, okay, we are going to

do a pickup cue, also I'm gonna

449

:

really read her body language.

450

:

Whenever she asks me to pick

her up, I'm gonna pick her up.

451

:

Fast forward to when we are on the

street, she, there's another dog coming.

452

:

She looks back at me.

453

:

I see, oh, she wants to be picked up.

454

:

I pick her up, we walk past

the other dog, I put her down.

455

:

I go, wait a second.

456

:

I'm a trainer.

457

:

I shouldn't be picking my dog up.

458

:

I shouldn't be reinforcing that behaviour.

459

:

I should be walking her past another

dog and giving her some food.

460

:

And then I was like, okay, penny drop.

461

:

Nope.

462

:

She is telling me what she needs there,

and then she needs to be picked up.

463

:

So I pick her up.

464

:

Can't do that obviously with the bigger

dogs, but I can do that with her.

465

:

It was like a, the light bulb went off,

but B, also how, how did it take that

466

:

long with all of the stuff and the work I

was trying to do with her to finally get

467

:

it and go, gonna tell me what she needs.

468

:

And she did.

469

:

And then from then on, she didn't

always need to be picked up.

470

:

When we passed another dog, she could

go off and do her sniffing because

471

:

she knew I was there as her anchor.

472

:

If she needed me, I was there.

473

:

And that's why the reactivity

zones approach is so powerful

474

:

because you are the dog human team.

475

:

There's no blame.

476

:

There's no blame on the dog because

reactivity isn't set inside the dog.

477

:

Yes, there might be sensitivities that

the dog might have, but if that dog

478

:

lived on the house on the hill, right

and saw no other dogs, if Jasmine

479

:

lived on the house on the hill she

never saw other dogs at all, she'd

480

:

never be labeled a reactive dog.

481

:

'cause you wouldn't need

to show that behaviour.

482

:

So isn't inside the dog.

483

:

It's not a character trait.

484

:

It is the friction between

the dog and the environment.

485

:

And so when we look at environment,

that is the key to the reactivity

486

:

zones approach is the environment.

487

:

The Yappy Hour With Nathan Dunleavy: Yeah.

488

:

Love that.

489

:

Right.

490

:

Let's get practical then.

491

:

Almost felt like getting get, let's

get physical in Olivia Newton Journal.

492

:

You know, start jigging along.

493

:

So applying art ZA in real life, a

lot of guardians struggle because dog

494

:

training feels like it only works in

those perfect controlled scenarios.

495

:

But how does RZ Day help people

in the real world with prams

496

:

bikes, off lead dogs, and all

the chaos that comes with life?

497

:

Victoria, I.

498

:

Victoria Stilwell: yeah.

499

:

So it's a real attention to

environment, to detail and to understand

500

:

that sometimes life gets messy.

501

:

I think you just, when a, when

we tell guardians yet you don't

502

:

have a reactive dog, they cry.

503

:

They are

504

:

and they're like, my dog is not deficient.

505

:

My dog is just saying how it feels,

whether it's frustrated, wants to

506

:

go greet, or it's uncomfortable.

507

:

Your dog is just saying how it feels.

508

:

immediately there you remove the shame.

509

:

And a lot of the time we just

take, we like, this isn't, this

510

:

isn't your fault by the way.

511

:

The Yappy Hour With Nathan Dunleavy: Yeah.

512

:

Victoria Stilwell: try.

513

:

You're doing the best you can.

514

:

That's all we can do.

515

:

we're just gonna give you a

few other bits and pieces that

516

:

you can do that might help you.

517

:

We do a lot of what you

know, people are, are doing.

518

:

'cause a lot of trainers

are doing this, right?

519

:

They're doing parts of this already.

520

:

we say, okay, sometimes you might need

a vacation away from that particular

521

:

environment where you are walking the dog.

522

:

And whilst we're doing that for

the next couple of weeks, we're

523

:

going to teach in the comfort zone.

524

:

teach your dog some great skills

that you can use in the tolerance

525

:

zone to move through a situation and

in the discomfort zone to get away.

526

:

So escape behaviours like the

emergency U-turn offer, the discomfort

527

:

zone, moving through a situation,

whether we are actively moving or

528

:

stationary in one place are skills

we build for the tolerance zone.

529

:

And then of course the comfort

zone speaks for itself.

530

:

'cause the dog shows us what

skills that it likes to do.

531

:

But we do teach attention in

the comfort zone and sniffy

532

:

skills if the dog needs that.

533

:

So you can teach whatever skills you

want in any zone as long as they follow.

534

:

Discomfort means escape.

535

:

Tolerance means move through or stay

stationary as that trigger walks past.

536

:

And then comfort means whatever the

dog loves doing and finds joy in doing.

537

:

That's the beauty of it, the

simplicity of it for guardians.

538

:

So we are teaching skills, but

we are teaching easy skills.

539

:

And the beauty of this as well

is if you find something doesn't

540

:

work, go on to something else.

541

:

if you want to bring in some stuff

that you've already been doing or

542

:

stuff from another protocol, do it.

543

:

will find where your balance is,

but I think that's, we are not

544

:

gonna do it in front of a trigger.

545

:

And so when, for example, so let's say

I am out in the real world and a dog is

546

:

coming along and I have my little dog.

547

:

I will have pre walked without my dog.

548

:

The route.

549

:

is vital that people pre-war the

roots you are gonna take your dog on.

550

:

So you can find what trees you

can hide behind, what walls you

551

:

can get up on the environment.

552

:

Whether you are in a shelter or

whether you are outside or indoors.

553

:

Find amazing things in the environment

that you can use to help your dog.

554

:

The Yappy Hour With Nathan Dunleavy: Yeah.

555

:

Victoria Stilwell: And so go for a

walk without your dog walk around

556

:

your house without your dog to

find what is gonna be successful.

557

:

So then I might know that at this

particular point, there's another dog

558

:

walking past, there's a wall here and

teach my dog who already knows how to

559

:

pause up or hop up to hop up on the wall.

560

:

When dogs are at a higher height,

especially with little dogs,

561

:

they feel more comfortable.

562

:

Plus, it's a way to say to

other dogs do not come near

563

:

and to people do not come near.

564

:

It's like a signal, universal

signal that people know.

565

:

The Yappy Hour With Nathan Dunleavy: Yeah.

566

:

Victoria Stilwell: rarely run up to

dogs that are on walls, for example.

567

:

So that's just an example of how

we can use it in the real world.

568

:

The Yappy Hour With Nathan Dunleavy:

Love it.

569

:

So what does it look like if a dog

slips into the discomfort zone?

570

:

And what should guardians

do in those moments?

571

:

Victoria?

572

:

Victoria Stilwell: So the discomfort

zone is very clearly where the dog

573

:

now focuses on the trigger walking

past or the trigger in the distance,

574

:

and cannot focus on anything else.

575

:

It is, it is the, the dog might be

incredibly tense and the dog can bark and

576

:

lunge, but it is fixed onto that trigger.

577

:

The Yappy Hour With Nathan Dunleavy: Yeah.

578

:

Victoria Stilwell: that

is when we use our escape.

579

:

Now the dog already knows that Q word.

580

:

The dog already has learnt the steps of

the dance and knows that when you say

581

:

turning, oh, we're gonna get out of there.

582

:

Great.

583

:

And so that's why I liken all of this

to dancing because so much reactivity,

584

:

you're dancing different steps.

585

:

You're treading on each other's toes.

586

:

It's all, it's terrible.

587

:

It's not strictly, it's awful.

588

:

It's actually, it's, it's when

strictly is awful, And things go

589

:

badly wrong, that's reactivity.

590

:

So the dog's got to learn

the steps of the dance.

591

:

The person's got to learn

the steps of the dance.

592

:

Then you put it together, you rehearse

it in comfort, and you rehearse it

593

:

and rehearse it and rehearse it.

594

:

And then you go out and you

rehearse it outside and everybody

595

:

knows what they're going to do.

596

:

You are making, whether you are

in a different environment, a

597

:

different situation, you are

making things predictable.

598

:

So when I say turning, the dog knows,

oh, mom's turning in the direction.

599

:

I'm gonna go with her.

600

:

And we get outta there.

601

:

The Yappy Hour With Nathan Dunleavy: Yeah.

602

:

Victoria Stilwell: understand

my dogs need to escape.

603

:

We're gonna go.

604

:

The Yappy Hour With Nathan Dunleavy:

Off we go.

605

:

Brilliant.

606

:

You place a lot of emphasis

on letting dogs have choice.

607

:

Why is that so important for

their emotional wellbeing,

608

:

especially for those reactive dogs?

609

:

Victoria Stilwell: So humans on average,

and I hope I've got this number right,

610

:

make around 32,000 choices a day.

611

:

something ridiculous

612

:

The Yappy Hour With Nathan Dunleavy: Yeah.

613

:

Yeah.

614

:

Victoria Stilwell: and what

choices do our dogs make?

615

:

Pretty much not, I mean, you are

the one who lets them out to toilet.

616

:

You are the one that says

when they're gonna walk.

617

:

You are the one that says

when they're gonna be fed.

618

:

But can you imagine going through life,

not knowing what's gonna happen, and

619

:

then when you get taken for a walk.

620

:

Really not knowing where you're gonna

go or when you get put in the car,

621

:

you don't know what's gonna happen.

622

:

they live in a world of

uncertainty we start making

623

:

things more predictable for them.

624

:

And that's why I think

choice is real part of that.

625

:

okay, simple things.

626

:

You want this toy or this toy?

627

:

Make your choice.

628

:

It's like when we, when we

have little ones, right?

629

:

So when your toddler is old enough and

you put out three, know, clothing sets for

630

:

school, which one do you wanna wear today?

631

:

That toddler is able to make that choice.

632

:

You are giving that kid some agency.

633

:

Now, even at a very young age.

634

:

We know that in children, when you give

them more agency, more choice, that they

635

:

grow up to be more confident adults.

636

:

The same with the same with dogs.

637

:

So when I can give the dog more choice

about the direction it wants to walk

638

:

in, now the dog has some empowered

because maybe the world is not so scary

639

:

and that they have more ability, more

confidence to be able to deal with it.

640

:

I don't want my dogs just to cope.

641

:

I want my dogs to thrive, and I

think Choice helps them do that.

642

:

The Yappy Hour With Nathan Dunleavy: Yeah.

643

:

Victoria Stilwell: But you know,

I mean we're such control freaks.

644

:

God forbid we give dogs choice and I know

the positive community is much more into

645

:

giving dogs choice, which is amazing.

646

:

But you know, for other trainers out

there, it's almost like the heads

647

:

will explode or you can't do that

'cause Oh my God, forbid we do that.

648

:

The Yappy Hour With Nathan Dunleavy:

Oh my God.

649

:

Right.

650

:

What does reading the dog in

inverted commas really mean?

651

:

And are there some subtle signs

that guardians often miss?

652

:

Victoria Stilwell: Well, I think

just guardians and trainers

653

:

miss the signs of tolerance.

654

:

The Yappy Hour With Nathan Dunleavy: Yeah.

655

:

Victoria Stilwell: the

whole thing with DSCC.

656

:

I don't think they are.

657

:

I mean, it depends on how

experienced the trainer is.

658

:

But even with experienced trainers, I

think they're just, and I, I'm putting

659

:

myself in there as well, like I used to

do all the time, just piling more and

660

:

more and more on these dogs thinking

that we're doing well and it's a success.

661

:

Moving our dogs closer to triggers.

662

:

'cause they're not going sh

they're not shouting yet.

663

:

And trying to look at body language and

seeing that our dogs are comfortable, but

664

:

because we're under pressure with our,

with our clients and also with ourselves

665

:

'cause we need to prove it as well.

666

:

And we want to be hired again,

that we gotta do this fast.

667

:

So sometimes we might push and

we are really good at pushing,

668

:

trainers are really good at pushing,

if you're a positive trainer,

669

:

understand it, you are under the gun.

670

:

And you know that person is looking at you

going, okay, I need you to fix my dog now.

671

:

The Yappy Hour With Nathan Dunleavy: Yeah.

672

:

Victoria Stilwell: So I think, I

think, you know, our hats off to to, to

673

:

trainers out there listening to this.

674

:

I understand that pressure you are in,

675

:

The Yappy Hour With Nathan Dunleavy: Yeah.

676

:

Victoria Stilwell: the dog under pressure.

677

:

But that's not always good.

678

:

The Yappy Hour With Nathan Dunleavy:

Probably not realizing,

679

:

yeah, you're right.

680

:

You are feeling it, but you unknowingly

you are putting that onto the dog.

681

:

Victoria Stilwell: Yep.

682

:

Yeah.

683

:

And with the best of intentions too,

684

:

The Yappy Hour With Nathan Dunleavy:

Exactly.

685

:

Victoria Stilwell: difficult to understand

that intolerance, you know, you might

686

:

be comfortable and the only reason why

you are comfortable is that your dog

687

:

is not making you uncomfortable yet,

688

:

The Yappy Hour With Nathan Dunleavy: Yeah.

689

:

Victoria Stilwell: because it's

not going full blast shouting, but

690

:

the dog is still uncomfortable,

hasn't made you uncomfortable.

691

:

And when you understand

that fact, you go, oh, hard.

692

:

It's hard to look at yourself

and go, okay, I get it.

693

:

I

694

:

The Yappy Hour With Nathan Dunleavy: Yeah.

695

:

Yeah.

696

:

Brilliant.

697

:

Thank you.

698

:

You often mention about proactive

management tools like blocking,

699

:

stationing, emergency UANs.

700

:

How can these be taught

kindly and confidently?

701

:

Victoria, I,

702

:

Victoria Stilwell: do

703

:

The Yappy Hour With Nathan Dunleavy: I.

704

:

Victoria Stilwell: food.

705

:

We just don't use food to

create a positive association.

706

:

I might use food as in a lick magnet

to help my dog get outta there.

707

:

I just teach a dog, you know, to,

there are dogs that love licking.

708

:

Okay, let's use that and let's put

some peanut butter at the end of a

709

:

spoon, or on my hand or in a squeeze

tube and put it up to the dog's nose.

710

:

And then we just, you know, we

go together and we do that dance.

711

:

And sometimes, you know, we, we do

fun things like riding the dog's

712

:

name as they follow that lick magnet.

713

:

So we use food we've gone past a

trigger, we might say, Hey, great

714

:

job, boom, and have some food.

715

:

we don't use food to create

a positive association.

716

:

So all of this stuff can be

taught in a really positive way.

717

:

I learned, so Patricia McConnell,

who's my mentor, and somebody who's

718

:

made a huge impact in my life.

719

:

You know, I learned a lot about the

Emergency U-turn from her, but I also

720

:

learned about the emergency U-turn from

my grandmother, who was not a trainer.

721

:

She was a dog breeder, bred beagles.

722

:

And actually, you know, the, the

whole Crofts controversy at the

723

:

moment by the way, I'm working

with Crofts, so it's all right.

724

:

The Yappy Hour With Nathan Dunleavy: Okay.

725

:

Victoria Stilwell: Yeah, and working

with some great people there.

726

:

My grandmother ex showed

her dogs at Crofts, and so I

727

:

grew up as a young handler.

728

:

The Yappy Hour With Nathan Dunleavy:

Right.

729

:

Victoria Stilwell: Anyway, one thing

that she taught, she lived next to the

730

:

River Thames in this beautiful village.

731

:

And so we would take her dogs for a

walk along the Thames and in the field.

732

:

It was beautiful.

733

:

And when she got to the point where the

dogs needed to turn round, would say,

734

:

turning, and the dogs would look at her.

735

:

And turn around and follow her.

736

:

So I now use for the emergency U-turn,

I have that same thought in my head.

737

:

We're going for a lovely walk.

738

:

Okay, we're going in the other direction.

739

:

And I go turning.

740

:

'cause it's really difficult to

say turning in a panicked way.

741

:

So that's why.

742

:

And I've had other people and a good

colleague of mine that other people

743

:

use different words and, you know,

I hope this doesn't offend people

744

:

if I use this word my colleague

told me about a train, a friend of

745

:

theirs who used the words, oh shit.

746

:

Because that's what she would say a

lot when they encountered other dogs.

747

:

She'd go, oh, oh o and turn around.

748

:

So she turned that phrase around and

made it a oh, which was brilliant.

749

:

So anyway, I used turning to do

the emergency U-turn dogs love it

750

:

'cause there's that nice light voice.

751

:

The Yappy Hour With Nathan Dunleavy:

Love that.

752

:

Victoria Stilwell: They know we're

gonna go off in the other direction.

753

:

You can do it on lead and off.

754

:

Lead.

755

:

The Yappy Hour With Nathan Dunleavy: Yeah.

756

:

Oh, I love that.

757

:

Turn in.

758

:

I've got that.

759

:

Victoria Stilwell: Yeah.

760

:

The Yappy Hour With Nathan Dunleavy:

gonna have that go.

761

:

Victoria Stilwell: Yeah.

762

:

Right.

763

:

The Yappy Hour With Nathan Dunleavy:

Brilliant.

764

:

Right.

765

:

So moving on to building

resilience, not obedience.

766

:

Victoria Stilwell: Yeah.

767

:

The Yappy Hour With Nathan Dunleavy:

you, you've said before that RZA

768

:

is about resilience, not obedience.

769

:

What does resilience look like

in a reactive dog, Victoria?

770

:

Victoria Stilwell: Okay.

771

:

There's a difference between coping

thriving, and I think we've got to

772

:

be really careful when we are trying

to build resilience in our dogs.

773

:

What does it look like?

774

:

We look at rate of recovery.

775

:

quickly does it, do our dogs recover

from a loud noise, a stressful situation?

776

:

Does it take them a long time?

777

:

Does it take them a short time?

778

:

Can they bounce back?

779

:

What is that rate of recovery?

780

:

quickly do they bounce back?

781

:

And I think if we see that

rate of recovery as being quite

782

:

quick, again, our tendency is to

push, oh, is more resilient now.

783

:

Now we can put them in

harder, harder environments.

784

:

So I think we got to be really careful

when we talk about resilience and

785

:

what does it look like different for

every dogs, but sometimes resilience

786

:

could literally be the fact that a dog

looks resilience of Jasmine looking

787

:

at me saying, I need to be picked up.

788

:

That to me is resilience.

789

:

That to me is a dog that's thriving.

790

:

It's not necessarily a dog

that goes, oh yeah, I'm good.

791

:

I can walk past this

other dog and be fine.

792

:

The Yappy Hour With Nathan Dunleavy: Yeah.

793

:

Victoria Stilwell: So we're

building it, we build it slowly

794

:

we do not push, but it, to me.

795

:

is the dog that understands now that

that environment, that walk, they know

796

:

that there is a predictability and the

calmness that comes from predictability.

797

:

And also trusting you and

trusting that you have their back.

798

:

So there is a client who we

have a lot of electric fences.

799

:

And so dogs will run to the end

of the electric to, to the bottom

800

:

of the, the, the front yards,

front gardens, like anything.

801

:

And then of course, which is terrible

for dogs that are showing reactive

802

:

behaviour because then they bark

back 'cause they don't know that

803

:

there's an invisible fence there.

804

:

Resilience is when the dog has that

confidence now that we could walk past

805

:

that fence with the dogs roaring down.

806

:

They, they just, they did not

feel that need to shout back.

807

:

They were like, looked without me saying

a look at them and look away from them.

808

:

They looked, just walked

on fluid body language.

809

:

Just, I got you.

810

:

So that to me, the dog will

tell you when it is thriving,

811

:

you don't do it the other way.

812

:

The Yappy Hour With Nathan Dunleavy: Yeah.

813

:

Victoria Stilwell: That's resilience.

814

:

The Yappy Hour With Nathan Dunleavy:

Yeah, I love that.

815

:

How does a guardian know that

they're making progress, especially

816

:

when progress can sometimes be

a bit slow, messy, or emotional?

817

:

Victoria Stilwell: So with.

818

:

Aza day.

819

:

Remember I've done a lot

of my work in Manhattan,

820

:

The Yappy Hour With Nathan Dunleavy: Hmm.

821

:

Victoria Stilwell: so dogs need to be

bought outta their apartments to toilet,

822

:

The Yappy Hour With Nathan Dunleavy: Yes.

823

:

Victoria Stilwell: ones.

824

:

A lot of the smaller dogs

are can be paper trained.

825

:

So in fact, you'll find that in

Manhattan a lot of small dogs will

826

:

be paper trained and they go outside,

827

:

The Yappy Hour With Nathan Dunleavy:

Oh, really?

828

:

Victoria Stilwell: of worlds.

829

:

Yeah,

830

:

The Yappy Hour With Nathan Dunleavy: Oh.

831

:

Victoria Stilwell: actually better

for us to use if we don't want the

832

:

dog to go out in the, in the outside.

833

:

But for the dogs that do need to

go out and toilet four times a

834

:

day, you're taking that dog out

into its discomfort zone like that.

835

:

So are you gonna do?

836

:

Well, we teach discomfort

zones, really fast zone skills

837

:

really fast, and they're easy.

838

:

Emergency U-turns all kinds

of, you know, lick magnets.

839

:

We teach them fast 'cause we understand,

and you know, in Manhattan we try,

840

:

okay, walk your dog early in the

morning, walk your dog late at night.

841

:

The two p breaks in the middle.

842

:

If you can find an indentation where your

dog can go in a building or something, if

843

:

there is a way that you can do that you

can do body blocking, things like that.

844

:

We find ways, we find cars.

845

:

There's lots of cars in Manhattan that's

parked on the side of the road or we

846

:

find the trees, we walk the environment

first with the person without the dog.

847

:

So we find, and, and this is

what's very exciting, because

848

:

we're also using this for shelters.

849

:

Even if you are working in the crappiest

shelter, what can we find in that

850

:

environment to set our dogs up for

success, to make them feel better?

851

:

So you can still, even if you're

taking your dog out to toilet four

852

:

times a day in a city like Manhattan.

853

:

You can still find ways

to help your dog through.

854

:

So we start using discomfort zone skills

first if the dog is in discomfort,

855

:

or we teach tolerance zone skills

if the dog is in intolerance when

856

:

they go out and we gradually build.

857

:

So what was your question, because

I've just gone off on a tangent.

858

:

Your question was like, how is how fast?

859

:

The Yappy Hour With Nathan Dunleavy:

No, that's fine.

860

:

It just if a guardian how does a

guardian know if they're making

861

:

progress, especially if the progress

is slow, messy, or, or emotional.

862

:

Victoria Stilwell: Yeah.

863

:

Interestingly enough we have, so everybody

has what's called negativity bias.

864

:

That's why we ask guardians just

to keep a log of what happens.

865

:

Just a one, one thing.

866

:

Great walk today,

whatever dog did whatever.

867

:

Because what happens is, is if

there is, and there will be.

868

:

A moment that maybe didn't go so well,

will call you up and go, oh, it was just,

869

:

it's just, it was, it went badly today.

870

:

It was not a good day today.

871

:

And you go, yeah, okay, I get it.

872

:

'cause you know, it's real life, but

let's look at your journal before

873

:

and wow, you have made a lot of progress.

874

:

And they see, yes, because negative

negativity bias is when bad things happen.

875

:

And that's all you can focus on,

though there's been massive progress.

876

:

So it's really important that we keep data

and part of the reactivity zones approach,

877

:

especially with the, the course I have

for professionals is that we keep data.

878

:

Now, I am not an organized person.

879

:

Data bores me.

880

:

But keeping really good data.

881

:

When we started to write the lesson, I

was like, Ugh, this is gonna be so boring.

882

:

And then I geeked out on it.

883

:

I was like, actually this is really

cool because it helps people see their

884

:

progress and track their progress.

885

:

It helps us, this is not working here.

886

:

We now need to make a change

or this is working great.

887

:

And even that glimmer sometimes with

clients, it can happen the next day.

888

:

It can happen the next week.

889

:

what we're seeing with reactivity

zones approach, it's not

890

:

months and months and months.

891

:

We're talking weeks, we're talking weeks.

892

:

And I think that's the surprising thing.

893

:

But I do have to say caveat here.

894

:

Sometimes it's not for every dog.

895

:

And then also,

896

:

that where if you've got a dog with a bite

history, we are saying you need to, you

897

:

need to get a trainer that is going to

work on aggression issues with your dog.

898

:

So we are not saying that this

dog, if you've got a dog that's

899

:

biting other dogs and biting

people and everything, no, no, no.

900

:

You need to go to a specialist that

deals with aggressive behaviour.

901

:

The Yappy Hour With Nathan Dunleavy: Yeah.

902

:

Mm.

903

:

Victoria Stilwell: So I, I think

I want to make that very clear.

904

:

The Yappy Hour With Nathan Dunleavy: Good.

905

:

Yeah.

906

:

Brilliant.

907

:

How can the guardians stay

compassionate towards themselves?

908

:

So activity can feel incredibly isolating,

but what would you want them to know?

909

:

Victoria Stilwell: Well, first

of all, like I said in the

910

:

beginning, it's not your fault.

911

:

You don't, your dog is not a reactive dog.

912

:

dog just has issues with

the environment, right?

913

:

Your dog just has, friction between

your dog and certain triggers in the

914

:

environment, and it's gonna be okay.

915

:

The Yappy Hour With Nathan Dunleavy: Yeah,

916

:

Victoria Stilwell: really support.

917

:

It's a, it's a team and you

know, we do use, as I said,

918

:

we do use a lot of management.

919

:

And we do use a lot of

pre-planning, pre-planning walks.

920

:

We through leash skills.

921

:

I've never understood, and I've done

this myself, why don't actually practice

922

:

how to handle leashes and harnesses and

everything without dogs being in them

923

:

so that we improve our leash skills.

924

:

so we improve our walking skills.

925

:

So I will literally take people

out with their leash and we walk

926

:

with the leash and that's it.

927

:

And I will hold the other end of the leash

and guardians get to know the feel of a,

928

:

what it's like to be on that other end

of that leash when they hold the leash.

929

:

when about how they guiding

their dogs, it's fabulous.

930

:

The Yappy Hour With Nathan Dunleavy: Yeah.

931

:

Victoria Stilwell: Why are

we just putting this stuff on

932

:

our dogs and taking them out?

933

:

Like as I grew up with horses

and we never as children.

934

:

Would ever just put a bridle on

a horse and a saddle on a horse

935

:

without understanding how to use

that bridle, how to use that saddle

936

:

and what it means for the horse.

937

:

And then going through all of these safety

things before we actually get on and ride.

938

:

The Yappy Hour With Nathan Dunleavy: Yeah.

939

:

Victoria Stilwell: So we empower clients,

940

:

The Yappy Hour With Nathan Dunleavy: Yeah.

941

:

I love that.

942

:

Victoria Stilwell: are very, they

become very knowledgeable very quickly,

943

:

The Yappy Hour With Nathan Dunleavy: Yeah.

944

:

Victoria Stilwell: they

start to see results.

945

:

But also, I do have to say, Nathan, we

are working in the real world as well.

946

:

The Yappy Hour With Nathan Dunleavy: Yeah,

947

:

Victoria Stilwell: We don't have

robots at the other end of our leash.

948

:

We have dogs,

949

:

The Yappy Hour With Nathan Dunleavy: yeah.

950

:

Yeah.

951

:

Victoria Stilwell: aren't gonna go well.

952

:

You're gonna have that

dog running up to you.

953

:

You're gonna have that kid on the

bike that all of a sudden the dog

954

:

goes, oh, that you didn't notice it.

955

:

The dog didn't notice it,

and it's going to happen.

956

:

But as long as you have skills

to deal with it when it happens,

957

:

The Yappy Hour With Nathan Dunleavy: Yeah.

958

:

Victoria Stilwell: that empowers handlers

959

:

The Yappy Hour With Nathan Dunleavy: Yeah.

960

:

Amazing.

961

:

Love that.

962

:

Thank you.

963

:

Oh, brilliant.

964

:

So Victoria, we're gonna touch

on your TV work, if that's okay.

965

:

As we start wrapping up.

966

:

So you've had such an iconic presence

on TV from its meal, the dog or

967

:

the dog academy on channel four.

968

:

What's it been like bringing

force free behaviour education

969

:

to mainstream audiences?

970

:

Victoria Stilwell: I'd say it's

been an honor and also exhausting

971

:

and amazing and difficult.

972

:

I think when you see traders on tv,

love 'em will hate them, when, you

973

:

know, you see me do stuff on television,

there's a lot of my pre-planning before.

974

:

But when I go and see a family, it's

the first time I've actually met them.

975

:

So before I see them I see like

we used to, oh my gosh, this is

976

:

aging me a little DVDI used to

get DVDs of, you know, some of the

977

:

The Yappy Hour With Nathan Dunleavy: Yeah.

978

:

Victoria Stilwell: about

three minutes, four minutes.

979

:

And then of course they have to fill

out behavioural forms, the whole thing.

980

:

And we have to have vet checks

and everything to make sure.

981

:

But the time when I go into homes is what

the first time I meet with the family.

982

:

As happens with the dog academy too.

983

:

The first time we meet them is the

first time we meet them and you see

984

:

The Yappy Hour With Nathan Dunleavy: Wow.

985

:

Victoria Stilwell: camera.

986

:

The Yappy Hour With Nathan Dunleavy: Yeah.

987

:

Victoria Stilwell: and

all the work is our work.

988

:

It is not we don't have other

trainers planning the work for us.

989

:

Might I say.

990

:

all our work and that we, do ourselves.

991

:

So we might, you know, there might

be protocols that we've learned and

992

:

everything, but we don't have other

trainers planning our stuff for us.

993

:

And that in itself means that

we have to be meticulous.

994

:

is a it is very, very hard teach dogs

and people in front of cameras because

995

:

not only do I have to be that forward

facing with the camera, knowing that

996

:

entertainment value is important, but my

first concern is that dog and then that

997

:

person, and I have to get it right, which

is a reason for every single thing I do.

998

:

I always have a backup and then a backup.

999

:

Because what I've become really good

with the show that I've done is a problem

:

00:55:33,611 --> 00:55:38,651

solving and certainly sometimes with,

let's say the dog academy, you might,

:

00:55:38,651 --> 00:55:42,161

the producers want to know exactly

what you are gonna do, where you are

:

00:55:42,161 --> 00:55:43,961

gonna do it, how long it's gonna be.

:

00:55:44,681 --> 00:55:48,671

And so we are under the, we're under

pressure to make sure that it's perfect.

:

00:55:50,771 --> 00:55:54,101

And the thing is, what happens is

sometimes the dog will come to you

:

00:55:54,101 --> 00:55:56,621

and what you might do doesn't work.

:

00:55:56,621 --> 00:56:01,631

And then, or you might go even

before you start working, oh,

:

00:56:01,691 --> 00:56:02,861

I have to pivot completely.

:

00:56:03,602 --> 00:56:03,892

The Yappy Hour With Nathan Dunleavy: Yeah.

:

00:56:03,971 --> 00:56:04,496

Victoria Stilwell: do it in this location.

:

00:56:04,496 --> 00:56:05,921

We have to do it in this location.

:

00:56:06,041 --> 00:56:07,901

I'm not gonna do what I

told you I was gonna do.

:

00:56:07,901 --> 00:56:09,281

I'm now gonna do something different.

:

00:56:09,461 --> 00:56:13,811

The producer's head is explodes,

but they're so good at going.

:

00:56:13,811 --> 00:56:14,231

Got it.

:

00:56:14,261 --> 00:56:14,681

Right.

:

00:56:14,771 --> 00:56:15,311

Pivot.

:

00:56:16,481 --> 00:56:20,801

That's what my crew at the it's meal,

the dog were really good at doing as well

:

00:56:21,482 --> 00:56:21,772

The Yappy Hour With Nathan Dunleavy: Yeah,

:

00:56:22,721 --> 00:56:25,091

Victoria Stilwell: the dogs at the

end of the day and you go in and

:

00:56:25,091 --> 00:56:26,231

you'll see something different.

:

00:56:27,757 --> 00:56:28,237

The Yappy Hour With Nathan Dunleavy: yeah,

:

00:56:28,316 --> 00:56:29,366

Victoria Stilwell: you do doesn't work.

:

00:56:29,366 --> 00:56:30,566

Now you have to pivot.

:

00:56:30,746 --> 00:56:33,026

So I, so it's really hard.

:

00:56:33,476 --> 00:56:39,806

Training dogs on television really

difficult and doing it in a positive way

:

00:56:40,106 --> 00:56:45,116

with the least amount of stress you can

for the dog, knowing that cameras are

:

00:56:45,116 --> 00:56:50,246

not normal for them, that's challenging.

:

00:56:51,127 --> 00:56:51,607

The Yappy Hour With Nathan Dunleavy: yeah.

:

00:56:52,027 --> 00:56:53,587

And we mentioned earlier

they're not robots.

:

00:56:53,767 --> 00:56:54,997

So dogs are animals.

:

00:56:54,997 --> 00:56:55,897

They're unpredictable.

:

00:56:55,897 --> 00:56:57,862

So you're gonna have

to mix it up and pivot.

:

00:56:59,276 --> 00:56:59,996

Victoria Stilwell: Totally.

:

00:57:00,206 --> 00:57:05,946

But I think that's what makes you it

definitely made me a better trainer.

:

00:57:05,946 --> 00:57:07,266

You know, I've evolved, right?

:

00:57:07,296 --> 00:57:09,726

The first show that I did was:

:

00:57:10,836 --> 00:57:13,116

I mean, miss Meal, the dog spans 20 years.

:

00:57:13,236 --> 00:57:15,216

And so so I've evolved.

:

00:57:15,216 --> 00:57:16,476

My methods have evolved.

:

00:57:16,476 --> 00:57:19,086

I used to do a lot of sound diversion.

:

00:57:19,146 --> 00:57:20,376

I don't do that anymore.

:

00:57:20,856 --> 00:57:23,166

And so a lot of my

techniques have evolved.

:

00:57:23,196 --> 00:57:24,996

The equipment I use has evolved.

:

00:57:26,406 --> 00:57:32,346

So, but I think that's also,

that's also good because

:

00:57:32,676 --> 00:57:34,086

every trainer needs to evolve.

:

00:57:34,176 --> 00:57:35,886

We need to have the courage to do so.

:

00:57:37,026 --> 00:57:40,056

If you're still doing what you

did 20 years ago, I don't think

:

00:57:40,056 --> 00:57:41,286

that's the mark of a good trainer.

:

00:57:45,032 --> 00:57:46,517

The Yappy Hour With Nathan Dunleavy:

Do you think that the public's

:

00:57:46,517 --> 00:57:50,777

understanding of reactivity and

behaviour is improving thanks to modern

:

00:57:50,777 --> 00:57:52,937

train and visibility in the media?

:

00:57:54,816 --> 00:57:55,746

Victoria Stilwell: Yes and no.

:

00:57:55,836 --> 00:57:58,446

I did up to the time of TikTok,

:

00:57:59,372 --> 00:57:59,952

The Yappy Hour With Nathan Dunleavy:

Oh God.

:

00:58:00,142 --> 00:58:00,432

Yeah.

:

00:58:01,476 --> 00:58:05,216

Victoria Stilwell: I think TikTok has

been I'm, I mean, I, I just have a small

:

00:58:05,216 --> 00:58:10,736

little channel on TikTok, but I think

it's been an absolute, I mean, it's

:

00:58:10,736 --> 00:58:15,596

been devastating for, for, for dogs in

general, people's understanding of dogs

:

00:58:15,596 --> 00:58:16,976

in the way they train them, because.

:

00:58:18,761 --> 00:58:24,791

Seeing a dog with gnashing teeth and

then being dominated by a trainer

:

00:58:25,211 --> 00:58:27,971

is weirdly sexy for a lot of people.

:

00:58:29,111 --> 00:58:31,121

It's seductive television, right?

:

00:58:31,481 --> 00:58:33,101

Man, conquers dog.

:

00:58:33,221 --> 00:58:37,511

And so they have millions of followers,

and they're not really trainers.

:

00:58:38,391 --> 00:58:43,281

Some of them are, some of them are just

not, but they call themselves trainers

:

00:58:44,087 --> 00:58:44,537

The Yappy Hour With Nathan Dunleavy: Yeah.

:

00:58:44,751 --> 00:58:45,291

Victoria Stilwell: damage.

:

00:58:45,411 --> 00:58:50,341

So I think that in this industry, we

were making great strides and people

:

00:58:50,341 --> 00:58:57,241

understanding what dogs needed how to

go about teaching them a different way.

:

00:58:58,441 --> 00:59:02,160

And now it seems to be regressing

a lot because people are getting

:

00:59:02,160 --> 00:59:05,850

very seduced by what they see on

certain social media channels.

:

00:59:06,961 --> 00:59:08,160

And it's really sad.

:

00:59:08,221 --> 00:59:09,241

It's really sad.

:

00:59:09,756 --> 00:59:10,691

The Yappy Hour With Nathan Dunleavy:

That is,

:

00:59:10,830 --> 00:59:12,930

Victoria Stilwell: say, I'm,

I'm so sad for the dogs.

:

00:59:13,471 --> 00:59:15,540

I just apologize to them

and say I'm really sorry.

:

00:59:17,892 --> 00:59:18,732

The Yappy Hour With Nathan Dunleavy:

oh gosh, yeah.

:

00:59:19,392 --> 00:59:21,372

TikTok or I had a bad

experience with TikTok.

:

00:59:21,372 --> 00:59:22,497

I haven't gone back on six.

:

00:59:23,296 --> 00:59:26,265

Victoria Stilwell: Oh no, it's,

it's, I just do talking head stuff.

:

00:59:26,485 --> 00:59:30,895

It, it's, TikTok is really, it's its

own beast, but I think it has done, I

:

00:59:30,895 --> 00:59:33,775

mean, but I'm put, I'm painting a bad

picture 'cause there are some really

:

00:59:33,775 --> 00:59:36,715

good trainers on there as well that

do, are doing some amazing stuff.

:

00:59:37,045 --> 00:59:37,585

It's just

:

00:59:37,706 --> 00:59:38,266

The Yappy Hour With Nathan Dunleavy:

definitely.

:

00:59:38,425 --> 00:59:41,965

Victoria Stilwell: seems like

the bad stuff shouts louder

:

00:59:42,715 --> 00:59:44,995

the good stuff in everything.

:

00:59:45,591 --> 00:59:46,791

The Yappy Hour With Nathan Dunleavy:

Yeah, with everything, yeah.

:

00:59:46,791 --> 00:59:51,621

You're always gonna get someone like

moaning about the bad stuff rather than

:

00:59:52,071 --> 00:59:53,691

just telling everyone about the good.

:

00:59:54,001 --> 00:59:57,211

We're gonna start wrapping up, spend the

last couple of minutes, but you've worked

:

00:59:57,211 --> 00:59:59,701

with thousands of dogs and guardians.

:

00:59:59,731 --> 01:00:03,721

Is there a particular reactivity case

or moment that's stayed with you that's

:

01:00:03,721 --> 01:00:06,181

really embodied the heart of your work?

:

01:00:07,715 --> 01:00:10,085

Victoria Stilwell: There is so many.

:

01:00:10,291 --> 01:00:10,711

The Yappy Hour With Nathan Dunleavy: loud.

:

01:00:10,861 --> 01:00:11,251

Yeah.

:

01:00:11,645 --> 01:00:12,305

Victoria Stilwell: There's loads.

:

01:00:12,305 --> 01:00:15,155

I think one of the, yeah,

it was a German Shepherd.

:

01:00:15,155 --> 01:00:19,915

I was working with Phoenix and

she made, I mean, it just was

:

01:00:19,915 --> 01:00:21,385

like night and day with her.

:

01:00:21,835 --> 01:00:24,895

But, you know, then I was

still doing some DSCC with her.

:

01:00:25,315 --> 01:00:30,475

But was when I was beginning to

like transition into more of the,

:

01:00:30,650 --> 01:00:33,665

the more of my AZA day approach.

:

01:00:34,145 --> 01:00:39,276

So but then where I did do the AZA

Day approach more is with a dog

:

01:00:39,276 --> 01:00:41,136

that was very reactive to a baby.

:

01:00:41,526 --> 01:00:47,666

And every single time the baby was picked

up, especially, or the, and that I would

:

01:00:47,666 --> 01:00:49,916

say was life changing for those people.

:

01:00:49,916 --> 01:00:52,826

And there's been so many dogs in cars.

:

01:00:53,126 --> 01:00:56,366

Yeah, I can't really, I

can't really pick one.

:

01:00:56,756 --> 01:01:00,506

There's a a, 'cause we have a lot

of pit bulls here and there's a pit

:

01:01:00,506 --> 01:01:04,736

bull that I've been working with,

was very reactive towards other dogs.

:

01:01:05,786 --> 01:01:08,726

It's beautiful to see how

comfortable she is now.

:

01:01:10,766 --> 01:01:14,906

So, and a lot of people say, oh, this

stuff doesn't work on the larger dogs.

:

01:01:15,206 --> 01:01:19,226

We work with a lot of larger dogs

here because we have pitties,

:

01:01:19,226 --> 01:01:20,636

we have braces, we have canna.

:

01:01:20,636 --> 01:01:23,516

Corso, we have the whole, I mean,

I know you have Canac Corso in

:

01:01:23,516 --> 01:01:27,026

the uk we have a lot of these

larger, massive type dogs as well.

:

01:01:27,086 --> 01:01:28,316

Excel bullies, you name it.

:

01:01:28,926 --> 01:01:29,287

The Yappy Hour With Nathan Dunleavy: Yeah,

:

01:01:29,366 --> 01:01:32,546

Victoria Stilwell: so if it

works on them, it can on anything

:

01:01:33,636 --> 01:01:34,116

The Yappy Hour With Nathan Dunleavy:

that's it.

:

01:01:34,777 --> 01:01:38,917

Victoria, if a guardian is listing

right now and they feel lost,

:

01:01:38,917 --> 01:01:43,236

embarrassed, overwhelmed, what would

you want to say directly to them?

:

01:01:44,371 --> 01:01:50,156

Victoria Stilwell: I wanna say

we've all been there, we understand.

:

01:01:51,146 --> 01:01:57,356

There is definitely things that you

can do to help you and your dog.

:

01:01:58,586 --> 01:02:04,106

There are great trainers out there

that can make a huge difference in your

:

01:02:04,106 --> 01:02:05,936

lives, and don't be afraid to reach out.

:

01:02:07,982 --> 01:02:10,057

The Yappy Hour With Nathan Dunleavy:

I love that, Victoria, for those

:

01:02:10,057 --> 01:02:15,116

wanting to dive deeper into your

reactivity zones approach, RZA.

:

01:02:15,356 --> 01:02:16,856

Where can they learn more please?

:

01:02:17,641 --> 01:02:19,801

Victoria Stilwell: So we

have for Guardians, we have

:

01:02:19,801 --> 01:02:21,931

a course@positively.com.

:

01:02:21,991 --> 01:02:24,421

It's called Help Stop Reactivity.

:

01:02:25,325 --> 01:02:26,316

they can take that course.

:

01:02:26,316 --> 01:02:29,046

It's a really fun, it's really

entertaining and you'll learn

:

01:02:29,046 --> 01:02:31,216

a lot for professionals.

:

01:02:31,216 --> 01:02:34,845

We have the Reactivity for dog

training and behaviour Professionals

:

01:02:34,845 --> 01:02:39,015

course, and that's at dta.com,

:

01:02:39,015 --> 01:02:40,455

the Victoria Stilwell Academy.

:

01:02:41,265 --> 01:02:47,175

and there that is about a 10 to 12

hour course where we go, really, we

:

01:02:47,175 --> 01:02:50,986

use Help Stop Reactivity, but then

there's the professional part of

:

01:02:50,986 --> 01:02:55,695

each lesson, and we also talk a lot

about the business of reactivity.

:

01:02:56,005 --> 01:02:58,975

And so it's a really comprehensive

course for professionals.

:

01:02:59,365 --> 01:03:05,725

And we're also bringing out a sort of an

in, it's online, but it's an in person.

:

01:03:06,890 --> 01:03:09,770

Masterclass, four reactive cases.

:

01:03:09,770 --> 01:03:15,060

So you bring your reactivity cases

and discuss it with other trainers

:

01:03:15,060 --> 01:03:19,320

and with our faculty and you know,

you take videos and everything

:

01:03:19,320 --> 01:03:22,110

and so it's a six week course.

:

01:03:22,200 --> 01:03:24,181

Yeah, that's and online in person.

:

01:03:25,011 --> 01:03:25,301

The Yappy Hour With Nathan Dunleavy: Nice.

:

01:03:25,796 --> 01:03:29,176

I'm gonna put all those details

and links in the show notes.

:

01:03:29,536 --> 01:03:33,286

Victoria Stilwell, thank you

so much for joining me on the

:

01:03:33,286 --> 01:03:35,896

Yappy Hour, powered by Yappy.

:

01:03:35,896 --> 01:03:38,296

I've absolutely loved

chatting with you today.

:

01:03:39,020 --> 01:03:39,921

Victoria Stilwell: Thank you, Nathan.

:

01:03:39,921 --> 01:03:43,821

You're a great interviewer and

I really appreciate you having

:

01:03:43,876 --> 01:03:44,026

The Yappy Hour With Nathan Dunleavy: Oh,

:

01:03:44,211 --> 01:03:44,871

Victoria Stilwell: Thank you.

:

01:03:45,196 --> 01:03:46,696

The Yappy Hour With Nathan Dunleavy:

oh, thank you so much.

:

01:03:47,446 --> 01:03:48,076

Thank you.

:

01:03:49,100 --> 01:03:49,461

Victoria Stilwell: Bye.

:

01:03:52,902 --> 01:03:55,332

The Yappy Hour With Nathan Dunleavy:

Before we wrap up, here are a few

:

01:03:55,332 --> 01:04:00,772

key takeaways from my incredible

conversation with Victoria Stilwell.

:

01:04:01,557 --> 01:04:05,607

Number one, reactivity isn't disobedience.

:

01:04:05,817 --> 01:04:07,077

It's distress.

:

01:04:07,377 --> 01:04:09,596

Your dog isn't giving you a hard time.

:

01:04:09,866 --> 01:04:11,427

They're having a hard time.

:

01:04:11,907 --> 01:04:18,537

Number two, the reactivity zones approach

is built on safety, trust, and choice.

:

01:04:18,957 --> 01:04:23,096

We support dogs in the comfort

and tolerance zones so they

:

01:04:23,096 --> 01:04:25,167

can learn without overwhelm.

:

01:04:25,627 --> 01:04:29,557

Number three, real life

requires flexibility.

:

01:04:29,707 --> 01:04:36,037

Humane tools, emergency utahans,

block in and read in subtle signals.

:

01:04:36,217 --> 01:04:39,217

Help us keep reactive

dogs feeling protected.

:

01:04:39,727 --> 01:04:44,737

Number four, progress is

rarely linear, and that's okay.

:

01:04:45,366 --> 01:04:48,727

Consistency and compassion go

much further than perfection.

:

01:04:50,592 --> 01:04:53,052

Number five, you are not failing.

:

01:04:53,112 --> 01:04:55,721

You are learning alongside your dog.

:

01:04:56,232 --> 01:05:01,122

Supporting a reactive dog is

emotional work and you deserve

:

01:05:01,122 --> 01:05:03,312

support just as much as they do.

:

01:05:04,032 --> 01:05:07,272

A huge thank you to

Victoria for sharing how.

:

01:05:08,212 --> 01:05:11,752

Her heart and her groundbreaking

approach of us today.

:

01:05:12,232 --> 01:05:16,162

If you enjoy today's episode,

please consider leaving us with you.

:

01:05:16,462 --> 01:05:20,182

Share it with a fellow dog

parent, and subscribe so you

:

01:05:20,182 --> 01:05:22,282

don't miss future episodes.

:

01:05:22,761 --> 01:05:25,822

This has been The Yappy

Hour, powered by Yappy.

:

01:05:27,082 --> 01:05:28,342

I'll see you next time.

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