Nothing like a major crisis to make everyone remember why industry associations are so important. In this episode, Nicole Harris and Patrick Flannery talk about the crucial role the NGA has played in keeping its members across the U.S.A. informed and connected to critical resources during the pandemic, including calling state governments to explain why float glass plants can’t just be shut down. Like everyone, the NGA has had to reach new levels of flexibility and innovation to keep providing its services and nowhere is that more evident than in the ambitious restructuring of GlassBuild into a month-long online event called GlassBuild Connect.