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A 25-Year Relationship, Expressed in Three Words: How safety culture rests on wellness and connection.
Episode 10029th April 2026 • PCC Local Time • Nancy Joan Hess
00:00:00 00:51:26

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"I need help."

There are conversations in local government that change how you think about leadership. This is one of them. In this episode of PCC Local Time, I sit down with Chief David Lash of Northern York County Regional Police and Chief Dave Steffen, retired chief of Northern Lancaster County Regional Police, to talk about how the idea of wellness actually converts to meaningful outcomes inside a police agency.

Link to an earlier episode with Chief David Steffen on Regional Policing

Be sure to check out MuniSquare on Substack and our YouTube Channel

TIMESTAMPS:

00:00 Opening: why wellness and policing are difficult to connect

02:00 A 25-year relationship: how it began

05:30 The shift in policing culture around wellness

10:00 February 2025: the UPMC shooting

13:30 Immediate response and the role of support systems

17:30 Continuity of care and leadership perspective

19:30 September 2025: the second critical incident

22:30 “Two minutes of hell”: what happened and what followed

24:30 Leadership under pressure and the role of relationships

26:30 The three-word call: “I need help”

28:30 Reframing wellness as culture, not program

29:30 Reducing stigma and normalizing support

31:00 Moving from reactive to proactive wellness

32:30 Total wellness: beyond mental health

34:00 Building access: systems, providers, and trust

36:30 Wellness and use of force: a possible connection

38:00 Mindfulness and officer buy-in

39:00 Feeling valued as a core metric

40:30 Resistance, generational differences, and adaptation

44:30 Extending wellness into the community

46:30 Budgeting for wellness as essential, not optional

48:00 Culture shift: from external image to internal strength

49:30 Closing reflections: what can be carried forward

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