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21. 3 Things You Should NEVER Do on a Sales Call (& What to Do Instead)
Episode 2113th December 2021 • On Your Terms • Sam Vander Wielen
00:00:00 00:32:11

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Your time is valuable. As a business owner, you spend a lot of that time pursuing leads and, more specifically, making sales calls. Love it or hate it, it’s a part of business. The best thing you can do is to get good at it. 

I get tons of questions regarding what you legally can or can’t do on a sales call, whether or not you’re allowed to give advice, what counts as advice vs. education, taking payment over the phone, and so much more. So, in this episode, I break down three things you should never do on a sales call, before diving into what you can do instead, so you can make the most out of your time and effort.

In this episode, you'll hear… 

  • 04:21 - Why sales calls can land you in hot water
  • 08:17 - Why you should never give advice on a sales call
  • 13:16 - Whether or not you should take payment over the phone
  • 19:04 - How to guide the conversation when running a sales call



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  • Kajabi // use Kajabi to sell your course, program, or even build your entire website. Get a 30-day free trial with my link.
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DISCLAIMER: Although Sam is an attorney she doesn’t practice law and can’t give you legal advice. All episodes of On Your Terms are educational and informational only. The information discussed here isn’t legal advice and isn’t intended to be. The info you hear here isn’t a substitute for seeking legal advice from your own attorney.

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On Your Terms is a production of Crate Media.