Episode 56 - Building a Performance Culture

Episode Summary

In this episode of "Women Choosing Growth," host Tina Sue dives deep into the elements that define a performance culture within a business. Tina discusses common challenges faced by companies lacking a strong performance culture and offers actionable strategies to address these issues. From setting clear company goals to empowering employees and fostering better communication, this episode provides valuable insights and practical advice for women entrepreneurs looking to enhance their company culture.

Key Characteristics of a Non-Performing Culture

1. Confusion Among Employees: Employees are often unsure about what to do next due to unclear goals and disorganized project structures.

•    Quote: "All employees should be clear on the company goals and their role in pursuing those goals." 

2. Micromanagement: Leaders feel the need to micromanage, which indicates a lack of empowerment and clear guidelines for employees.

•    Quote: "I didn't empower them and say, 'I literally have your back.'"

3. Missed Deadlines: Frequent missed deadlines without clear consequences can signal a lack of accountability.

•    Quote: "What is the consequence if an employee misses a deadline?"

4. Lack of Motivation: Employees are not motivated to go beyond basic tasks, which often stems from a lack of recognition and incentives.

•    Quote: "How are you recognizing people when they go above and beyond?"

5. Stagnation: Employees feel stagnant without clear career advancement opportunities.

•    Quote: "Make sure there is a clear career path for each position."

6. Silos: Departments operate in isolation, leading to inefficiencies and duplicated efforts.

•    Quote: "Silos happen when departments are not tied back to the company goals."

Actionable Tactics to Improve Culture

• Set Clear Company Goals: Ensure that all employees understand the company’s financial and overarching goals. Regularly communicate these goals in team meetings.
• Empower Employees: Provide clear guidelines and trust employees to make decisions within those boundaries. Offer support and accountability rather than micromanagement.
• Establish Consequences and Incentives: Implement clear consequences for missed deadlines and recognize employees who exceed expectations to foster a proactive culture.
• Promote Career Growth: Create and communicate clear career advancement opportunities to keep employees motivated and engaged.
• Foster Communication: Hold regular company-wide and departmental meetings to ensure alignment with the company’s mission and vision. Encourage cross-departmental understanding and cooperation.

Quotes for Inspiration

• "Empowerment comes from trust and clear guidelines, not from constant oversight."
• "Recognition and incentives are crucial for motivating employees beyond their basic tasks."
• "Clear communication and understanding of company goals help employees make proactive choices."

Tune in to this episode to discover more about transforming your company culture and driving performance through effective leadership and strategic practices.

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