Welcome to Episode 20 of the TRANSFORMA TU INGLÉS PROFESIONAL podcast!

I'm your host Daniel Smith.

Today I will be talking with Alastair, an AMAZING coach from my team, all about:

• How to use the words "quote" and "budget" correctly
• Everything you need to know about "quotation marks" and "quotes" from famous people.
• The key differences between a "customer" and a "client"
• Why I call my students "clients" and NOT customers
• Why there are always some exceptions to the rule especially connected to internal business jargon
• And why some football fans object to being called "customers"

This podcast is aimed at helping you push your business English communication skills to the next level so that you can grow professionally and achieve your international career goals!

WHEN YOU ARE READY YOU MIGHT BE INTERESTED IN:

DOWNLOAD MY FREE BOOK: Tu inglés no fluye en reuniones. Tiene solución The method that will make you fluent and professional in meetings!