On this episode we interview Cliff Bramble.
With forty years of restaurant operations and hotel experience in casual,
upscale, catering, and full service restaurant segments,
Cliff Bramble has built award winning restaurants from the ground up,
retro-fitted restaurants, opened Marriott Hotels, owned a coffee house, wrote
two books, and owns and develops profitable real estate investments.
In this episode, he speaks with Rico and Glenn about the
state of uncertainty COVID has brought onto the restaurant industry and more
specifically, how he has effectively continued to communicate with his team
during these trying times. This episode follows up to the concepts talked about
in the last episode and highlights practical and real world uses of
communication in teams during times of strife.
WE Want to hear from you; For suggestions, opinions , success stories or just to say " Hi" email us at contact@thepowertoadapt.com.
Subscribe to the podcast so you don't miss any new content!. We post new episodes every second Monday.
Text the word ”Report” to 55678 for a Free Report on your Communication Behavior Style
Timestamps
00:00 - Episode Introduction
02:42 - Secrets of the Restaurant and Hospitality Industry
05:19 - The Subtle Effects of Communication
08:22 - Advice for new leaders: How to build trust and rapport with your team
10:42 - The First 3 Questions Managers must ask members of their teams to build rapport
16:31 - The Story of the 100 million dollar white envelope business (Old School CRM)
17:40 - The importance of the why- Find yours with a free behavioral assessment -- Text the word ”Report” to 55678
19:37 - 60 Things to Teach College Kids
23:58 - Takeaways from this episode -- The importance of failure
Today's Ricoism
1-Define: your desired outcome.. Write it down, create a dream board.. what ever it takes to be 100% focused on that outcome.
2- Committed: Write down an outline of the milestones you would need to achieve in order to achieve your vision. (Make it your mission to accomplish it) If you can not measure it you can not determine if you are getting closer or further away.
3-Conviction: In the areas you have not expertise, wisdom, skill or know how: read, learn from other sources, find a mentor get a job where you can gain the skills. ( Are you willing to do what it takes)
4- Clarity: Take time to refine and define what that vision is. That is your North star. You will stumble and fail, expect it, the clear the vision is the more focuse you are on it. That means that no matter how many time you fall or get turned around you still know where your North Star is. You can course correct and with each failure comes new wisdom that helps you to get closer.
5- Dedication: Each failure will test if you are truly committed or just feeding your ego. Each laugh, negative advice, disappointing look and closed door from others will challenge your belief in your vision. (If it was easy every one would do it) It is not about time but about your faith and belief of what you want to accomplish. Be convicted in achieving that vision and most importantly: Believe in your Ability to ADAPT, OVERCOME AND SUCCEED.
