In this episode of Building Success Stories, Ann Donnelly interviews Kevin and Neelo Jaikeran, the owners of Queensbury Billiards. They discuss their journey from Guyana to opening a unique billiards hall that offers not only pool but also a diverse menu inspired by their cultural background. The conversation highlights their commitment to customer service, community engagement, and the importance of food in attracting customers. They also share insights into the facilities available for pool enthusiasts and the family-friendly atmosphere they have created.