In this insightful interview, authors Tiffany Burns and Erica Bare discuss their new book, 'A School Leader's Playbook for Tough Conversations.' They share practical strategies for school leaders to navigate difficult dialogues with staff and students, emphasizing the importance of care, preparation, body language, and ongoing coaching to foster trust and positive school culture.
Tough conversations don't get easier with time; they get harder.
Transparency about intent builds trust and clarifies misunderstandings.
Body language and tone are more impactful than words in communication.
Consistent, ongoing feedback fosters growth and reduces surprises.
Empathy and curiosity are key when emotions run high.
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