We've all sat through trainings, workshops and more meetings than we care to remember that didn't deliver. Let's be real... some of them sucked.
If you're an executive, director, manager – or a consultant, coach or trainer – this episode is for you.
James lays out the importance of "setting the table" for a successful event, especially when it comes to the good ideas and 'light bulb' moments during a group activity.
Don't let a thousand good ideas vaporize into thin air the moment your training ends.
****
Confidence Covered By Humility is a podcast by James Mayhew for anyone who wants to lead their business, their team and their home with humble confidence.
Connect with James on LinkedIn: https://www.linkedin.com/in/jamesrmayhew/
Watch James' video series for building a High Performance Workplace Culture on YouTube
Schedule a meeting to talk with James.
And welcome back to the confidence covered by humility podcast.
Speaker:I'm your host and your business and leadership coach, James Mayhew.
Speaker:And I just wanted to start out by saying a huge thank you for your comments and your
Speaker:likes and your shares and your subscribes.
Speaker:It just, uh, it just means so much to me that you would do that.
Speaker:Now, today's another short, uh, I'm in this series of doing shorts here.
Speaker:And a few weeks ago I was At a, at a, uh, new client, actually, this is the first time I was with them, a
Speaker:company that's been around for multiple generations and really doing some cool things in their industry.
Speaker:And what I want to talk to you today about is an experience from there.
Speaker:And, uh, I'm just going to frame it up with this sentence here, set the table for success.
Speaker:So like I said, a few weeks ago I was invited to speak to a group of leaders at this company.
Speaker:And, uh, because it was the first time I was with them, I always like them to get an experience,
Speaker:you know, what is it like to work with me?
Speaker:I want, you know, to do well.
Speaker:I want to set the table in a way where they're clear about why are we here today?
Speaker:What are we going to do?
Speaker:What is it, you know, how is that work going to look?
Speaker:And what are we going to do afterwards?
Speaker:And I just feel like that is a.
Speaker:The recipe for an effective training session.
Speaker:So after I did this brief introduction of myself, which I probably pretty poor at those, but I keep it pretty short.
Speaker:And basically I just tell them, Hey, this is what you should expect today over these next three hours.
Speaker:The goals for the day are, are these number one, I want you to be able to understand the purpose
Speaker:behind and the best usage of your core values.
Speaker:Number two, We are going to discover some communication gaps, but that's also going to show us some opportunities
Speaker:where we're going to learn how to coach and mentor through your core values to close those communication gaps.
Speaker:Now the third goal that I have for you today is that we're going to identify ways to utilize your core values
Speaker:and key areas like how you develop individuals on your team, how you can evaluate someone's progress through
Speaker:core values and overall we're going to strengthen everything that's already good here by going through this.
Speaker:Now, I believe that this setting the table is a crucial step to do because it establishes the
Speaker:value for their time and their monetary investment.
Speaker:I don't know if they've had good trainers in the past.
Speaker:I assume they do or have had.
Speaker:Uh, I want to make sure that when they think back to my time with them, that I've done a good job for them.
Speaker:It also provides accountability both to them, the people that invited me, and it, and it also
Speaker:provides that accountability for me when I say, Hey, these are the things that we're going to do.
Speaker:Well, that keeps us focused.
Speaker:It keeps us on track.
Speaker:Now there's another thing that I do.
Speaker:There's a few other things that I do just in the introduction part in this introduction.
Speaker:It might take a while to get through this, but I also want them to, to know that it's going to be interactive.
Speaker:And so I always, I joke with them and I say, okay, here's your two minute warning.
Speaker:Uh, you're not going to sit on your hands today and uh, you are going to be participating.
Speaker:It's, that's what brings, uh, the highest quality.
Speaker:To this type of training is when you are engaged in it and you are sharing your thoughts and then I
Speaker:offer one final discussion point Which is this it's a story minor you get out of this what you put into it.
Speaker:And here's why I need to say that Oftentimes when we come in to do a training there are a lot of
Speaker:distractions that we have to deal with right?
Speaker:There's a phone call.
Speaker:There's an urgent email.
Speaker:There's a fire that needs to put out And so I always just tell them, Hey, we're adults here.
Speaker:So, you know, you know, to keep your phone silenced and all those, but if you need to
Speaker:respond to something, get up and take care of it.
Speaker:But at the same time, I also want them to know that, you know, put, put effort into this, be engaged, be involved in
Speaker:what's going on and don't daydream or, or don't be worrying about the thing that you think is really important because
Speaker:what we're doing here is actually really important to you.
Speaker:And then I also do one final thing to set up what I feel is a, Oh, great way to set the table.
Speaker:I say, listen, when we're in a room like this, there are going to be ideas.
Speaker:There are going to be light bulb moments that you have.
Speaker:There's going to be hundreds of them, if not more.
Speaker:Okay.
Speaker:You can start to think about you've got a room of 20 people when they're for three hours, we cover a lot of stuff.
Speaker:There's a lot of.
Speaker:Those special little moments that happen.
Speaker:So I tell them during a meeting like this, when they happen, if you don't write them down, if you don't
Speaker:discuss them, either, you know, when we do it like a small group or bring it to the large group, there is a
Speaker:really good chance, pretty much a hundred percent chance.
Speaker:I would say that they're going to fade away.
Speaker:They're just going to vaporize.
Speaker:When that meeting ends, you had good intention.
Speaker:You were going to remember them, but they don't, that doesn't happen.
Speaker:So leaders, managers, supervisors, if you're listening to this right now, just don't miss what I'm talking about.
Speaker:Make sure you set the table with your teams.
Speaker:You want to prepare their minds.
Speaker:You want to prepare their hearts also for the purpose behind the trainings.
Speaker:Meetings are really an essential part of your business.
Speaker:But meetings should never suck.
Speaker:Okay.
Speaker:Meeting shouldn't suck.
Speaker:You should take ownership to deliver a great experience.
Speaker:Even when it feels like it's a staff meeting or a recurring meeting, that's how they don't feel recurring.
Speaker:Or like we just got to show up again.
Speaker:So set the table, explain the purpose, let them know what's at stake.
Speaker:And always, always have actionable takeaways.
Speaker:Even when it's an informational meeting, they're going to come up.
Speaker:Now, one of the ways, I'm going to give you four steps actually here to ensure that those things happen.
Speaker:So here's step one, just before the meeting is over, you got to save time for this.
Speaker:I do this in my trainings, I'll go around the room and we ask each person's, each person for their biggest takeaway.
Speaker:And it doesn't have to be the biggest.
Speaker:It's just like, what's a, what's a takeaway from today that landed on you that was important.
Speaker:What that does is it creates momentum and it reminds people of things that they might've missed.
Speaker:Step number two, give them time to write down things that they want to implement.
Speaker:We actually carve that out.
Speaker:We say, okay, take a few minutes right now.
Speaker:Go look back through your notes.
Speaker:What are the things that hit you today that you want to implement and see through that happens after today?
Speaker:Because when I'm gone, we have to make sure that these things get, get done,
Speaker:which rolls into then step number three.
Speaker:And maybe you want to do this one sooner.
Speaker:It doesn't have to be in this exact order, by the way, but you also want to remind them
Speaker:of where we've come from through the day.
Speaker:I find tremendous value in reminding people of where would we start today?
Speaker:What did we do?
Speaker:So, so we have now context of, okay, we're seeing the world a little different as a result.
Speaker:When we remind them of that, it makes those ideas start to come back together.
Speaker:So maybe you want to do that at step one.
Speaker:That's cool.
Speaker:Reorder it.
Speaker:If you want step number four, give them what the next steps are to ensure that the
Speaker:techniques and methods will be implemented.
Speaker:In other words, if the person who's invited me in to do a training has not done that
Speaker:part, I'm going to make sure that I do that.
Speaker:But.
Speaker:What What will happen oftentimes is I'll, I'll get to a statement like that and
Speaker:they'll say, Hey James, we've got this.
Speaker:And I say, great.
Speaker:Take over.
Speaker:And they walk 'em through.
Speaker:The accountability and ownership piece of that.
Speaker:All of this, all of this sets up a great training or it sets up a great meeting.
Speaker:And the point of this is that you're set the table for success.
Speaker:I'm James Mayhew, and I work with companies of all sizes, small, medium, and large to do this.
Speaker:We ensure that they have amazing and talented people doing exceptional work on the most important things.
Speaker:All right, we'll catch you again on the next episode of Confidence Covered by Humility.