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2 - Terrible on My End
Episode 219th April 2022 • Parts Department • Justin Brouillette & Jem Freeman
00:00:00 00:48:10

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The guys talk about LB's Lean Day, company culture, Freshdesk, Quotient, Fusion 360 Nesting, Justin's New Kaeser Compressor, and the YCM CF BIN file update.

DISCUSSED:

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Show Info

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HOSTS

Jem Freeman

Castlemaine, Victoria, Australia

Like Butter | Instagram | More Links

Justin Brouillette

Portland, Oregon, USA

PDX CNC | Instagram | More Links

Transcripts

Jem:

3, 2, 1,

Justin:

That was pretty good.

Jem:

really?

Jem:

I was terrible at my end

Justin:

Let's try it again.

Jem:

I think think I'm awake enough.

Justin:

Yeah.

Justin:

You got coffee.

Jem:

I've got coffee.

Jem:

Yeah, that's the non-negotiable.

Jem:

As I enter the building,

Justin:

I don't understand how people don't drink coffee

Justin:

in the morning like that.

Justin:

I just, I don't get enough sleep.

Justin:

I think for that,

Jem:

how much sleep do you get?

Justin:

Oh boy.

Justin:

Historically pretty terribly.

Justin:

Six six and a half hours.

Justin:

Yeah,

Jem:

I've got two small children.

Jem:

That sounds all right.

Justin:

architecture school kind of ruined me for a long time.

Justin:

And then, it was like just part of the culture, unfortunately, and I

Justin:

don't, I've always had bad times, so I'm thinking it a little better.

Justin:

My older age, over 30, starting to sleep a little more.

Justin:

The children things gotta be tough though.

Jem:

Yeah.

Jem:

It's it's so normal now.

Jem:

The lack of sleep is just the no, but it's not the bad.

Jem:

I typically get six, six or seven hours, if I'm lucky, It's just very broken.

Jem:

Which, which brings me to my first point of being late this

Jem:

morning due to an alarm fail.

Jem:

So I'm with, at 6:00 AM my time when we're supposed to be recording this.

Jem:

But I had a failure of my alarm settings and I really disliked being late.

Jem:

I don't know how you feel about being late personally, but it's one of the

Jem:

few things that really rubs me up the wrong way personally, when I'm the one.

Jem:

Yeah.

Jem:

And so I sort of rushed in this morning and like bumped the coffee pot and

Jem:

coffee grounds went everywhere and you know, there's a mess out there

Jem:

in the staff kitchen and I did made me think about that short film.

Jem:

Do easy.

Jem:

Have you seen that Gus van Sant?

Jem:

It's actually, it's one of the, there's two videos on like our

Jem:

staff training induction package.

Jem:

One of them's do easy

Justin:

I've got to watch that.

Jem:

and the other one's 10 bullets by Tom Sachs

Justin:

Oh, I've seen that.

Jem:

yeah, do easy.

Jem:

We we'll put it in the show notes.

Jem:

That's really good.

Justin:

of the watch that I haven't heard it.

Justin:

No, I love the 10 bullets.

Justin:

Is that that's the one where he like, goes through like kind of all

Justin:

the rules for a studio or methods of making in a certain sense.

Jem:

Yeah.

Jem:

Yeah.

Justin:

I love

Justin:

that movie.

Jem:

The story goes that he got sick of training staff over and over again.

Jem:

So by these sweet little films, there's one about plywood,

Jem:

which is really good as well.

Justin:

you share that recently?

Jem:

With you?

Justin:

Just somewhere, maybe on

Justin:

Instagram.

Jem:

On the internet

Justin:

Oh, okay.

Justin:

I thought it was you.

Jem:

that I recall.

Justin:

That's pretty good.

Justin:

Like an old plywood or something like

Justin:

that.

Jem:

Yeah.

Jem:

Yeah.

Jem:

So, sorry.

Jem:

I'm late.

Justin:

no worries.

Justin:

I was saying on slack before we started that if I was in your

Justin:

position, I would probably be late.

Justin:

every time it would be terrible and I would also feel bad.

Justin:

you're a better morning person than I, so no problem.

Jem:

What's happening in your end today?

Justin:

Well today,

Justin:

notably, I suppose we finally got plywood this morning that, that I was kind of

Justin:

discussing last time, The replacement for Baltic Birch in a certain sense.

Justin:

It's like this Poplar PLI, it's got

Jem:

The apple ply.

Justin:

now.

Justin:

It's just, called Garnica actually, out of Spain and.

Jem:

Yeah.

Justin:

It kind of came up a couple of different ways from a friend.

Justin:

And then one of our vendors, when I was asking about like, what else we have

Justin:

in the world, besides Baltic Birch.

Justin:

And they brought up this stuff and it took about still a month to get it.

Justin:

It seemed and we've been trying to get in different thicknesses, but it

Justin:

came in the kind of 18 mil variety at this point, which is pretty commonly

Justin:

used, but we wanted it in like a 12 and it seems that everybody else in

Justin:

the world wants it at the same time.

Justin:

So anything, they didn't have anything else in stock.

Justin:

And apparently it's just like backlog now.

Justin:

Cause there's trucker strikes in Spain as well.

Justin:

I guess

Jem:

Yeah.

Jem:

So you've

Jem:

got enough to keep you out of trouble.

Justin:

we're testing with, it's only got a few sheets is probably a

Justin:

mistake.

Jem:

Okay.

Jem:

Have you cut Poplar before?

Jem:

And I find it challenging to get a clean.

Jem:

edge

Justin:

I've cut solid.

Justin:

Well show you, they didn't show me some samples.

Justin:

But it's, it's very blonde,

Jem:

Yeah.

Justin:

brighter, but I was impressed by the core seems pretty solid.

Justin:

I, you know, everything else, always the Baltic always seems pretty

Justin:

rough and at least here anyway, kind of soft and it's probably

Justin:

going to be tough to cut I'm sure.

Justin:

We keep joking about the glory days of Baltic Birch how now

Justin:

we're just going to be completely ruined by everything else we try

Justin:

and use.

Jem:

Oh, totally.

Jem:

Yeah.

Jem:

Nothing will ever be so flat and stabile I haven't done much with public supply.

Jem:

There's a distributor here that does a product called E ply, I think,

Jem:

which is like a soy glues, zero formaldehyde really nice product.

Jem:

and I've only cut a few samples but I find like, as you drop down, H H second, Nia,

Jem:

it's really hard not to get sort of like quite big tear out on whichever way it is.

Jem:

and I found new, super sharp carbide was kind of the only way to go with it.

Jem:

If you had a dull cutter, he couldn't couldn't get away with it.

Justin:

it's funny you say that they did like a, a chamfer You probably

Justin:

can't tell from there, but it it tore out on the end grain on the top layer.

Justin:

That's

Justin:

not encouraging.

Jem:

No.

Jem:

And then we can wait, found, like, I can't remember what we must've done.

Jem:

Because we had enough experience with edge Sandy and stuff.

Jem:

We found like we'd almost have to cut it a millimeter oversize.

Jem:

So you could edge sand at so much to get like a nice clean edge.

Jem:

I'm probably scaring you now.

Justin:

Well, I don't know strangely enough, like multiple vendors have

Justin:

like had Baltic Birch in stock and enough to get us by and it's been

Justin:

affordable somewhat affordable lately.

Justin:

So I don't, I don't know.

Justin:

I don't know if I've been getting like swindled into thinking it's

Justin:

worse than it is, but who knows?

Justin:

Anyway, that that was one notable.

Justin:

How about, how about you?

Justin:

What's your, well, your day is just starting.

Justin:

So what are you going to do today?

Jem:

We have got our workshop Lean day today.

Jem:

So once a month we technically, it doesn't happen every month but

Jem:

technically once a month we down tools And spend a full all-staff spend an

Jem:

old, like a full day, just on workshop improvement, business improvement tasks.

Jem:

yeah, it's typically a pretty fun day because everyone's got ideas

Jem:

about what they want to improve.

Jem:

So like we wrote a bit of a list yesterday, so this dispatch packing,

Jem:

area's going to be rejigged with the shipping computer will get moved and

Jem:

some new storage and stuff like that.

Jem:

And yeah, this whole list of things, the things bits and pieces that people,

Jem:

things that have been bugging people over the last while we haven't probably

Jem:

missed the last two months because every day that it's fallen, we've

Jem:

been like in the heat of production and it had to just kind of carry on.

Jem:

a bit, little bit slower in production at the moment, as I mentioned last week.

Jem:

And so we've got time to do.

Jem:

today as we call it.

Jem:

so that'd be good.

Justin:

I love that idea.

Justin:

I mean, a thinking about what we do is it's, I'm always for kind

Justin:

of the fix it when you can kind of thing, like don't wait necessarily.

Justin:

But like the idea of making it a whole dedicated day because typically it's

Justin:

usually the after Christmas to new year's, it's kind of a weird dead zone.

Justin:

If it's the same, like nobody really works.

Justin:

one of two days that week we'll take just build wherever you want day.

Justin:

So it's not really the same, but that's about as close as we get to

Justin:

like a dedicated day for a lean day.

Justin:

But I like that idea a lot.

Jem:

Yeah.

Jem:

It's it's the one, that's the version of this that we've settled on.

Jem:

So we've tried lots of different things over the years.

Jem:

Like we used to try and do it by Fastcap style with like every

Jem:

morning would do it for half an hour and, clean and, you know, do like,

Jem:

I've forgotten all my lane terms.

Jem:

It's been a while since I've watched any of those videos.

Jem:

But like fix up, fix what bugs you cousin, like every morning, but it was just the 30

Jem:

minute window was great for those little things, but it was never enough to do the

Jem:

sort of bigger picture projects as cool.

Jem:

The offcut storage is terrible.

Jem:

We need to just like pull all of that out and like rethink it.

Jem:

And that that's a full day project.

Jem:

And so by scheduling it once a month, we found we could actually

Jem:

make good progress on those bigger

Jem:

picture things.

Justin:

I really like, Yeah.

Justin:

I mean, not to go too deep on the.

Justin:

I like the idea that then it gives, cause even for myself, I always feel

Justin:

like I can't take enough time off from what I'm doing to like fix those things,

Justin:

even though it's pretty critical.

Justin:

And I'm sh I'm assuming for the people here too, it'd be like,

Justin:

oh, I've been waiting to fix that.

Justin:

Now I've got that day.

Justin:

That's okay to do, rather than like, oh, we're not getting the other stuff done.

Justin:

I think we'll

Justin:

definitely try that.

Jem:

good.

Jem:

yeah, that's, that's good.

Jem:

Other than that, I've got a bunch of things I need, need to get done around

Jem:

that in terms of just jobs flowing.

Jem:

I'm feeling like a bit of a bottleneck this week We've been quoting so

Jem:

hard over the last month and those jobs are starting to convert.

Jem:

And so now as those jobs convert, that means there's a lot of information

Jem:

in my head that needs to be extracted and tasks that need to be delegated

Jem:

and drawings and needed to be done.

Jem:

And, so I was a little bit stressed yesterday actually, as you know, as well

Jem:

winning work, I was like, oh, there's a lot of suddenly, there's a lot to do.

Jem:

And that's

Jem:

a lot of it's on my list right now,

Justin:

kind of connects to what we were talking about last time

Justin:

of almost all of that that's custom work ends up being, let's say commitments

Justin:

that you've made to the client that maybe aren't even notated outside the

Justin:

person that's quoting his head sometimes.

Justin:

And

Justin:

it's like, oh, we need to go get this done.

Justin:

And maybe one of the team will be like, oh great.

Justin:

Let me jump into that.

Justin:

And you're like, you can't, you know, you can't yet because

Justin:

it's all stuck in my head.

Justin:

And you're like, why don't I do this to myself?

Justin:

But you jumped into the next thing, you know, before you got it out.

Justin:

So you get another thing done thinking you had to.

Jem:

yeah, exactly.

Jem:

And that's, that's what we're trying to solve.

Jem:

One of the things we're really actively trying to solve in the business at

Jem:

the moment is that handover process.

Jem:

So I've been really loving descript since you introduced me to it a couple of weeks

Jem:

ago, the screen screen capture software.

Jem:

Cause I've been, we've been using screen capture tool for a while now.

Jem:

but I just love that descript, shortcut and it's immediately recording my

Jem:

screen and I can send someone a link.

Jem:

So our current practices, you know, if I'm the designer or I've

Jem:

detailed a project, then before it goes to the machinist, John.

Jem:

I have to do a handover video in Fusion you know, picking it apart, talking

Jem:

through, you know, we need six of these parts and yeah, make sure you

Jem:

do like a reverse thread on this part.

Jem:

Cause that's different and blah, blah, talking through the project.

Jem:

And any of that stuff, like you just mentioned that like little tricks or

Jem:

things I might've committed to the client, that video then goes to John.

Jem:

And then what we're trying to sort of in the next step is like cool right?

Jem:

So John machines, the parts and then parts go to someone to process them.

Jem:

Like, did they watch the same video?

Jem:

But that was kind of more about machining.

Jem:

How do we do like a video that sort of captures heaps of time?

Jem:

But it does reduce those questions of instead of John coming to ask me

Jem:

questions about the job and then Andy coming to ask me questions about the

Jem:

job and like me always being node it's like sort of published that

Jem:

information out of my head and yeah.

Jem:

The job and flow through the system.

Jem:

Seamlessly.

Jem:

Yeah.

Jem:

Work in progress.

Jem:

Like everything,

Justin:

I have two questions about.

Justin:

I think I picked that up from the fast cap ideas of just recording a video

Justin:

and Saunders talks about that too.

Justin:

Like to record something it's easier.

Justin:

Usually the weird couple things I find about it.

Justin:

Where do you put the videos?

Justin:

First of all?

Justin:

Like where do you host them?

Justin:

Do you have a solution?

Jem:

Well, now I've just like used the script or other services like

Jem:

that, where it's just like, boom.

Jem:

It gets pinged up to the cloud with a unique URL.

Jem:

And we can just share that your

Jem:

URL they'd probably disappearing.

Jem:

I don't know how long they last, but they last long

Jem:

enough.

Justin:

Yeah.

Justin:

There's one of the weird things of you prior would relate jumping

Justin:

around from software to software, trying to find solutions to

Justin:

things is, we finally landed on.

Justin:

For the most part, keeping all of our knowledge in this, it's a help desk

Justin:

ticketing, software called Freshdesk.

Justin:

And I've used it for a long time for just basically the initial point was

Justin:

I need to be able to handle people that contact me about Nack products

Justin:

and, you know, I have a problem and it would just be stuck in my email.

Justin:

And even though it was just me, I found that difficult to track

Justin:

different customers and what they needed and you couldn't, you know,

Justin:

I just wasn't good at organizing.

Justin:

So it also allows you to FAQ's and that can be public or internal.

Justin:

And so what we did with the CNC stuff is we made a giant

Justin:

internal category and then has sub categories in that so that you can.

Justin:

Store that stuff.

Justin:

So it's great.

Justin:

Except for things like this, where it's like, okay, well,

Justin:

where do I put this video?

Justin:

And I think the only thing I've come to is to put it on YouTube in some

Justin:

fashion and make it either unlisted, if it's not super secret, which

Justin:

we don't really have much of that.

Justin:

And then you can link that in, but that's kind of the best thing we've

Justin:

come up with at this point, it kind using a technique an air table where

Justin:

everything's kind of hidden in one or not like dumped into one place.

Justin:

And then you, you can search it pretty well.

Jem:

Oh yeah.

Jem:

I've been meaning to ask you about Freshdesk because I feel like

Jem:

that's something that's lacking in terms of our software stack.

Jem:

I'm sorry.

Jem:

If anyone came here for CNC talk, it's just going to be software.

Jem:

Like

Justin:

It's a software.

Jem:

w what, what apps are we using today?

Jem:

I got, I got, told off at the start of the week for spending an hour

Jem:

rebuilding my to-do list in Airtable.

Jem:

Cause I got sick of Figma.

Justin:

There you go.

Justin:

Yeah.

Justin:

I thought it was beautiful when you showed me.

Justin:

I was like, that's great.

Justin:

You know, if if it makes you feel better about

Justin:

getting your work done, then it actually does something then work on it,

Justin:

you know?

Jem:

That's right.

Jem:

Well, I'd love to pick your brain on Freshdesk further, but yeah,

Justin:

Yeah.

Justin:

It's it's definitely not a perfect solution.

Justin:

What's crazy about it is I've only used the free versions of it since like maybe.

Justin:

And they have a really good free tier where you can have, they call the

Justin:

people on your team like agents, like you're like an agent and you can have

Justin:

as many as you want on the free tier, you can use emailing with customers.

Justin:

And what I like in particular, one of the things else on the

Justin:

list today was managing email and.

Justin:

That just being such a big part of, I don't know, a lot of contemporary

Justin:

businesses, even what we do, right.

Justin:

it's it's communicating with clients, vendors, all those things happen that way.

Justin:

Now it's the best way to track it.

Justin:

So I've wanted fresh desk to be both are to kind of the, all in one solution,

Justin:

but really it's only an outward facing thing with, with like clients in

Justin:

particular, but it does work pretty well because we get one email it's

Justin:

like, you know company@company.com and everything that goes in and out gets

Justin:

filtered by their system, two tickets.

Justin:

So that like, you know, customer a is ticket 1260.

Justin:

And whenever they email, it goes into the same place.

Justin:

And everybody that can see that category of like customer service.

Justin:

Respond to it.

Justin:

You can also respond externally from like your normal email app, if you're an agent.

Justin:

And that goes into the ticket too, this is kind of nice.

Justin:

You can make internal notes on that, you know, thing.

Justin:

And then I think what's really awesome about it, which is pretty hidden, is you

Justin:

can do what are called canned responses.

Justin:

So any time we need to send a deposit form for a job, I have a thing that pops

Justin:

that in and you know, everything they need to know about how to pay the deposit.

Justin:

What's

Justin:

how that works as well as then.

Justin:

You can also do any of the articles.

Justin:

The FAQ articles can be dropped into the email as well.

Justin:

So Yeah, it's fun.

Justin:

It's fun as the bad word for it.

Justin:

It's very helpful.

Jem:

sounds great.

Jem:

I'll check it out.

Jem:

Yeah, that sounds a little bit what's next on our Airtable development

Jem:

list, which I was chatting so Jay works on all our air table stuff here.

Jem:

And the next big ticket item that we're working on is quoting which we're

Jem:

already doing a table, but then quoting output, like actually click of a button.

Jem:

And the customer gets like a rich text email with like materials watches

Jem:

and like all that information on how to pay and like quotes rough often

Jem:

itemized with different material options at different price breaks.

Jem:

And so like the dream is that the customer can get.

Jem:

Rich email and go, oh yeah, no, I just want option a and C please.

Jem:

And disregard option B and hit submit.

Jem:

And then that pings back into our air table base and rebuilds the

Jem:

quote and generate an invoice.

Jem:

It's a huge amount of work, but I'm very excited about that at the moment.

Jem:

But I have to remember that we don't have to build everything from scratch and

Jem:

that.

Justin:

As we continue down app talk.

Justin:

The thing I stumbled into a while back is called Quotient and there's a few of these

Justin:

out there, but it, it does a little bit of this it does nothing for you per se.

Justin:

You have to enter all the stuff, and it's not like generating

Justin:

time estimates or material estimates, but it saves everything.

Justin:

You have templates and you can quickly send like optionable quotes, right?

Justin:

So there something you can have images.

Justin:

The funny thing in the last week that I've thought about I sent you that lady, on

Justin:

tick-tock saying, well, if you, you know, if you were paid a thousand dollars an

Justin:

hour, what would you do with your time?

Justin:

Right.

Justin:

As a business owner and you know, it kind of hit me like, yeah, I'm

Justin:

doing a lot of stupid stuff that.

Justin:

I shouldn't be doing.

Justin:

One of which is quoting, I hate quoting.

Justin:

It's such a time suck.

Justin:

Right.

Justin:

Because half the time, maybe you don't win the job the other

Justin:

time, it just feels like in some fashion it could be more automated.

Justin:

And I'm thinking like the thought came to me, why do we spend

Justin:

any time on quoting anymore?

Justin:

Like, there's, there's AI software.

Justin:

Right.

Justin:

And it's just not at the level where our size of companies can afford it

Justin:

or have access to that thing in a certain sense, in a lot of ways, I feel

Justin:

like,

Jem:

You talking about the sort of Xometry model where it's applied files and yeah.

Jem:

Yeah.

Jem:

I think first straight CNC machining jobs that feels almost within our

Jem:

grasp doesn't that fight or should be.

Justin:

Yeah,

Jem:

Yeah.

Justin:

Have you heard of paperless parts?

Justin:

They kind of do that, but they don't do any nesting.

Justin:

I've gone back and forth with them a few times with like even

Justin:

their CEO on a call one time.

Justin:

And they kept promising me that they'd be able to do nesting and then they'd

Justin:

be like, Hey, I guess we can't do it.

Jem:

So that's for the more traditional machining, might

Jem:

job shop

Justin:

Yeah.

Justin:

single part.

Justin:

But it's brilliant for that.

Justin:

Like, I've seen friends use it.

Justin:

I've played with a of myself.

Justin:

And if it's tempting, even, even though most of our jobs go into

Justin:

a nested set up, you know, it doesn't really work, but Yeah.

Justin:

I keep thinking if I was trying to tell you write other people.

Justin:

Quote, or even spend my own time.

Justin:

That feels like one of the biggest time sucks that obviously is

Justin:

necessary, but that I would love to see some big improvements there.

Justin:

Firstly, in a software

Justin:

sense.

Jem:

Yeah.

Jem:

And that's what we're trying to build in our table is not, not automated, but

Jem:

like the skill quoting simple jobs to a point where anyone on the team can

Jem:

just, you know, get the length, the number of parts off the sheet layout.

Jem:

Pretty much plug that into air table.

Jem:

We've dropped down menus and the materials selections and

Justin:

Interesting.

Jem:

Instead of, you know, Aaron and I sort of thinking about, oh, what

Jem:

feed rate will this be based on that material and that thickness and going,

Jem:

you know, plugging our feed right now.

Jem:

I'm ready to go.

Jem:

Now that cycle time doesn't feel right based on our experience.

Jem:

Cool.

Jem:

Yeah.

Jem:

If it'll fit all fit or like it's still way too manual for what it is, as you

Jem:

say, it should, should be automated.

Jem:

That, that simple machining quoting for sure.

Jem:

Speaking of nesting.

Jem:

what are you

Jem:

Infusion fuel nesting.

Justin:

yeah.

Justin:

For the most part, it's the longest time I used rhino cam.

Justin:

And then when they started

Jem:

Oh really?

Justin:

it's

Justin:

pretty decent.

Jem:

I've heard good

Jem:

Things.

Justin:

it's one of those, like buy it outright kind of things.

Justin:

And I used that for a long time

Justin:

and unfortunately, I dunno, trying to consolidate workflows when fusion

Justin:

came out with, because all like 98% of our cam happens in fusion.

Justin:

is there some weird thing that we can't do we use V par four or

Justin:

typically it's like N V curve.

Jem:

Engraving grabbing,

Justin:

Yeah.

Justin:

Yes, exactly.

Justin:

Yeah.

Justin:

I thought you were saying what does V carb, but No, Yep.

Justin:

Yep.

Justin:

That's it engraving.

Justin:

And it's really good for, I don't know if you've used it all

Justin:

for like just sheet processing.

Justin:

If you have like just simple 2d parts, it's like, you can layerize

Justin:

by like internal, external parts and it's just like plops out G code that's,

Jem:

yeah.

Justin:

you know, quick, but yeah,

Justin:

it's all, all fusion.

Justin:

I'm actually in a little insider program, so I've been helping them develop it

Justin:

for, since they started with it, I

Justin:

guess.

Justin:

And

Jem:

You're one of

Jem:

those people.

Justin:

well, you can blame me for

Justin:

part of it, I guess.

Jem:

I knew you had affiliate links with food with Autodesk.

Jem:

I Very nice.

Justin:

I guess, yeah, I've been, I've been trying to make it as good as it can

Justin:

be.

Jem:

Cool.

Jem:

Well, we know who to blame now.

Justin:

I think it's very complicated to solve in the sense that it's

Justin:

always trying to process this huge timeline of things into parts.

Justin:

And, you know, you got the timeline in the design space, and then it's

Justin:

trying to filter all that into a nested solution in a different space.

Justin:

And I don't love how the UI works.

Justin:

I find it to be a little bit overpriced for what it is in

Justin:

terms of the nesting extension.

Justin:

And it's just a little tough to use.

Justin:

Honestly, I think I get a lot of comments like that too, cause I've done some videos

Justin:

on it and people are looking for answers and I'm like, I don't know how to tell

Justin:

you how to do it very much better on us.

Jem:

It's so much better than

Jem:

it was 12 months ago, even.

Justin:

Oh, Yeah.

Justin:

No, it's, it's improving.

Justin:

It's they're constantly working on improving

Justin:

it.

Jem:

Yeah.

Jem:

And that, that's what I've loved about fusion from the start.

Jem:

It's just like whilst the, the weekly or whatever they are updates, we've got

Jem:

to restart fusion and be irritating.

Jem:

It's I just love how actively it's being developed and it's like, cool.

Jem:

Like every time there's a bug sudden, this ties into my love

Jem:

affair with continuous improvement.

Jem:

I like this is a software

Jem:

package that's being continuously.

Justin:

It's not like a once a year, once every few years.

Justin:

Yeah.

Justin:

That's, I'll give him that too.

Justin:

Like the nesting fabrication nesting team I've been working with it's, they're very

Justin:

responsive to not just me, but others too.

Justin:

I just talked to a few of them.

Justin:

They're very responsible.

Justin:

This doesn't work, right.

Justin:

It should work differently.

Justin:

And they'll definitely listen to that.

Justin:

And, you know, a decent amount of my comments have made it into real things,

Justin:

which I appreciate for myself at least.

Justin:

Yeah.

Justin:

I think, I think it's going to turn into something really good there it's still

Justin:

new and they're trying to translate a different software package into fusion.

Justin:

As most things are, have always happened, right.

Justin:

It comes from somewhere else and they're trying to like, make it

Justin:

work as best it can inside this app.

Justin:

So, Yeah.

Justin:

it's, I, we often use, if you're asking the specific

Justin:

tool we use a range most often,

Justin:

and that kind of like what you see is what you get kind of version of nesting.

Justin:

And I've been slowly training people here on how to use the more advanced

Justin:

manufacturing advanced nesting.

Justin:

It's that's the one I think is, is the least few.

Justin:

Centric.

Justin:

Right.

Justin:

It's I always describe it as it feels like you're trying to

Justin:

nest inside of a spreadsheet.

Justin:

Like it's, it's very like type stuff in and make sure it's the right way.

Justin:

And then you get to see it kind of one sheet at a time.

Justin:

So

Jem:

But it is so powerful though.

Jem:

So large.

Jem:

Yeah.

Jem:

Where there too.

Jem:

So John, we've just got one advanced manufacturing license for the nesting.

Jem:

And John and I just ping other as required.

Jem:

It's pretty much always out with John on the machine.

Jem:

But I pull it back when I need it for.

Jem:

'cause I find it really powerful for quoting big jobs.

Jem:

Like I love being quite at a job recently about 90 sheets of Baltic Birch don't

Jem:

know where they're getting that from.

Jem:

And it was great to be able to, you know, click it that takes a little bit

Jem:

of time to set up, but then it nests, you know, hundreds, if not thousands

Jem:

of parts so quickly, and being able to go back to the customer and say, oh,

Jem:

actually, you know that that 90 sheet estimate that you have, it's actually

Jem:

like 75, like being able to save ourselves or a customer like huge amount of

Jem:

material, has been my experience with it.

Jem:

I had a friend Rachel recently asking me about the pro nesting.

Jem:

He's a fusion user, but hasn't invested in the extension.

Jem:

It was kind of coming in hiring and cause they dropped mat boards no longer

Jem:

works with the new version update.

Justin:

Oh, I didn't know that.

Jem:

That that's put a lot of the, the small operations.

Jem:

I think that's put them in a tricky spot where they they've only got

Jem:

a rain, like single feed arranged.

Jem:

Now, anyway, he was asking about, you know, whether it's worth the money.

Jem:

And I was like, to me, yes, obviously it's going to be different for everyone.

Jem:

But I think about like how much time you might spend per year, manually pushing

Jem:

parts around and trying to like optimize sheets versus just having that instant

Justin:

Yeah.

Jem:

Generation.

Jem:

And so for me, it's a no brainer, but yet understand that it is a significant

Jem:

expense to a small business.

Justin:

Yeah.

Justin:

It's decent

Jem:

so

Justin:

I mean, you can get their range for the commercial license.

Justin:

You just can't control much.

Justin:

The thing I know, you've probably explored this one year in the, I don't

Justin:

know what to call it better than in the manufacturing version of nesting, the.

Justin:

Once you do it actual nest, you can right click on the node and do compare

Justin:

and it'll

Justin:

generate this like

Justin:

thing.

Justin:

part of the problem.

Justin:

It's very hidden.

Justin:

You click on the node and you'll get a pop-up that.

Justin:

shows you all the sheets at once, which I find really useful to screenshot and

Justin:

then drop into like my internal notes for

Justin:

quotes.

Jem:

I haven't seen that.

Justin:

It's really useful.

Justin:

There's also one, I think it may

Justin:

be report where you can get like the entire nest.

Justin:

And if you save that.

Justin:

out, you can say, see, like which parts didn't make it on the sheets.

Justin:

What's the efficiency.

Justin:

And you know, if you've got your pricing in there, it's brilliant.

Justin:

Right?

Justin:

You can see here's what actually what this material is going to cost

Justin:

and what these each part could cost.

Justin:

So I think it's really powerful.

Justin:

A lot of what I want to see is around the workflow of using it.

Justin:

The nesting is great itself.

Justin:

The actual solutions are awesome.

Jem:

That's all right.

Jem:

Yeah,

Jem:

That comes back to the automation question.

Jem:

I wonder if we'll get to a point where there's an API for it and we can

Jem:

have customer submitted files being

Jem:

nested in the cloud.

Justin:

I know, I don't know where they're at with it, but I know API

Justin:

is high on the list of development for, to use it in other places.

Justin:

So I don't, I don't actually use it.

Justin:

Do you do that coding or is it somebody on your team do that kind of stuff for you?

Jem:

Jay is, I, I can't code, I can write G code that's because I have

Jem:

to for the pencil out and I, but No, Jay on our team is the coder

Jem:

yeah.

Justin:

That's

Jem:

Yeah.

Jem:

I've always wished wished I could, it's a skill of life, but yeah, I've never done.

Jem:

I said and I can copy and paste and kind of work out, you know, a

Jem:

little bit, but that's about it.

Justin:

I really that's.

Justin:

What's fun of mine.

Justin:

I kind of skipped it.

Justin:

the last two years cause I was too stressed with the pandemic stuff,

Justin:

but I usually try and do some version of it, annual theme of goals.

Justin:

And I've really wanted to learn Python for awhile.

Justin:

And I have done nothing on that so far this year, but even if it's

Justin:

just something, I think it's, I've always find it valuable to keep

Justin:

learning new things like that.

Justin:

So I there's a lot you can do with it potentially even

Justin:

with the current fusion API.

Justin:

for one example,

Jem:

Yeah.

Jem:

Cool.

Jem:

I mean, yeah, learning new things is pretty much the reason I'm still here.

Jem:

I think it's such an important.

Jem:

Part running a business, being a creative of any form.

Jem:

I think, I dunno.

Jem:

It's intrinsic to making stuff and learning new things.

Justin:

sure.

Justin:

Yeah.

Justin:

Keeps your mind

Justin:

fresh.

Jem:

yeah.

Justin:

I think, I think we both relate to that.

Justin:

Like I find in interviewing people for, to work here, I find that being able

Justin:

to communicate with them about problem solving and you can't really necessarily

Justin:

solve that in an interview, but being able to just communicate well right away is

Justin:

pretty crucial because of how much we end up talking about solving problems here.

Justin:

If it's not easy to converse, if there's some type or need to be

Justin:

right, or something like that, it's pretty much an automatic aid, you

Justin:

know, like it's not gonna work out.

Justin:

Cause we talk through everything when there's a problem.

Justin:

He needed some conflict in that too, but you gotta be able to get past ego.

Jem:

Yeah, I think help

Jem:

healthy friction Yeah, friction can be beneficial if it's yeah.

Jem:

If it's stripped of ego and it's yeah.

Jem:

What plays into that problem solving thing.

Jem:

Have you are you familiar with the Netflix culture

Jem:

deck,

Justin:

no, no, I just saw your

Jem:

Yeah.

Jem:

Link or we'll pop it in the show notes, but it's a super interesting, it's

Jem:

basically it's out of date now, but it's a version of Netflix's, HR document,

Jem:

cultural document, and the woman that co-wrote, it is Patty McCord, And it's a

Jem:

really interesting document for any anyone in business that sort of came through.

Jem:

Like if you're, I think, you know, if you employ people,

Jem:

I think it's super relevant.

Jem:

Super interesting.

Justin:

What's the book called

Jem:

It's got a subtype powerful.

Jem:

There's a subtitle, which I can't

Jem:

remember, but

Jem:

yeah, basically that's the trouble.

Justin:

I was reading another one, I think from her

Justin:

that's like

Justin:

really notable.

Justin:

I don't remember the name, but anyway.

Justin:

No, I haven't seen that.

Justin:

It's what was, what was your thoughts on that?

Justin:

Other than that was an interesting thing in itself, or you're like, is

Justin:

this a problem you're dealing with or

Jem:

It really, it

Justin:

you not want to talk about it?

Jem:

not enough as actually.

Jem:

Because something that came up, so I don't think I've talked about

Jem:

this, but I do business coaching.

Jem:

Like I'm in a program at the moment have been for about five months, getting

Jem:

help with business coaching stuff.

Jem:

Anyway, I was in a session on Monday night and that would drumming into

Jem:

into us again, like the, this thing they say where like the standard you

Jem:

walk past is the standard you accept.

Jem:

So if someone's doing this.

Jem:

And you don't talk, don't mention it.

Jem:

And it just becomes the new standard that everyone's two minutes like,

Jem:

oh, that person is two minutes late.

Jem:

And I was just looking really torn on the zoom call, I think.

Jem:

And we got into this discussion about like, yes, I totally understand that.

Jem:

And while it really bugs me, when someone's two minutes late, I also

Jem:

have a team who's incredibly loyal and dedicated and will stay back at the

Jem:

end of the day and just get it done.

Jem:

And so my fear is like, if you play hardball and go, Hey, you're two minutes

Jem:

late and it gets to the end of the day and they're like, oh, Hey, it's 4 25.

Jem:

See you later.

Jem:

Like it goes both ways.

Jem:

So I find that a really challenging area to think about.

Jem:

And I don't really know where I stand.

Jem:

Other than that, this Netflix culture deck is a really

Jem:

interesting resource around that.

Jem:

Cause I have like.

Jem:

Crazy policies around like lave.

Jem:

Like they don't have a leave policy.

Jem:

Like people just take time off whenever they, you know, with approval, but

Jem:

they take time off when they need to, that's kind of east spend the

Jem:

company's money when you need to.

Jem:

Everyone's kind of got that responsibility to do great work and

Jem:

serve the company as best they can, but they're not sort of being held to,

Jem:

you know, really strict HR policies.

Jem:

I love that idea.

Jem:

And yeah, it's an interesting sort of thing to wrap my

Jem:

head around, but yeah.

Justin:

Yeah, I think that Patty McCord, if that's the same person I'm

Justin:

thinking of kind of well wrote the book right on, on some of the stuff.

Justin:

And I, I didn't make it through the whole thing yet, but I did find a lot of good.

Justin:

And just part of what I've always wanted from our company is I want to trust

Justin:

everybody here, like they're adults and they can make decisions that are

Justin:

right for them and the company, right.

Justin:

That I'm not going to sit there and make sure that they're here

Justin:

on time in a certain sense.

Justin:

I think it probably like you're saying it's the standard you walk past.

Justin:

I unfortunately ended up being late or I don't have a good sense of time,

Justin:

honestly, a spat excuse, but I just don't.

Justin:

So I don't also believe that I'm going to sit there and like, like there's

Justin:

traffic there's I couldn't get up.

Justin:

You know, I was tired this morning.

Justin:

I didn't feel it feel very good.

Justin:

And I would rather have that discussion then, you know, make sure that somebody

Justin:

is here at nine every day, because I think it's way more humanizing.

Justin:

It's way more like, I want to have that mutual respect that I can

Justin:

say, I felt like shit this morning.

Justin:

So I didn't get here, you know?

Justin:

And that, like, you're sitting at the end of the day, nobody's ever walking out

Justin:

because they've got to get out, you know, like those people don't stick around.

Justin:

They don't want to be a part of the same thing.

Justin:

It's like, I'm going to stay.

Justin:

The same as the next person.

Justin:

I just believe flexibility is really important and it's pretty uncommon

Justin:

at least here in the states to have flexibility in manufacturing jobs.

Justin:

It's very like, you're here for a shift, right.

Justin:

Like you don't get a leave, you don't have doctors, but you know,

Justin:

it's, it's very locked down.

Justin:

And I guess probably from being outside of that, coming from outside

Justin:

of that, you know, is education-wise, I just don't subscribe to that.

Justin:

It's not healthy.

Jem:

Yeah.

Jem:

Well, I suppose if you've come from the sort of architecture,

Jem:

there's a, there's there's other unhealthy work habits I'm sure

Justin:

I've had to Yeah,

Jem:

you go

Justin:

no, I was going to say you're absolutely right.

Justin:

Like I don't eat lunch typically.

Justin:

And I've had team members mimic me and I'm like, you need to eat,

Justin:

do what you need to do because.

Justin:

I am not healthy to follow in some of these things.

Justin:

Like I'll just sit here and work all day.

Jem:

Yeah.

Jem:

We had a, a young guy years actually.

Jem:

And he was at architecture school during some of that time.

Jem:

I don't know if I've had other stuff previously you've made through

Jem:

architecture and just, yeah, I'm amazed, slash slightly shocked at

Jem:

the sort of the culture and the work ethic that comes out of that.

Jem:

It sounds unhealthy at times.

Jem:

It's a bit like a sort of guilt, you know, it's got that sort of archaic

Jem:

guild like sense of like, these are the systems you will adhere to

Jem:

and you will work all night if you

Jem:

have to like,

Justin:

I don't know if It's changed.

Justin:

Honestly, I haven't been too tied in because our school is

Justin:

in the middle of the states.

Justin:

Right.

Justin:

And we live on the west coast.

Justin:

if you stay around your school, usually you can be a part of it.

Justin:

Right.

Justin:

You can do reviews And I do miss that a lot.

Justin:

haven't really gotten you know, I enjoy that scholarly kind of refresher

Justin:

and keeping abreast of what's going on, but there was a pretty active

Justin:

movement when we were in school, even to kind of try to squash down.

Justin:

Honestly, a lot of it was kind of the old, or guard of the educators pushing

Justin:

like, you know, way too much expectation on like what you need to get accomplished

Justin:

in a week or something like that.

Justin:

So you ended up staying up all night.

Justin:

Anyway, not really what you're here to talk about, but yeah,

Justin:

it's definitely unhealthy.

Justin:

And it took a few years to kind of unwrap, especially since my

Justin:

wife and I both came from it.

Justin:

It was like almost like a codependency with an education I'm interested

Justin:

in your business coaching, you are both receiving and giving

Justin:

coaching or is it one way or the

Justin:

other.

Jem:

nah, just receiving, and it's something that was recommended from a

Jem:

fellow maker last year, it was doing it.

Jem:

And yeah, started that program sort And it's been really good.

Jem:

It means my brain is just like always in overload bandwidth, totally

Jem:

maxed out because I'm trying to do my job, trying to run the business,

Jem:

but also trying to think about all these high level stuff all the time.

Jem:

If like there are a million things I need to improve in the business.

Jem:

So I just, like, I've really noticed that in the last sort of,

Jem:

since I started really, it's just not, not any Brian spice lift.

Jem:

Like I've got home, home kids in one segment and then.

Jem:

Coaching business improvement in this other segment.

Jem:

And it's like, there's nothing else.

Jem:

I've got no more capacity.

Justin:

Yeah, I don't, I, every small business owner friend that I have

Justin:

says the same thing and I, I, don't know how to do it differently, but I

Justin:

have the same it's yeah, you always, you always asked me, especially,

Justin:

cause we're so different in time.

Justin:

You're like, I remember getting the noise.

Justin:

Do you always, are you always online?

Justin:

Are you always working?

Justin:

And I'm like, well, I hope not, but probably, you know, and some of it's

Justin:

like, I just don't sign out a slack ever.

Justin:

so it's just there.

Justin:

no, I would love to figure that whatever that thing is out too, because

Justin:

I have that same thing yesterday about what is it about Tuesday slash

Justin:

Wednesday, I guess, where I was just overwhelmed yesterday as well.

Justin:

And luckily I was chatting with Ricky on our team and he is a good

Justin:

listener and he basically, it was just kind of repeated to me what I said.

Justin:

And I was like, oh yeah, I can solve those problems.

Justin:

You know, like

Jem:

Yeah,

Justin:

it was all too many, too many problems to solve at once.

Justin:

And I don't know, hire more good people, I think is probably the best solution.

Justin:

If you can afford it.

Jem:

absolutely.

Jem:

Yeah.

Jem:

Build a great team help you spread those problems out.

Justin:

Yeah, definitely.

Justin:

one of the things I definitely wanted to hit because I've been waiting on it for

Justin:

three months and it's going to be a game changer is we got a new air compressor.

Justin:

That's not hooked up yet, definitely exciting.

Justin:

And I like, I've been joking with people.

Justin:

It's like, I didn't know.

Justin:

I could be this excited about compressed air, but apparently I can,

Jem:

What are you upgrading from?

Justin:

Basically a big box store, a brand called Kobalt from Lowe's I bought

Justin:

it when I bought the router, basically it's like, what's a 60 gallon compressor.

Justin:

That's not over X amount of dollars.

Justin:

And I think it was 500 bucks and I got the extended warranty.

Justin:

Cause I was like, it's going to blow up and it's gone.

Justin:

Hard since 2017, just with the one machine.

Justin:

I didn't realize slash didn't put enough effort into paying

Justin:

attention to this kind of thing.

Justin:

Cause it was just like not the important machine in my head then,

Justin:

but I didn't do oil changes on it for like the first year and a half.

Jem:

Yeah.

Jem:

And I have.

Justin:

As we were waiting for this, To get here, we

Justin:

ordered it the end of January.

Justin:

It was supposed to be two weeks.

Justin:

And somehow that turned into almost three months and the whole time

Justin:

th th the big change happened because we got this YCM mill.

Justin:

It doesn't continuously need air like the router does, but you blow off

Justin:

the coolant off the, you know, the parts, A handful of things, mostly

Justin:

air, air blast really sucks air, and it was just destroying the old Kobalt.

Justin:

Like it would just run constantly.

Justin:

And to one point it's in this back room, it was setting off the smoke alarms

Justin:

because it was running so hard and we're like, what are we going to do here?

Justin:

This is terrible.

Justin:

So that was kind of the trigger point for me.

Justin:

Once we finally got both machines going, was there needs to be a change here

Jem:

So that looks like a proper screw compressor with a dryer.

Justin:

Yeah.

Justin:

Yeah, for sure.

Justin:

It's really awesome.

Justin:

Upgrade for us anyway.

Justin:

I'm sure there's crazier out there, but the it's a Kaeser Airtower 7.5c and it

Justin:

can do 28 CFM of continuously, but it's also super variable, which I loved.

Justin:

And a lot of them, you have to hit, I'm no expert on this, but a certain.

Justin:

What do they call it?

Justin:

Duty cycle, right?

Justin:

So a certain amount of time on certain amount of time off.

Justin:

And supposedly according to the rep I've been talking to, they don't care.

Justin:

This Kaiser machine can run as little or as much as you want it to.

Justin:

And it's fine.

Justin:

I

Justin:

guess

Justin:

they're expensive, but I just saw it is a good insurance policy

Justin:

of this one kind of lifeblood.

Justin:

Unlike my understanding of the cobalt when I first bought it.

Justin:

Now I'm super tuned into how important this is for us, especially that it's dry.

Justin:

We don't have a dryer either Yeah.

Justin:

it's pretty, pretty awesome.

Justin:

My friend, Nick of P 3d and Florida had just gotten one.

Justin:

He talked to me basically into getting it, cause it was such a.

Justin:

It seems like such a good deal.

Justin:

Cause they're really compact too.

Justin:

It's like kind of upright versus a horizontal and we

Justin:

just don't have a ton of space.

Justin:

it's quiet.

Justin:

I don't know if it fits a lot of checks, a lot of boxes.

Justin:

Right.

Justin:

I'm excited to get it wired up in the next couple of days.

Jem:

Fantastic.

Jem:

Yeah.

Jem:

Yeah.

Jem:

I think we're going to need something similar.

Jem:

Maybe a year's time over the next year.

Jem:

We're still running our original compressor from probably 2007,

Justin:

Whoa,

Jem:

Piston the big, you know, in an industrial sized compressor, but

Jem:

an old piston unit and same thing.

Jem:

We didn't service it properly for the arc.

Jem:

And the first eight years, before we before we became a company, we just didn't

Jem:

know that we had to, and then we became a car company and we had like more stringent

Jem:

work, work, safe insurance requirements.

Jem:

We're like, oh yeah, you compress.

Jem:

It has to be serviced every six months, like, oh, oh really?

Jem:

Okay.

Jem:

but yeah, that's sitting outside at the moment and it's it's aging.

Jem:

Since we moved to the new workshop three years ago, it's

Jem:

aging much more rapidly tinge.

Jem:

But we've got an air dryer inside and yeah.

Jem:

Anyway, the reason I know it's probably up for replacement is because every year

Jem:

or maybe every two years someone comes and scans the tank for do like a, a

Jem:

ultrasound on it and then measure, they measure the thickness of the air receiver

Jem:

to see how much it's corroded and how much steel's left before And so the guy

Jem:

that came last week was that it's dropping off more quickly now, I think, you know,

Jem:

you've maybe got another year in the

Jem:

tank before point mate standard.

Justin:

Whoa.

Justin:

That's crazy.

Justin:

That must.

Justin:

So That's like some form of like worker safety.

Justin:

You said like a

Jem:

yeah.

Jem:

That's tied, tied worker safety

Jem:

insurance.

Jem:

Yeah,

Justin:

oh, the safety standards are better where you live, I think

Jem:

I think they're are a little bit different.

Jem:

Yeah.

Justin:

bit better.

Justin:

Yeah.

Justin:

I've never heard of that.

Justin:

Like yeah, nothing like that, that I'm aware of, but maybe I just don't know,

Justin:

like changing oil and air compressors.

Justin:

You're supposed to do that, I guess, but yeah, I'm pretty,

Justin:

pretty stoked about that.

Justin:

It, you know, I think it will get started and we probably won't think about it.

Justin:

Right.

Jem:

That's

Justin:

A couple of months, but I, I would walk I know you've

Justin:

probably had this experience.

Justin:

Uh, we used to have another couple of people on staff and somebody

Justin:

would be running the mill, right.

Justin:

Somebody would be running the router and then, you know, the routers constantly

Justin:

dumping five CFM to cool, the spindle.

Justin:

And I just noticed, I was like, Pam, that air pressure is just running a lot.

Justin:

And I go back there.

Justin:

It is just scalding hot, like, and ever since then it would both

Justin:

those, the machines were running.

Justin:

I'd just be in this like semi panic mode of like, when's it?

Justin:

going to die?

Justin:

Like it's going to die.

Justin:

Oh, no.

Jem:

Yeah, yeah.

Jem:

Waiting on electrical to

Justin:

Yeah.

Justin:

Supposedly Tuesday excited about that.

Justin:

going supposedly it's pretty quiet, which I'm excited about.

Justin:

Cause our other one is just like, like a crazy runaway truck, you

Justin:

know?

Jem:

Oh yeah, you went now yourself with a proper

Jem:

screw compressor.

Justin:

Yeah.

Justin:

Salesperson said it was similar to a washing machine and also

Justin:

compared it to our Prusa 3d printer.

Justin:

And I was like, I don't know if that's accurate, but I'm sure it's quiet.

Jem:

Yep.

Jem:

Cool.

Justin:

anything, you're looking forward

Justin:

to in the next week?

Jem:

next week.

Jem:

Long weekend to you is the Easter long weekend about to hit as a small

Jem:

business owner, I always forget about public holidays and they

Jem:

creep up on me and I go, oh, oh,

Justin:

I do the same thing.

Justin:

And my wife has always like, how do you not know it's this day?

Justin:

And I'm like, I, I got to work easier than normal.

Justin:

There was less traffic.

Justin:

And then I noticed it was weird.

Jem:

Yeah.

Jem:

One of my favorite things, actually, if I can wrangle it is coming to work

Jem:

on a public holiday and getting the workshop to

Justin:

Same here.

Jem:

It's a beautiful feeling.

Jem:

The phone doesn't ping.

Jem:

It's fantastic.

Justin:

Great.

Jem:

now what's yeah, and I next week will be good.

Jem:

We've got a bunch of material arriving on Tuesday, hopefully

Jem:

to rip into some of these bigger jobs that are starting to land.

Jem:

yeah.

Jem:

Get production flowing yeah.

Jem:

What about you?

Justin:

Sounds

Justin:

good.

Jem:

on

Justin:

I'm getting the Kaeser going.

Justin:

I gotta run.

Justin:

Oh my update.

Justin:

My last update, I guess I got the stupid YCM and to work off a CF card, which

Justin:

is like, I literally, I don't, I don't usually run into the shop screaming for

Justin:

the excitement too often, but it had been months of like trying to figure this

Justin:

stupid problem out and basically came down to, I use the actual CNC machine

Justin:

and like a safe mode reboot to format the card itself, not in the computer.

Justin:

It had to happen inside itself in a safe mode.

Justin:

And I did that before and it didn't work for some reason.

Justin:

Just one time it worked.

Justin:

This is like one of those things that's just like, doesn't exist on the internet.

Justin:

Like you cannot find tips to how to do this.

Justin:

Somebody on our machine is discord was finally like, you

Justin:

should try the safe mode reboot.

Justin:

And it was like an Indian post, I think, like of the country of India.

Justin:

And I dunno if I had to translate it or what, but there was like one

Justin:

small section that was like, try and do these steps on a FANUC machine.

Justin:

Not even like my type of machine and it worked.

Justin:

And I was like, okay, Awesome

Justin:

So I got to run some parts on that thing

Justin:

now.

Jem:

game on my full 3d adapters and finishing strategies coming right up.

Jem:

Right?

Justin:

Megabytes of code anytime I want.

Jem:

Good.

Jem:

Get it.

Jem:

Awesome.

Jem:

Well, I look forward to seeing

Jem:

some shiny element in pods.

Justin:

Yeah.

Justin:

I think I'm cutting brass actually, which is kind of fun.

Justin:

I haven't done that

Justin:

yet.

Justin:

Yeah.

Justin:

That's my excitement.

Justin:

And hopefully it goes well, I'm sure I'll post something.

Jem:

Look forward to it.

Justin:

Yeah.

Jem:

Awesome.

Jem:

Alright, thank you.

Jem:

Great

Justin:

time

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