Ciao a tutti e Benvenuti!

This week, I share a story that taught me a profound lesson as a leader: we never truly know what’s happening in someone’s life until we take the time to ask. As employers, it’s easy to get caught up in the day-to-day operations, but building a culture of care and understanding starts with something simple—checking in.

In this episode, I dive into the story that opened my eyes to the importance of asking, how this experience reshaped my approach to leadership, share some practical ways to foster open communication with your team, and reflect on why empathy is the key to creating a stronger, more connected workplace.

So, whether you’re managing a team, running a business, or navigating relationships, this lesson is universal: small acts of kindness and curiosity can have a huge impact.

Grazie mille for listening, and remember—leadership starts with listening.

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Hosted by Cristina Bossini

Produced by Cristina Bossini and Christine Borowsky

Edited by Christine Borowsky

Music by Matt Large