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Managing Returns for a Billion Dollar Logo Featuring Julie Ryan with HP
Episode 114212th July 2023 • Supply Chain Now • Supply Chain Now
00:00:00 00:45:03

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Companies working to achieve net zero carbon emissions across the entire value chain must take urgent and decisive action. Any product innovation has to take into consideration the environmental impact over the lifespan of that item.

Julie Ryan is the Senior Manager of NA Returns and Remarketing at HP, where she has been innovating for more than 36 years. Anyone who purchases a product from HP directly has return privileges. Julie’s organization authorizes those returns and manages the physical operations associated with receiving them, issuing credits, refurbishing and/or remanufacturing the product, putting it in a warehouse, and selling it as a recertified/refurbished product.

In this episode, Julie joins host Scott Luton and Tony Sciarrotta, Executive Director of the Reverse Logistics Association, to talk about:

• The public commitments HP has made about sustainability that serve as the heart of their reverse logistics strategy

• Why supply chain organizations need to include a broad range of skills and backgrounds so they can thrive

• Her advice for industry newcomers, especially women

Additional Links & Resources:

Learn more about Supply Chain Now: https://supplychainnow.com

Check out our new Supply Chain Now Media Kit: https://bit.ly/3emdLcK

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2023 Q1 U.S. Bank Freight Payment Index: https://bit.ly/3VuwnIk

WEBINAR- “Decoding Digital Transformation” – Charting a path forward: https://bit.ly/3VvVc6V

WEBINAR- The Power of Spend Visibility: A Roadmap for Success: https://bit.ly/3WToUU5

WEBINAR- 5 Ways the Right TMS & ERP Integrations Streamline & Simplify Shipping: https://bit.ly/3CjWWYa

WEBINAR- Unbreakable: Unlocking Resilience in the Face of Disruptions: https://bit.ly/42VHGM3

WEBINAR- Better Demand Planning with Supply Chain Visibility: https://bit.ly/3NpgQpG


This episode is hosted by Scott Luton and Tony Sciarrotta. For additional information, please visit our dedicated show page at: https://supplychainnow.com/managing-returns-billion-dollar-logo-HP-1142

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