S3 E6 Katherine Turner
S3E6 Katherine Turner on Equity-Centered Leadership - Why Representation Matters Katherine Turner, founder of Global Citizen LLC, joins Monique Velasquez and Piper Kessler to break down equity-centered leadership, why the anti-DEI movement is based on false messages, and how diverse leadership teams outperform homogenous ones—economically, socially, and spiritually. Katherine has worked in 50+ countries across five continents as a strategic equity-centered consultant, leadership coach, and social change agent. She challenges the false dichotomy between diversity and merit, explains why imposter syndrome is really "imposter systems," and shares how to create psychologically safe teams that flourish. In This Episode You'll Learn: - Why circumstances of birth shouldn't determine our futures - The false message: "We value diversity, but not at the expense of merit"—and why that assumption is biased - Why diverse leadership teams outperform homogenous ones (the data is overwhelming) - How the anti-DEI movement perpetuates false messages about equity work - The six signature traits of inclusive leadership (including courage to buck the status quo) - Why imposter syndrome is actually "imposter systems"—internalized negative messages from oppressive systems - How to interrupt biased thinking: Recognize, interrupt, replace, or ask open-ended questions - Why representation matters for young people who need to see themselves in leadership - How Katherine uses media and storytelling to spark dialogue and challenge biases - Why alignment (mission, vision, values, policies) = organizational peace and well-being Key Timestamps: 00:05 - Circumstances of birth shouldn't determine futures 12:29 - Our identities shouldn't pre-determine our outcomes 14:22 - Coming out as queer lesbian, interrogating white identity 17:50 - Creating a multiracial, queer blended family 21:34 - Recognizing biases, interrupting them, replacing them 22:05 - Leadership coaching: Replacing internalized negative messages 29:36 - "Why would you assume diversity reduces merit or excellence?" 33:42 - Anti-DEI campaigns perpetuate false messages 34:22 - Six signature traits of inclusive leadership 36:01 - Diverse leadership teams outperform homogenous ones 38:01 - Values Clarification for Action and Transformation methodology 39:08 - Using media to spark dialogue: Documentary films, photos, headlines The False Dichotomy: Too often, predominantly white leaders say: "We value diversity, but not at the expense of merit and excellence." Katherine's response: "Why would you assume that having a more diverse leadership team would necessarily reduce your merit or excellence? Isn't that the assumption you're making—that if you increase diversity, you sacrifice excellence?" The Truth: The data is clear and overwhelming. Organizations with diverse and inclusive senior leadership outperform those that don't—economically, socially, and spiritually. Global Citizen LLC Services: - Individual & Team Leadership Coaching (C-suite development, emerging leader development) - Organizational Consulting (strategic assessments, visioning, planning, execution) - Training & Workshops (Values Clarification for Action and Transformation, global competence, bias mitigation, psychological safety) Work with Katherine Turner: [email protected] Work with Velasquez Media: velasquezmedia.com | [email protected] Production: Velasquez Media - 20+ years helping mission-driven organizations create video strategies that work #EquityCenteredLeadership #DiversityAndInclusion #InclusiveLeadership #DEI #RepresentationMatters #LeadershipCoaching #OrganizationalTransformation #GlobalCitizen #PsychologicalSafety #SystemicEquity
CHANGE THE REEL with Piper and Monique
Executive Producers: Monique Velasquez and Piper Kessler
Producer: Arielle Morten
Director/Editor: Simon Beery/Meredith Sause/Alyssa D'Avanzo
Copyright 2026 Monique & Piper
I am really someone who values equity.
Speaker:I think that our circumstances of birth
Speaker:shouldn't determine our futures, that our identities
Speaker:around the race, ethnicity, gender that we're
Speaker:born into shouldn't pre-determine the outcomes
Speaker:for us, that we should all have equitable opportunities to flourish and thrive.
Speaker:Change the Real with Monique Velasquez and Piper Kessler.
Speaker:For more than 20 years, we've worked in video production behind the scenes, helping
Speaker:mission-driven organizations and leaders.
Speaker:This podcast exists for leaders who know their
Speaker:stories matter and are ready to stop guessing
Speaker:and start using video strategically to further their mission.
Speaker:Not just fill a contact calendar.
Speaker:Each month, we drop two types of episodes.
Speaker:One with Piper and I kicking it, sharing
Speaker:production insight from our own work, and another featuring
Speaker:real stories about using media to create change and connection.
Speaker:This is Change the Reel.
Speaker:Representation starts here.
Speaker:Hey y'all.
Speaker:I'm Monique Velasquez.
Speaker:And I'm Piper Kessler.
Speaker:Today, we're here in the studio with our friend, Katherine Turner.
Speaker:We know she is a champion of equity in health
Speaker:spaces and working with leaders as they contemplate
Speaker:their missions and goals.
Speaker:But not just in the health spaces, in all kinds of spaces for leaders.
Speaker:Katherine is the founder and president of
Speaker:Global Citizen LLC, a strategic equity-centered
Speaker:consulting, coaching, and training for
Speaker:transformation firm and adjunct professor in leadership systems
Speaker:and design thinking, global health equity, and intercultural competence.
Speaker:She is an internationally recognized
Speaker:consultant, leadership coach, trainer, speaker, board
Speaker:member, and social change agent who has
Speaker:worked in English, French, and Dutch in more than
Speaker:50 countries spanning five continents.
Speaker:Global Citizen LLC celebrates with leaders
Speaker:in all sectors across the United States and
Speaker:worldwide to develop high-performing
Speaker:leaders and teams, conduct strategic assessments,
Speaker:visioning, planning, and execution, drive
Speaker:organizational transformation to align vision,
Speaker:mission, values, policies, strategies, and
Speaker:culture, and deliver high-impact results for
Speaker:a better world.
Speaker:We love that.
Speaker:I couldn't have said it better.
Speaker:Welcome to Change the Reel, where representation starts here.
Speaker:So Global!
Speaker:I love Global Citizen.
Speaker:I love that you are like 50 countries in different languages, in different places.
Speaker:If you were going to give flowers, who would
Speaker:you give flowers to that encouraged you, helped
Speaker:you along your entrepreneurial journey?
Speaker:And it could be somebody you don't know, somebody you haven't met.
Speaker:Right.
Speaker:Who would that be?
Speaker:So many people to give flowers to.
Speaker:That's good!
Speaker:I love to give flowers, and I love to receive flowers.
Speaker:I'd start with my family.
Speaker:So my beautiful blended family, my son,
Speaker:Jaden, my former partners, Valerie and Jackie, and
Speaker:this incredible, beautiful blended family that we created.
Speaker:And it's a multiracial, multiethnic,
Speaker:multisexual orientation, gender identity family.
Speaker:And so our family and what we've done and
Speaker:what we've had to endure to create this beautiful
Speaker:family in a world that doesn't see and
Speaker:recognize families like ours or actively discriminates
Speaker:against them has been a real inspiration
Speaker:for me to work to create a better world, which
Speaker:is our tagline.
Speaker:And then my parents and grandparents.
Speaker:So my mom always encouraged me to live without regret.
Speaker:And my dad is also was an entrepreneur and an executive leader.
Speaker:And my grandparents really instilled in us
Speaker:strong values and integrity, which is core
Speaker:to who I am and who our business is.
Speaker:And then our beloved community, which my
Speaker:chosen family and friends, so my friend Gita,
Speaker:who really mentored and inspired me to start
Speaker:the firm, and Robin, and Tamara, and Milan,
Speaker:and so many other friends who have really supported me along the way.
Speaker:And Maria Montessori, who inspired Global Citizen.
Speaker:So when my son was in Montessori school and I
Speaker:was leading our, essentially our DEI, diversity,
Speaker:equity and inclusion work at his school,
Speaker:learning about her teachings on global citizenry
Speaker:and how we teach and develop global citizens
Speaker:to act ethically in the world is really what
Speaker:inspired me to start my firm and to name it Global Citizen.
Speaker:That is beautiful.
Speaker:That something that you are compelled to
Speaker:do, put your kid in school, really helped form
Speaker:or at least help you funnel that focus into action.
Speaker:Yeah.
Speaker:I love that.
Speaker:I love that.
Speaker:Tell us a little about your business.
Speaker:You talk about Global Citizen and sort of
Speaker:these great ideas that have pushed you in that.
Speaker:What's the heart of what you do?
Speaker:Yeah.
Speaker:Why do you get up out of bed every day and run to work?
Speaker:Run!
Speaker:I am really driven by transformation and
Speaker:equity are really the through lines of what I've
Speaker:done throughout my life, both personally and professionally.
Speaker:And so with Global Citizen, as you did such a lovely job of introducing our firm,
Speaker:we're a strategic equity centered consulting,
Speaker:coaching, and training for transformation firm.
Speaker:And so we work with individuals, leaders
Speaker:and teams and staff at organizations really in
Speaker:all sectors across the US and around the world.
Speaker:And we work at different levels.
Speaker:So I do individual and team leadership coaching and development.
Speaker:I work with leaders on the C-suite.
Speaker:So developing effective, inclusive
Speaker:leadership teams, work with organizations to conduct
Speaker:strategic assessments, strategic visioning,
Speaker:planning and execution, landscape analyses
Speaker:to really help them understand what is their current state.
Speaker:And from honestly, what's their current state?
Speaker:Bringing in an outside person as a consultant
Speaker:really enables me to conduct interviews, focus
Speaker:group discussions, survey responses, and
Speaker:really hear honestly about what their organizational
Speaker:state is, what people's experience is in their organization and with their leaders.
Speaker:And then again, conducting a landscape analysis
Speaker:allows me to look at what's the broader landscape
Speaker:that these leaders and organizations are operating in.
Speaker:What are the trends?
Speaker:What are changes afoot?
Speaker:What are risks and opportunities that they
Speaker:need to be aware of so that they can conduct
Speaker:so we can conduct strategic visioning
Speaker:assessment and planning to help them envision and then
Speaker:execute and move towards this future that they see for themselves.
Speaker:So just to help parse out some of the very
Speaker:detailed information you gave us there is
Speaker:that what I see is you like sort of
Speaker:learning about spaces and connecting away or a path
Speaker:to this vision.
Speaker:And the vision can be internal to the organization.
Speaker:But I see the global citizen and that idea
Speaker:that there's a better world out there, which
Speaker:I just I love having smart, capable people
Speaker:out in the world doing a lot of this, you
Speaker:know, you know, pushing through the chaos, pulling these visions together.
Speaker:And it sounds like that's the kind of work that really makes you happy.
Speaker:It does.
Speaker:And ultimately, I'm really driven by helping
Speaker:organizational leaders and teams gain clarity
Speaker:around their current state and their
Speaker:desired future state and how they're going to get
Speaker:there because so often people take these kind of piecemeal approaches.
Speaker:They'll try this, they'll try that.
Speaker:But there's not a coherent strategy.
Speaker:So I love strategy.
Speaker:I'm really driven by that, strategy for purpose and meaning and mission.
Speaker:And so purpose being for a better world, for equity, for everyone.
Speaker:And so how do we create that?
Speaker:Because too often, I think people think that
Speaker:it's unattainable that - and certainly there are
Speaker:a lot of goals that we might not reach in
Speaker:our lifetime or our vision, we may not fully
Speaker:achieve. But we have to know we have to be
Speaker:able to envision the world that we want and
Speaker:then and then figure out how we're going to work to create it.
Speaker:And I love collaborating with leaders on that
Speaker:and to help them see that your vision matters,
Speaker:that we can create a plan to help you get towards that vision.
Speaker:And and that, again, we may not achieve
Speaker:all of it in our lifetime, but at least we're
Speaker:moving towards it. And we're also
Speaker:developing future leaders who will carry the torch.
Speaker:So that sounds like so much of like that
Speaker:maybe there was a specific moment, I'm wondering,
Speaker:where you were like, oh, I see where this is
Speaker:lacking in the world or where I'm not where
Speaker:I can do this. Was there a specific event or?
Speaker:You know, it's not necessarily a specific
Speaker:event, but really my whole life, I have been
Speaker:acutely attuned to disparities to
Speaker:discrimination. I mean, I remember even as a child growing
Speaker:up as a white person in a white, predominantly
Speaker:white family, just being really aware of inequities
Speaker:around race and systemic racism around
Speaker:gender. I was always a very strong woman. I always
Speaker:challenged my family members and then later
Speaker:organizational leaders to identify and address
Speaker:systemic biases, whether it was systemic
Speaker:racism, sexism, homophobia, transphobia, xenophobia.
Speaker:And I just think some of it is kind of how
Speaker:I'm wired. Some of it was my global upbringing.
Speaker:So my family moved around a lot and
Speaker:including to London my middle school year. So and we
Speaker:traveled and traveled a lot during those
Speaker:years as well. And those were - So when you're in London,
Speaker:you got to go like a lot of European
Speaker:countries, just be able to be so close to London and
Speaker:then go to France and wherever.
Speaker:Yeah. So our family trips were around the
Speaker:UK and around Europe. Our school trips were
Speaker:to Greece and Crete and to Florence, Italy
Speaker:when I was in sixth grade and seventh grade.
Speaker:I mean, I went to the American School in
Speaker:London, which was really an international school of
Speaker:kids whose parents lived all over the
Speaker:world and some of whom had never actually lived
Speaker:in the US. And so from a young age, I was
Speaker:learning French, I was traveling to different
Speaker:countries in a very international community.
Speaker:And so that also, I think, allowed me to step
Speaker:outside of my own culture and really
Speaker:question a lot about the cultural assumptions I was
Speaker:raised with in the US to realize that the way the US does things are not always the
Speaker:best.
Speaker:What is what is one of those as a kid that
Speaker:you were thinking, this seems a little bit
Speaker:better than what we did back in the States.
Speaker:Yeah, definitely economic equity. And I
Speaker:was also an international exchange student in
Speaker:the Netherlands when I graduated from high
Speaker:school before I went to college. And I lived
Speaker:with a Dutch family and there's nothing
Speaker:like living with another family to really make
Speaker:you question your family norms as well as
Speaker:your cultural norms. And a lot of people in
Speaker:the school were challenging US capitalism
Speaker:and really having me engage in debate with
Speaker:them about the merits of capitalism versus
Speaker:the merits of more of a socialist government
Speaker:and society. And a lot of the practices that
Speaker:the Dutch government and people were engaging
Speaker:in, caused me to realize that I am really someone
Speaker:who values equity. I think that our circumstances
Speaker:of birth shouldn't determine our futures,
Speaker:that our identities around the race, ethnicity,
Speaker:gender that we're born into shouldn't
Speaker:pre-determine the outcomes for us, that we should all have
Speaker:equitable opportunities to flourish and
Speaker:thrive. And so that being challenged around kind of
Speaker:the economic systems also caused me to look at
Speaker:broader systems and again, systems of oppression
Speaker:and systems of equity.
Speaker:That is very self-aware for a young
Speaker:person, right? You know, we've had different
Speaker:guests talk about that moment. And so for
Speaker:you, it's all woven into lots of different
Speaker:things because it's about economics. It's
Speaker:about your place as a foreigner in another
Speaker:country and having question, I mean, that
Speaker:forces you to start thinking about it, right?
Speaker:Right.
Speaker:Because it's not the default.
Speaker:What we take for granted or not everyone,
Speaker:but what many people in the US may take for
Speaker:granted as "the way" to do things, the way
Speaker:systems are, the way societies are, obviously is not.
Speaker:And that really led me into studying and
Speaker:understanding intercultural competence and global competence
Speaker:and then creating my firm's global
Speaker:competence model and training programs to really teach
Speaker:people that we need to understand and recognize
Speaker:diverse cultures and that there isn't a superior
Speaker:culture and inferior culture, that there are
Speaker:these differences that we need to recognize
Speaker:and value. And then to really understand how
Speaker:do we create multicultural systems, whether
Speaker:they're multicultural organizations,
Speaker:multicultural schools, multicultural communities. And so
Speaker:that really informed my work around global competence.
Speaker:So as you're growing up, at some point, we
Speaker:all figure out there's something about us
Speaker:that might be a little different.
Speaker:Yeah.
Speaker:We figured out, you know, differently, right?
Speaker:Yeah.
Speaker:Like, yeah, I've got this other thing
Speaker:going on. And what was the awakening that there
Speaker:was something else about who you were that just set you apart?
Speaker:Yeah, I think that one, my identity as a
Speaker:US citizen in the world and really embracing
Speaker:my identity as a global citizen rather than
Speaker:only a US citizen, because that is what resonated
Speaker:for me. There's so many cultures that
Speaker:resonate for me. And seemingly from birth, my best
Speaker:friend from elementary school who I connected
Speaker:with later on Facebook said, from third grade,
Speaker:you were talking about being a Peace Corps
Speaker:volunteer in Africa. And it's like, how did
Speaker:I know? I don't have any family members who
Speaker:are in the Peace Corps, I didn't know anyone.
Speaker:Well, I had family members who, one who was
Speaker:an ambassador and his wife, and they lived
Speaker:in different places. But I didn't have
Speaker:experience at the Peace Corps in Africa, really, in my
Speaker:family. So where did that idea come from at
Speaker:such a young age? And so global citizen identity,
Speaker:certainly my identity as a strong woman
Speaker:growing up in a family where mostly, but not all of
Speaker:the men in my family were working outside
Speaker:the home. And many of the women were working
Speaker:as mothers and as caring for the home. And yet I
Speaker:always knew, and my aunt, though, was a teacher,
Speaker:and she did consulting for National Geographic.
Speaker:And she really inspired me to be a professional
Speaker:woman and being a strong woman and then coming
Speaker:out as a queer lesbian after college. But even in
Speaker:college was really high school and college were
Speaker:really formative years around my identity as a
Speaker:feminist and, again, challenging systems of
Speaker:oppression around gender and for women and
Speaker:gender more broadly. And then coming out as a
Speaker:queer lesbian after college and realizing that
Speaker:that was another difference that I had been
Speaker:kind of working my way through around my own sexual
Speaker:identity and gender identity. And then as time
Speaker:has gone on, really interrogating my identity as a
Speaker:white person in a world with systemic racial
Speaker:oppression and white supremacy and increasingly
Speaker:understanding about gender diversity and really
Speaker:supporting trans rights and the right for bodily
Speaker:autonomy and gender autonomy. And so it's
Speaker:been an evolution. Yeah. You have this, you know,
Speaker:I know that you worked at Ipas, which is, you
Speaker:know, renowned for its women's, how do I say this,
Speaker:just I mean, think about what we did in Mexico,
Speaker:right? Sexual reproductive health and rights. Yes, thank you.
Speaker:Yeah. Sexual reproductive health and rights,
Speaker:which is, sad to say, not a universally accepted idea.
Speaker:And we see a lot of these rights being revoked
Speaker:inside of our own country. But I also see this
Speaker:as an interesting way for somebody who's
Speaker:queer, where, you know, reproductive rights are
Speaker:absolutely in the form of because you don't
Speaker:necessarily advocate for not having a family.
Speaker:For - but only for yourself, right? But that would
Speaker:be, but the thing is, that's not who you are either,
Speaker:because you actually have a family and you
Speaker:created a family in a way that I think is just
Speaker:an amazing conscious effort of creating family.
Speaker:Yeah, yeah, very intentionally. I always knew I
Speaker:wanted to have a child or children. I thought
Speaker:growing up that I would likely adopt, but then my
Speaker:former partner, Jackie, really wanted us to have
Speaker:a child biologically, didn't want to carry, and I
Speaker:was very open to artificial insemination. And
Speaker:so we went that route and we selected an African
Speaker:American donor because she's African American.
Speaker:And we wanted him to represent, I knew I would
Speaker:carry. So we wanted him to represent, you
Speaker:know, our family cultures and found a donor who was
Speaker:African American. And it was a beautiful
Speaker:experience. It was really beautiful to be pregnant, to be able
Speaker:to carry our son. I'm one of the few women really
Speaker:in the world who's had one intended pregnancy in
Speaker:my lifetime. And then that resulted in the
Speaker:birth of a healthy baby and my only child. I mean,
Speaker:for many women have experienced miscarriage and
Speaker:abortion and, you know, a variety of different
Speaker:reproductive health experiences. And our son is
Speaker:21. And he's a wonderful young man who we're just
Speaker:so incredibly proud of. And then to form this
Speaker:multiracial queer and straight, our son, extended
Speaker:family and blended family in again, a world
Speaker:that is where we're just experiencing so much
Speaker:discrimination. I remember with my former
Speaker:partner, we would go places as an interracial couple and
Speaker:then family and just the assumptions people would
Speaker:make. People often assumed I wasn't Jaden's birth
Speaker:mother because he's biracial and presents as
Speaker:African American and I'm white. And so even the
Speaker:kids at his school would say like, "Who's his real
Speaker:mommy?" and, you know, "real" again, the ways that we
Speaker:don't authenticate, we don't recognize and
Speaker:validate families in all of our forms. Right.
Speaker:Yeah. And then the discrimination that Jackie
Speaker:and I would experience where people thought I was,
Speaker:assumed I was her social worker. And even my son,
Speaker:I brought him to an appointment when he was a young
Speaker:adult. And the person came in the room and said,
Speaker:"Are you his social worker?" to me. I said, "I'm his
Speaker:mother." And why are you assuming that I'm his
Speaker:social worker? Yeah. There are so many, like,
Speaker:you know, interesting things. My cousin, who
Speaker:also had a child that presented very, very white.
Speaker:And she would often get accosted for having
Speaker:this child with her. She's, you know, darker,
Speaker:complexion, but we're about the same complexion. It
Speaker:was just amazing the stories that I would hear.
Speaker:And yes, they should be challenging if they
Speaker:think a child is in distress, but that was not
Speaker:necessarily the case when they were being
Speaker:challenged. Yeah. And I assume the same thing
Speaker:for you. Yeah. And so I hate that that happened
Speaker:to you, but it does inform how you interact in the
Speaker:world. Absolutely. I mean, this is these are the
Speaker:lived experiences and the stories that I bring to
Speaker:the work we do around addressing and mitigating
Speaker:biases is knowing that we all have biases. It's
Speaker:natural and evolutionary that we've developed
Speaker:to think and think in biased ways. And there is a
Speaker:plus to that evolutionarily. But now there's a
Speaker:lot of harm that can also come from it. And so
Speaker:instructing people about, again, that you're not
Speaker:a bad person because you have biased thinking or
Speaker:thoughts, we all do. But what do we do with
Speaker:those? How do we recognize those biases? How do we
Speaker:interrupt them? How do we stop ourselves
Speaker:when we have the thought, which we all will have
Speaker:at some point, how do we stop ourselves and say,
Speaker:okay, I'm going to recognize what's happening and
Speaker:I'm going to interrupt it, I'm going to replace
Speaker:it, or I'm going to ask an open-ended question,
Speaker:I'm not going to make an assumption. And so this is the kind of training that we do
Speaker:for organizations and leaders. And so, you
Speaker:know, talking about when you look at these
Speaker:challenges, what kind of challenges
Speaker:do you find most rewarding when you get past,
Speaker:you know, these these these ideas? Yeah, well,
Speaker:I love my leadership coaching. And I come off of
Speaker:each leadership call, a coaching call, just
Speaker:euphoric, because I get to work with either
Speaker:individuals or pairs. So sometimes, and I
Speaker:work at leader with leaders at different levels,
Speaker:I want to say I teach leadership for master's
Speaker:students at UNC Chapel Hill. And I always tell
Speaker:my students, everyone is a leader at their level,
Speaker:because we need good leadership. And we need good
Speaker:followership as well. We don't often learn
Speaker:about followership, ethical followership, because it
Speaker:takes leaders and followers to really create good
Speaker:leadership, and that everyone's a leader. And so I
Speaker:do leadership coaching and development at these
Speaker:different levels, either for more seasoned leaders
Speaker:or for emerging leaders, individually, sometimes
Speaker:in teams or pairs, if I have leaders who are at
Speaker:the same level, it's helpful for them to have
Speaker:individual leadership as well, coaching as well
Speaker:as group coaching, or again, in teams. And I find
Speaker:that really rewarding because so many of us have
Speaker:internalized those messages. So people are
Speaker:dealing with imposter syndrome, or imposter systems.
Speaker:And these negative self talk, these ways that we
Speaker:have internalized these negative messages about
Speaker:ourselves that are not true, but they are
Speaker:messages that we've, again, heard and internalized from
Speaker:outside systems. And so helping leaders understand
Speaker:what are those internalized messages, and replace
Speaker:them with accurate messages, and then act on that
Speaker:and really be able to blossom into the leaders they
Speaker:were meant to be is a beautiful process. And then
Speaker:working with teams in that way, where I've always
Speaker:been drawn to stigmatized topics, probably
Speaker:because of being a queer lesbian, and because of being
Speaker:attuned to systemic racism from a young age.
Speaker:And so when teams or leaders come to me and say,
Speaker:we're having a lot of challenges, there's a lack of
Speaker:trust, our culture, we've got some culture issues,
Speaker:we've got people who are not on the same page,
Speaker:we don't have a shared vision or goal. I love that
Speaker:because - I do! It's juicy, right? It's juicy. I
Speaker:like problem solving. And my father was a problem
Speaker:solver as an executive. So I think growing up, we
Speaker:heard a lot of his stories. And, and I like when
Speaker:I don't like that people have the problems,
Speaker:but it's very satisfying to come in and be that
Speaker:active listener to talk with individuals
Speaker:privately and really hear, you know, the real story about
Speaker:this leader thinks they're so inclusive, but they
Speaker:don't listen, they interrupt, they, you know, they
Speaker:don't respond well when we propose alternative
Speaker:ideas - people's self perception, and then the
Speaker:perception of their teams are often quite
Speaker:different. And it's important for me to be able to hear
Speaker:honestly from their team members about what their
Speaker:experiences are, and then bring that to the leader
Speaker:privately and provide private supportive
Speaker:coaching to them to say, there's some ways that you can
Speaker:improve your leadership, it's going to make
Speaker:you better, it's going to make your team and your
Speaker:organizations better. That's immensely
Speaker:satisfying. What kind of like, without naming names, like,
Speaker:what are some of the messages that you've
Speaker:heard back like, you know, I like I found myself,
Speaker:blah, blah, blah? From the leadership, the
Speaker:leaders that I've coached? When they have a breakthrough. Yeah. Oh, yeah. I
Speaker:mean, I've, so one person I'm working with now is
Speaker:a black woman leader, and so incredibly capable,
Speaker:so skilled, and so successful when I asked her to
Speaker:tell me a story about what she's doing on her team,
Speaker:what she's doing in her work out in the world. And
Speaker:she tells me these incredible stories. And then I
Speaker:hear what her direct boss, who's very high up
Speaker:in the organization is saying to her, and there's
Speaker:just a total mismatch that they are not seeing
Speaker:the leader who she really is. And she's internalized
Speaker:that. So helping is when she first came to me,
Speaker:she said, "I feel stuck. I feel unseen, unheard,
Speaker:I feel like my value really, like they're not
Speaker:seeing the leader who I really am." And I agree
Speaker:with her. And so if we can work on her,
Speaker:helping to shape, manage up and helping to shape the
Speaker:environment, if it's not the right environment,
Speaker:sometimes it means that it's time for a change.
Speaker:And then give working with that person to help
Speaker:them learn the confidence to gain the confidence
Speaker:and the accurate self-understanding and the
Speaker:recognition that there's, they have so many
Speaker:more opportunities that they're not stuck is
Speaker:just, again, incredibly gratifying. And then
Speaker:working with a pair of emerging leaders who are
Speaker:in a this is a different organization, a global
Speaker:organization that works on, broadly, on
Speaker:international development and evaluation. And, and that they
Speaker:these pair of leaders were emerging and were
Speaker:wanting to be - their senior leadership wisely
Speaker:recognized the importance of investing in leaders
Speaker:in their leadership to help them develop them into
Speaker:more senior leaders. And their team was lacking
Speaker:in some psychological safety. Again, the senior
Speaker:leadership had good intentions. They had some
Speaker:good practices, but there were things they were doing
Speaker:where the team wasn't feeling trusted fully to
Speaker:be in charge that there was a little micromanaging
Speaker:happening. And, and so just helping to coach
Speaker:them at again, the senior leaders and the emerging
Speaker:leaders on how to create more psychological
Speaker:safety on their team, how to trust their emerging
Speaker:leaders to take on more and more
Speaker:responsibility while providing some safeguards so that they
Speaker:had some support and mentorship. There's a whole
Speaker:process we go through to help develop these teams
Speaker:and organizations. Listening to the types of,
Speaker:you know, sticking points for the companies,
Speaker:the people that you're working for, really is
Speaker:very eye opening to me, because you're able to
Speaker:vocalize and put words to things that I sort of
Speaker:just are watching and trying to put together my
Speaker:own head about what's happening. And so I find
Speaker:it amazing that you really do have a full-on grasp
Speaker:and they're helping me just sitting here
Speaker:think about how to weave a lot of this in and what
Speaker:challenges are actually there. So thank you. Sure, my
Speaker:pleasure. I appreciate that. Maybe we could go back to that issue of
Speaker:representation and inclusion that you were asking
Speaker:about. And so for me, it wasn't a moment, but just
Speaker:recognizing the data for one thing. I take a real
Speaker:data-driven approach and also a really customized
Speaker:approach. So every organization is different
Speaker:and unique and it also there are a lot of similar
Speaker:patterns. So it's kind of a both/and. And that's
Speaker:where the strategic assessment comes in. And that
Speaker:could be a rapid assessment or it could be a
Speaker:more comprehensive assessment. To understand in your
Speaker:organization what are the particular dynamics,
Speaker:because we have to understand what the problems
Speaker:are before we can develop appropriate solutions.
Speaker:How often do people come in with a solution and
Speaker:they really haven't done their work to understand
Speaker:what the problems are. I have a hammer. Who's the
Speaker:nail? Yeah, exactly. I'm going to look around for
Speaker:this nail. So that's not we do a highly customized
Speaker:work. Again, we have our own systems and
Speaker:processes and forms and you know templates that we use,
Speaker:but every organization is unique. So we're
Speaker:going to understand the unique dynamics in that
Speaker:organization and then we're going to develop
Speaker:a really tailored customized solution for each
Speaker:organization. And we know though that when we
Speaker:look at the data both nationally and globally,
Speaker:that senior leadership be it C-suite, boards of
Speaker:directors, by and large are not representative of
Speaker:the diversity in their organizations, let alone
Speaker:of their constituents or their stakeholders that
Speaker:they're aiming to serve. And that is a problem and
Speaker:representation does matter.
Speaker:This is why this whole anti-DEI war that the ultra-right conservative wings have
Speaker:been successfully waging are really
Speaker:concerning to me because they've been unfortunately
Speaker:extremely effective in their messaging. This whole
Speaker:anti-woke and just dismissing the incredibly
Speaker:important strategic work of diversity, equity,
Speaker:and inclusion as though we're being "woke" and we're
Speaker:wrecking what system is in place. And this illusion
Speaker:of pitting diversity against meritocracy, which
Speaker:in and of itself is highly problematic because too
Speaker:often I have leaders, often predominantly white
Speaker:leaders who will say to me, "Well, yes, we value
Speaker:diversity, but not at the expense of merit and
Speaker:excellence." And then I come back and ask them,
Speaker:"Why would you assume that having a more
Speaker:diverse leadership team, a more diverse organization,
Speaker:would necessarily reduce your merit or your
Speaker:excellence?" Right. Are you assuming... So there
Speaker:are a couple of things in that. One is this
Speaker:assumption that predominantly white people have
Speaker:inherently more merit. Very few people, some
Speaker:people would say that, very few people would say
Speaker:that consciously, but isn't that the assumption
Speaker:you're making that if you work to increase the
Speaker:diversity of your leadership team, that you
Speaker:would necessarily have to sacrifice excellence? Isn't
Speaker:that what? I know. And when you said your
Speaker:biases, everybody had biases. Yes, we all do.
Speaker:But you don't realize it's a bias until you have
Speaker:to come up against... because if you're hearing
Speaker:all of those things back, you've already decided
Speaker:what the merit is, where we're evaluating, what
Speaker:everything is. What the default is... And you never saw
Speaker:outside of that. Exactly. And that's the big thing
Speaker:when you said that, it was like, because you
Speaker:got great training at a very young age of being
Speaker:questioned. And then of course, that pushed
Speaker:you into data because as a child, you're going,
Speaker:"Oh, well, how do I say?" And you've got to
Speaker:weigh everything, data driven. And so that...
Speaker:I mean, how could you go into anything else?
Speaker:It's pretty much... I do feel chosen for this work.
Speaker:I mean, and it becomes a very... What did you
Speaker:call it? Zone of genius! Your zone of genius.
Speaker:It's genius. I mean, and that you get jazzed by
Speaker:it. I mean, like right now, it's like when you
Speaker:were saying, like you hear all these problems,
Speaker:"Oh, we're about to come to you with these are our
Speaker:issues." And it's like, "Oh, I know exactly where
Speaker:we're going. We're going to... I can help you with
Speaker:this." Where instead of right now being depressed
Speaker:about things, it's like, it's also just the thing
Speaker:of saying, well, if people are reaching out,
Speaker:that's great on its own because you're looking outside.
Speaker:Yeah. What were you going to say? No, go ahead.
Speaker:No, go ahead. Well, people at different levels are
Speaker:reaching out. And so, and that's where sometimes
Speaker:it is the senior leadership. And then sometimes
Speaker:it's more middle management who are recognizing
Speaker:what's happening. Which that's fantastic. Yeah,
Speaker:it's fantastic. And it's challenging because I
Speaker:have to then work with the senior leadership
Speaker:to help them understand. And breaking through a
Speaker:lot of those barriers where, again, those false
Speaker:messages of, "If I'm biased, then I'm a bad
Speaker:person. If my senior leadership team is not currently as
Speaker:diverse as it needs to be, then I must have done
Speaker:something wrong to allow us to get here. I'm not
Speaker:a racist. I'm not a sexist." All these messages,
Speaker:and that's where the anti-woke campaign and the
Speaker:anti-DEI campaigns are so dangerous because
Speaker:they're perpetuating all these false messages about what
Speaker:diversity, equity, inclusion, belonging work are,
Speaker:the strategies are, and playing into people's fears
Speaker:and people's sense of, "But I'm a good person."
Speaker:And so I can assure them, "You are a good person.
Speaker:You're a good person who is flawed as we all
Speaker:are, as deeply imperfect humans. And you have been
Speaker:working out of these assumptions, out of
Speaker:these biases that we all have. And so let's work
Speaker:together to learn what those are, to unlearn
Speaker:those, and to practice something different."
Speaker:It takes a lot of courage. It does. It does.
Speaker:And so there we do the six signature traits of
Speaker:inclusive leadership, which Deloitte Consulting
Speaker:advanced. And so one of those elements of inclusive
Speaker:leadership is courage, because you are bucking the
Speaker:status quo. You're doing a lot of self-examination.
Speaker:Yeah, you're pointing here. It is, and involves
Speaker:a lot of self-work. I will say we've been very
Speaker:successful. There are times where the leaders
Speaker:that we're working with falter in their courage,
Speaker:and we need to really bolster them, because it's
Speaker:a lot to take this on. And even those leaders who
Speaker:come to us and say, "We want you to help us, help
Speaker:make us better, because we recognize that when we
Speaker:can really embrace diversity, when we can
Speaker:really advance inclusion and belonging so that people
Speaker:can flourish," because let's face it, as humans,
Speaker:we're wired for connection. We're wired for belonging.
Speaker:Community.
Speaker:Yes, community. It's literally how we're
Speaker:wired as beings. Not only humans, other creatures,
Speaker:are wired for belonging. We want to belong to
Speaker:our family systems. We want to belong to our
Speaker:organizational systems. So we know that to
Speaker:flourish, people need that. I just went to a leadership
Speaker:summit yesterday, forum, and the speaker was
Speaker:talking about dignity, which was very informative,
Speaker:around understanding that we all have an
Speaker:inherent dignity, and that we often unintentionally will
Speaker:breach others' dignity. And it's not something we
Speaker:can't take away anyone's dignity, because that's
Speaker:inherent. It's there. It's inherent to who we are, but we can
Speaker:definitely harm others' dignity. And that is a key
Speaker:piece in the organization, too. Some people see
Speaker:this as a nice to have, not as - but it's not. It's mission
Speaker:critical. It's mission critical. If you want
Speaker:to succeed, the evidence on advancing diversity,
Speaker:equity, inclusion in organizations is clear and
Speaker:overwhelming. Overwhelming. Those organizations
Speaker:that have diverse and inclusive and
Speaker:representative senior leadership outperform those that don't.
Speaker:Economic and socially. That's right. Spiritually,
Speaker:if you will. Yeah, exactly. There is a spiritual
Speaker:element to this as well. And this is
Speaker:internal work, both individually, interpersonally,
Speaker:intersystems, like you said, within the
Speaker:organization. We do also look at their external
Speaker:offerings, their programs, their services, what
Speaker:they're offering out in the world, and whether
Speaker:those are in alignment. So another key, I'd say
Speaker:in addition to equity and transformation, another
Speaker:key theme for me is around alignment. And as
Speaker:someone who practices mindfulness and meditation
Speaker:and yoga, also knowing that when we as individuals are operating in alignment,
Speaker:we're in a place of peace. We're really
Speaker:operating with a sense of peace and well-being. And that
Speaker:extends up to the organizational level, too.
Speaker:I work with those leaders to help them clarify
Speaker:and then make adjustments to operate in
Speaker:alignment with their mission, vision, values,
Speaker:policy, systems, and structures for a better
Speaker:world. I love all that. And I love that you're
Speaker:doing that. I know. It's like, yeah, it's like
Speaker:breathing for a person. I know. I'm like, that's
Speaker:a heavy weight. I'm glad that you're out there.
Speaker:So we want to circle back a little bit and talk
Speaker:about media and using media and where
Speaker:representation is. How do you use media in what you do?
Speaker:Yeah, a number of ways. So there's a whole
Speaker:methodology that I developed when I was at
Speaker:Ipas and I now do on a consulting basis,
Speaker:which is called "Values Clarification for Action and
Speaker:Transformation." And so it's a whole methodology
Speaker:that I and others developed around helping people
Speaker:clarify their deeply held values and then
Speaker:understand the realities of how systems are
Speaker:operating in the world and then act in alignment
Speaker:with those values. It's a very powerful process
Speaker:that has a lot of applications. I developed
Speaker:it at Ipas for work around abortion and sexual
Speaker:reproductive health and rights to help health
Speaker:care providers, to help policymakers, to help
Speaker:community members, people in the legal system
Speaker:understand what their values are and then what
Speaker:the realities are for women and girls and
Speaker:people with uteruses in their country or in their
Speaker:communities who are needing access to safe and
Speaker:healthy abortion care, which is a human right and
Speaker:is part of a health system. Yes. Health is a human
Speaker:right. And then to act in alignment with that.
Speaker:And so I developed it around abortion care, but
Speaker:it's really applicable in many, many different
Speaker:ways. So we can apply it to immigration, we
Speaker:could apply it to different policies. And so we use
Speaker:storytelling in that I will show a
Speaker:documentary film that's a short film. I use what I call,
Speaker:I'll use something to spark dialogue. And so that
Speaker:could be a headline from a news clip, could be a
Speaker:photo, a very evocative photo. It could be a
Speaker:video clip that quickly kind of succinctly summarizes
Speaker:the problem. And then I engage them in deep
Speaker:reflection and dialogue and then moving them
Speaker:towards action based on that. So it's really
Speaker:to, media is so important to help us connect on a
Speaker:human level. There's a documentary film clip that
Speaker:I use that was made in Ethiopia, but I've used
Speaker:it all over the world. And I tested it to see
Speaker:different audiences in Asia and Latin America,
Speaker:different continents. Do you resonate with these
Speaker:girls, with these women? Do you see yourself in
Speaker:them with these healthcare providers? And
Speaker:universally people said yes, the story is universal.
Speaker:The particulars are particular to this town in
Speaker:Ethiopia. But that's the power of art and media
Speaker:and storytelling. Storytelling. You know,
Speaker:paintings, I love using art to help people connect with each
Speaker:other with with artists with humanity, and then
Speaker:apply that in a very practical way of what does
Speaker:this mean about ourselves? What does this
Speaker:mean for our work and practices in the world?
Speaker:I would love to get the short list of what media
Speaker:you have collected for your, for this activity,
Speaker:because I would just love to see what you've got
Speaker:in the in the bucket. Yeah. So when you do some
Speaker:of the calls and stuff, do you do any of the
Speaker:live video or like a streaming chat, video chats and that sort of thing?
Speaker:I have done some, yeah, LinkedIn lives and
Speaker:Facebook and Instagram lives. I'd like to do
Speaker:more of that. Yeah, I think it would be
Speaker:extremely interesting to me. So when you do that,
Speaker:include me in your announcements, and we
Speaker:will absolutely push people in that direction.
Speaker:Well, you all could help me, I'm sure. Oh, yes, we have the capacity to assist.
Speaker:What's that? It's like cracking. It's like
Speaker:the excitement for me is when you said about the
Speaker:cracking of actually thinking and
Speaker:questioning. Yeah. Right. It's like, that's like, my mom,
Speaker:you know, she attributed, her father invested
Speaker:in the first television that anybody had, right,
Speaker:in their area. And she watched it. And it put
Speaker:her up against all of the things that she had
Speaker:been taught by her parents. Yeah. And so all
Speaker:of a sudden, she's like, well, how as, you know,
Speaker:she was a good Catholic schoolgirl. And it's like, how could she, she felt like
Speaker:there should later, she was like, you, a woman
Speaker:should have the right to whatever she chooses.
Speaker:How do I align that and reconcile it? And she did.
Speaker:And she could explain it to people. And she could
Speaker:say, look, I for myself probably would never
Speaker:choose that. But there's no way I'm going to tell
Speaker:another woman. Right. And I will go out and I
Speaker:will march and I will defend that. Yeah, absolutely.
Speaker:And so that, you know, figuring out on their own
Speaker:when they're not bobbing around and hearing the
Speaker:same thing said back to them, cracking outside of
Speaker:that and hearing a small voice that helps you start
Speaker:going, well, is that a fact? Should I question?
Speaker:Is being a woke, a bad thing? Right. So let me,
Speaker:let me just add, you know, this is sparking an
Speaker:idea for me in the fact that not just representation
Speaker:about, you know, the color of our skin or
Speaker:the, you know, where we're originating from,
Speaker:but the idea that we are representing a challenge
Speaker:to your bias. Because I think, you know, that can
Speaker:be more intentional in what we put out and what
Speaker:we talk about. Right. You have really helped me
Speaker:start thinking a lot of different ways. So this
Speaker:has been an amazing conversation. Yeah. I mean,
Speaker:I'm very attuned to that when now when I consume
Speaker:media, whether it is images or videos or stories,
Speaker:I do automatically think about representation.
Speaker:You know, you look at advertisements and you look
Speaker:at if they have a group of people, do they
Speaker:center the white person or do they have a person
Speaker:of color in the middle? Is the white person
Speaker:more to the side? Gender representation, you know,
Speaker:these are again, all these ways that biases are
Speaker:so embedded in how we think and then the products
Speaker:we create. And so being more intentional is
Speaker:incredibly important. And it also, it does make
Speaker:the world a better place knowing that people,
Speaker:because we know the importance of seeing ourselves
Speaker:represented in these different positions. So
Speaker:for, you know, young people to see themselves
Speaker:represented in senior leadership in very visible
Speaker:and clear ways is incredibly important for people
Speaker:in organizations to see themselves represented
Speaker:and see their leadership and know this is possible.
Speaker:Yes. Yeah, it's incredibly important. And
Speaker:that's one of the things that we want to advocate
Speaker:for LGBTQ and people of color who are leaders
Speaker:to step in front of the camera because it's not
Speaker:just there's more, you're, you're more
Speaker:representing. Yeah, exactly. It's a different representation
Speaker:that happens. And so we are advocates for exactly
Speaker:that. Which is so beautiful that you all are doing
Speaker:this. And I do work, I serve on the board of my
Speaker:alum, Duke and UNC. I'm very involved in the alum
Speaker:associations because it's so important for
Speaker:students to see queer alum who are flourishing
Speaker:and thriving out in the world. And they have a
Speaker:lot of questions with your own company, with our
Speaker:own company. Exactly. That we can, you can found
Speaker:and run a successful company, you can be a business
Speaker:leader, you can be out and proud. Because
Speaker:that's a lot of the questions students are asking is,
Speaker:can I be out in the workplace professionally? Can
Speaker:I found and run a business? Can I be a leader in
Speaker:an organization and be out as a queer LGBTQ plus
Speaker:person? And yes, yes, you can. And there's more,
Speaker:I mean, there's context and globally and
Speaker:different cultural contexts, there are a lot of nuances to
Speaker:that. And yes, so it's so it is important for us
Speaker:to be a role model, be a mentor, and also to engage
Speaker:in intergenerational learning, which I find,
Speaker:that's why I love teaching and working with my students
Speaker:and younger generations, because there's so much we
Speaker:can learn. And I do work a lot on intergenerational
Speaker:conflicts, and resolution and relationships in
Speaker:the workplace, because we have over five generations
Speaker:in the workplace for the first time ever, five
Speaker:generations in the workplace. And that's a go-to
Speaker:for people being argumentative and going like,
Speaker:Oh, well, they're coming in and they're, you know,
Speaker:let me all these gens, let me put them under what
Speaker:gen they are. Exactly. And that'll either excuse
Speaker:their behavior or yeah, explain instead of
Speaker:recognizing how much we have to learn from each
Speaker:other. And it happens in every direction.
Speaker:Sometimes younger people may dismiss older people's
Speaker:contributions thinking, what do you know, that's
Speaker:not how we do it anymore. "Ok Boomer." Yeah, older people can
Speaker:dismiss younger people saying like, Oh, you're
Speaker:just a gen X, whatever, or gen Z, what do you know? But there's
Speaker:so much learning we have, why wouldn't we want to
Speaker:learn from each other? Right. It's like you're running around
Speaker:in the same group and it's like, Oh, you can have
Speaker:access to someone else's brain who doesn't think
Speaker:like yours at all. Yeah, exactly. And that's
Speaker:that's that. Yeah, it's critical. There's a whole thing
Speaker:there, right? Yeah, yeah. Well, you know, time
Speaker:goes by so fast. We're on here having a good time. And
Speaker:we love having a chance to introduce our audience
Speaker:to amazing, capable business owners that show up
Speaker:authentically that are making a difference,
Speaker:not just for us here in the States, but globally.
Speaker:We want to thank you for coming to Change the
Speaker:Reel. Yeah, thank you so much. It's really my pleasure.
Speaker:And I hope folks can reach out to us at
Speaker:[email protected]. Yeah. So where can we see you
Speaker:coming up in the near future? I know you do
Speaker:webinars. Yeah, we do virtual webinars and workshops
Speaker:in-person trainings and workshops as well. And
Speaker:of course, consulting and coaching. So really
Speaker:encourage people to reach out to us at
Speaker:[email protected]. [email protected].
Speaker:And that'll be in the show notes. LinkedIn and
Speaker:also social media. We always promote our upcoming
Speaker:events. And so reach out for leadership coaching,
Speaker:for organizational consulting, training, for webinars,
Speaker:workshops, in-person, virtual, for leadership
Speaker:team retreats, etc. To help make the world a better place.
Speaker:For a better world. We appreciate you, Katherine.
Speaker:My pleasure. We love this. Yeah. And we want to
Speaker:thank you for tuning in to our channel. Thank you.
Speaker:That's it for this episode of Change the Reel.
Speaker:If you enjoyed it, do us a favor
Speaker:Share the episode or leave a review wherever you listen.
Speaker:It actually helps more people find us. Connect with us,
Speaker:or any of our guests on LinkedIn
Speaker:Check the show notes for links.
Speaker:And if you're done with DIY and ready to record something that matters,
Speaker:in a safe inclusive space, check out our studio
Speaker:check out our studio at VelasquezMedia.com. Remember, representation starts here.
Speaker:¡Hasta Pronto! See you soon!