AllianceBernstein’s Head of Global Tech and Ops, Karl Sprules, discusses his firm’s approach to navigating through the COVID-19 Crisis. Technology and operations leaders have been on the front lines for investment firms dealing with the COVID 19 crisis. Now more ever it is important for these leaders to solve how to navigate an emerging ‘new normal’ across technology, operations, people, and process. Host Craig Welch from BlackMoss Partners spoke with Karl Sprules, Head of Global Technology and Operations at AllianceBernstein, to discuss his experiences navigating through the crisis and the impact it has had on his role at AllianceBernstein and him as a leader. With over three thousand employees worldwide, AllianceBernstein is a global asset management firm providing investment management and research services to institutional, high-net-worth and retail investors.