Bhavika Kochhar is the founder CS Ladies, is a regular in the CS meetup scene, and an all-around ray of sunshine on a cloudy day. Bhavika joins the show to chat customer renewals, how she views the renewal conversation, and Dillon convinces her to abandon her positive attitude and commiserate with him for another session of BS in CS.

Who is Bhavika Kochhar?

• LinkedIn

Links:

• CS Player(s) of the Week:
  • Jay Nathan
• Referrals & Recommendations:
  • The Chief Customer Officer Playbook by Rod Cherkas

About this podcast:

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This podcast is written, produced, and edited by Dillon Young.  You can find him on LinkedIn.

Please direct all inquiries to dillon@lifetimevaluepodcast.com.

Mentioned in this episode:

Matik

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